At a Glance
- Tasks: Lead a vibrant leisure venue, ensuring top-notch customer experiences and team performance.
- Company: Established leisure venue in Swansea with a focus on growth and excellence.
- Benefits: Competitive salary, performance bonuses, generous holiday, pension scheme, and free parking.
- Other info: Immediate interviews available; great opportunities for career development as we expand.
- Why this job: Join a dynamic team and shape memorable experiences while advancing your career.
- Qualifications: 3 years managerial experience in customer-focused environments and a passion for leadership.
The predicted salary is between 30600 - 37400 £ per year.
General Manager - Swansea £50 -55K basic £65K + OTE
We are looking to recruit a hands-on General Manager to run a well-established and very successful leisure venue in Swansea.
Responsibilities will include
- Recruit, train, coach and induct the management team and large team of full and part-time front-line staff members.
- Lead the team to deliver the operational plan and ensure customers have a consistently excellent experience whilst visiting the Centre.
- Be process and systems orientated with a keen eye for delivering labour management, operational detail and health and safety compliance.
- Commercially astute to drive multiple revenue streams including admissions, food and beverage and exclusive hire.
- Execute local sales and marketing plans, including social media management.
- Work duty management shifts and a minimum of 1 weekend in 2.
Ideal backgrounds will be
- 3 years Managerial experience leading a customer focused high footfall leisure, hospitality or retail business.
- A front of house approach to leading and coaching teams and delivering a great customer experience.
- Have an analytical approach and a passion to be the very best.
In addition to a competitive basic salary of £50-55K dependent on experience, there is an annual performance related bonus of up to 30%, 33 days holiday per annum, pension scheme and free parking on site.
There are also excellent opportunities to develop your career as the business continues to expand throughout the country.
Interviews are immediately available.
#J-18808-Ljbffr
General Manager in Swansea employer: Leisure People
Leisure People offers a vibrant and dynamic work environment at our scenic farm and visitor attraction near Leatherhead, making it an excellent employer for those passionate about food and beverage management. With a strong focus on employee growth, we provide opportunities for professional development and encourage creativity in menu design while fostering a supportive team culture. Enjoy the unique advantage of working in a picturesque setting that attracts visitors year-round, ensuring your role is both meaningful and rewarding.
StudySmarter Expert Advice🤫
We think this is how you could land General Manager in Swansea
✨Get a Taste of the Scene
Try visiting local eateries and asking if they have any full-time positions available. Many hospitality jobs aren’t advertised online, so popping in for a chat can give you an edge and show your enthusiasm!
✨Network at Food Festivals
Food festivals and culinary events are buzzing with industry connections. Attend these to meet restaurateurs and other food service pros; you never know who might be looking for their next star employee!
✨Show Off Your Skills
Create a short video showcasing your cooking or customer service flair. Post it on social media or even send it directly to places you want to work at, like Leisure People. It’s a fun way to stand out and demonstrate what you bring to the table!
✨Reach Out Directly to Leisure People
Don't be shy about reaching out to Leisure People directly through their website. Express your interest in available roles and attach your CV, showing your genuine eagerness to be part of their team. Personal touches can go a long way!
We think you need these skills to ace General Manager in Swansea
Some tips for your application 🫡
Show Off Your Service Experience:In the hospitality-food-service world, your experience is key! Make sure to highlight any previous roles you've had in restaurants, cafes, or catering. We want to see your customer service skills shine, so include specific examples where you went above and beyond for clients.
Certificates Matter:If you’ve got any relevant certifications, like food safety or bartender training, flaunt them! They can really set you apart from the crowd and show us your dedication to the industry. Just make sure to mention them clearly in your CV or cover letter!
Craft a Genuine Cover Letter:Take the time to write a personal cover letter that reflects your passion for hospitality. Share why you’re excited about Leisure People and how your skills can contribute to our team's success. We're after that genuine connection!
Highlight Your Team Spirit:In full-time roles, teamwork is everything! Emphasise your ability to work collaboratively in busy environments. Mention any experiences where you’ve effectively collaborated with colleagues or managed conflicts — it's just as important as your technical skills!
How to prepare for a job interview at Leisure People
✨Show Your People Skills
In hospitality, customer service is everything! Be ready to showcase examples of how you've engaged with customers positively. Maybe you turned a tough situation around or went that extra mile for a guest—let’s hear those stories!
✨Know Your Menu Inside Out
Expect some technical questions about food and drink, especially if you're applying for a kitchen or service role. Brush up on the menu items, including ingredients and any potential allergens. If you’ve got any favourite dishes or cocktails, have a little something prepared to discuss, too!
✨Demonstrate Your Team Spirit
Hospitality thrives on teamwork, so think of examples where you've worked well with others in a fast-paced environment. Be prepared to discuss what makes a great team member and how you contribute to a positive working vibe. They’re looking for that 'good fit!'
✨Get Ready for a Practical Test
In full-time food service roles, don’t be surprised if they want to see your skills in action. Whether it's serving a table or prepping a dish, be mentally prepared for a practical test during the interview. Practice makes perfect—a little dry run with friends could give you the edge!
