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- Tasks: Lead a vibrant leisure venue and inspire a team of swimming instructors.
- Company: Join a family-focused leisure operator with exciting growth plans.
- Benefits: Competitive salary, quarterly bonuses, 29 days holiday, and fully funded training.
- Why this job: Make a splash in your career while helping kids learn to swim!
- Qualifications: Leadership experience in leisure or customer service, plus great communication skills.
- Other info: Exciting opportunities for career progression with new venues opening soon.
The predicted salary is between 28000 - 42000 £ per year.
We are looking for an energetic, hands‐on General Manager to lead a modern, purpose‐built leisure venue in Warrington. You'll oversee a team of around 30 swimming instructors, alongside your Assistant Manager and Team Leader, delivering hundreds of junior swimming lessons each week. As General Manager you'll be responsible for meeting and exceeding your sales targets whilst ensuring the highest levels of teaching and customer service to the participants and their parents underpinned at all times by operational excellence and the highest levels of health and safety.
What You'll Do
- Hands on, leading day‐to‐day operations, working shifts between 8am‐8pm and 1 weekend in 2.
- Coach, motivate, and develop your team to deliver exceptional customer service.
- Manage staffing rotas, schedules, and budgets.
- Drive local sales, membership growth, and customer retention.
- Manage and convert incoming leads through centrally generated leads and enquiries.
- Build strong relationships with schools, nurseries, and the local community.
- Monitor performance data and customer feedback to improve standards.
- Lead recruitment, onboarding, training, and retention of instructors.
About You
- Proven leadership experience in leisure, hospitality, or customer‐facing environments.
- Strong operational focus, attention to detail, and commitment to health & safety.
- Confident communicator with excellent coaching skills.
- Pool Plant Operator qualification (or willingness to train).
What's On Offer
- Competitive salary of £35K + quarterly bonus up to £1,500 (OTE £40K+).
- 29 days holiday including bank holidays.
- Fully funded training and development.
- Opportunities to grow with new venue openings in 2026 and 2027.
- Career progression within a rapidly expanding, family‐focused leisure operator.
Interviews will be taking place in late January.
General Manager - Learn To Swim in Warrington employer: Leisure People
Contact Detail:
Leisure People Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land General Manager - Learn To Swim in Warrington
✨Tip Number 1
Network like a pro! Reach out to your connections in the leisure industry, especially those who might know about opportunities at our venue. A friendly chat can sometimes lead to a foot in the door.
✨Tip Number 2
Show off your personality! When you get that interview, let your passion for swimming and customer service shine through. We want to see how you can energise our team and create a fun environment for everyone.
✨Tip Number 3
Prepare for situational questions! Think about how you’d handle various scenarios in a busy leisure centre. We love candidates who can think on their feet and demonstrate their leadership skills.
✨Tip Number 4
Don’t forget to follow up! After your interview, drop us a quick thank-you email. It shows your enthusiasm and keeps you fresh in our minds as we make our decision.
We think you need these skills to ace General Manager - Learn To Swim in Warrington
Some tips for your application 🫡
Show Your Passion: When writing your application, let your enthusiasm for the role shine through! We want to see that you’re genuinely excited about leading a team and making a difference in the community.
Tailor Your CV: Make sure your CV is tailored to the General Manager position. Highlight your leadership experience in leisure or customer-facing environments, and don’t forget to mention any relevant qualifications like the Pool Plant Operator!
Be Specific: Use specific examples from your past experiences to demonstrate your skills. Whether it’s managing a team or driving sales, we love to see concrete evidence of your achievements.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for this exciting opportunity!
How to prepare for a job interview at Leisure People
✨Know Your Venue
Before the interview, take some time to research the leisure venue in Warrington. Understand its mission, values, and the community it serves. This will help you demonstrate your enthusiasm for the role and show that you're genuinely interested in contributing to their success.
✨Showcase Your Leadership Skills
As a General Manager, you'll need to lead a team effectively. Prepare examples of how you've successfully coached and motivated teams in the past. Be ready to discuss specific situations where your leadership made a difference, especially in customer service or operational excellence.
✨Understand Sales and Customer Retention
Familiarise yourself with strategies for driving sales and retaining customers in a leisure environment. Think about how you can apply these strategies to the role. Bring ideas to the table on how to convert leads and build relationships with local schools and nurseries.
✨Health & Safety Matters
Given the importance of health and safety in this role, be prepared to discuss your understanding of relevant regulations and best practices. If you have any certifications, like the Pool Plant Operator qualification, mention them. If not, express your willingness to train and learn more about it.
