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For Companies At a Glance
- Tasks: Lead a team to ensure top-notch service and manage daily operations.
- Company: Dynamic leisure and recreation company focused on community engagement.
- Benefits: Competitive pay, flexible hours, and opportunities for personal growth.
- Why this job: Make a difference in your community while developing your leadership skills.
- Qualifications: Strong leadership experience and a passion for customer service.
- Other info: Join a vibrant team in a fun and active environment.
The predicted salary is between 36000 - 60000 £ per year.
A leisure and recreation company is seeking a Duty Manager for their Grantham facility. The ideal candidate will ensure service excellence, manage a team effectively, and oversee health and safety compliance.
Responsibilities include:
- Staff management
- Customer engagement
- Operational oversight to drive membership targets
Applicants should possess strong leadership skills and experience in a similar environment.
Leisure Centre Duty Manager: Lead Operations & Service in Grantham employer: Leisure SK
Contact Detail:
Leisure SK Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Leisure Centre Duty Manager: Lead Operations & Service in Grantham
✨Tip Number 1
Network like a pro! Reach out to your connections in the leisure industry and let them know you're on the hunt for a Duty Manager role. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by practising common questions related to team management and customer service. We recommend role-playing with a friend or using mock interview tools to boost your confidence and refine your answers.
✨Tip Number 3
Showcase your leadership skills during interviews by sharing specific examples of how you've successfully managed teams or improved service quality in previous roles. This will help you stand out as the ideal candidate for the Duty Manager position.
✨Tip Number 4
Don't forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who are proactive about their job search!
We think you need these skills to ace Leisure Centre Duty Manager: Lead Operations & Service in Grantham
Some tips for your application 🫡
Show Off Your Leadership Skills: Make sure to highlight your leadership experience in your application. We want to see how you've managed teams and driven service excellence in previous roles, so don’t hold back!
Tailor Your Application: Take a moment to customise your application for the Duty Manager role. Mention specific experiences that relate to managing operations and ensuring health and safety compliance – it’ll make you stand out!
Engage with Us: In your written application, show us your passion for customer engagement. Share examples of how you've successfully interacted with customers and improved their experience in a leisure setting.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for this exciting opportunity at our Grantham facility!
How to prepare for a job interview at Leisure SK
✨Know Your Facility
Before the interview, take some time to research the leisure centre and its operations. Familiarise yourself with their services, membership offerings, and any recent news or changes. This will show your genuine interest and help you tailor your answers to align with their goals.
✨Showcase Leadership Skills
Prepare specific examples from your past experiences where you've successfully led a team or managed operations. Highlight how you motivated staff, resolved conflicts, or improved service delivery. This will demonstrate your capability to manage effectively in a similar environment.
✨Health and Safety Knowledge
Brush up on health and safety regulations relevant to leisure centres. Be ready to discuss how you would ensure compliance and promote a safe environment for both staff and customers. This knowledge is crucial for the role and will set you apart from other candidates.
✨Engage with Customer Service Scenarios
Think of potential customer service challenges that might arise in a leisure centre setting. Prepare to discuss how you would handle these situations, focusing on maintaining service excellence and enhancing customer engagement. This will showcase your problem-solving skills and commitment to customer satisfaction.
