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- Tasks: Lead and inspire teams at busy marinas, ensuring excellent customer experiences.
- Company: Join a dynamic leisure business with a strong reputation for team development.
- Benefits: Up to £45,000 salary, 30% bonus potential, 33 days holiday, and private healthcare.
- Why this job: Combine your passion for the outdoors with a rewarding leadership role.
- Qualifications: Experience in multi-site management and a flair for customer service.
- Other info: Enjoy career growth opportunities in a fun and supportive environment.
The predicted salary is between 36000 - 54000 £ per year.
Up to £45,000 + 30% bonus potential + excellent benefits.
Do you have a passion for boats, the waterside, outdoor living or being active outdoors? Are you an experienced multi/site manager within a commercial customer centric operation looking for a change in direction? Well please read on…
Due to an internal promotion, we are looking for a Cluster General Manager to manage two busy Marina and Waterside operations near Southam in Warwickshire.
Our client is a diverse nationwide leisure business growing aggressively through acquisitions and has a great reputation for retaining and developing team members, so it is a great company to join for development, promotional prospects and to have fun along the way.
Benefits:- Up to £45,000 for a 37.5-hour week.
- 30% bonus potential (Quarterly and annual).
- 33 days holiday (inclusive of bank holidays).
- 6% matched pension.
- Private Healthcare.
- Life Assurance.
- Big discounts on moorings, gyms and much more.
- Continued investment into your professional development.
- Advancement opportunities.
- Coach, support and inspire your operational teams to be the best they can be every day.
- Strive to deliver a fantastic customer experience to both your leisure customers and residents.
- Drive berth sales to increase mooring occupancy.
- Manage the boat holiday rental arm of the business.
- Work with multiple external stakeholders to ensure the smooth running of the marinas.
- Ensure the facilities and amenities are always clean, safe and well maintained.
- Typically working 9-5 Mon-Friday with the expectation of working the occasional weekend in peak season to meet the needs of the business and customers.
- Genuine, warm personality with a flair for great customer service and hospitality.
- Commercially astute with experience in driving sales and the bottom line.
- Hands-on approach to leadership and ownership mentality.
- Business Management experience possibly as a Centre Manager, General Manager, Club Manager, Cluster Manager or Area Manager.
- Strong operator with experience managing in a multi-faceted leisure, recreation, serviced property, retail or hospitality business.
- Business acumen: able to read and act on a P&L, form business plans and manage budgets.
- Have an interest in boats, the waterside, outdoor living or being active outdoors.
Cluster General Manager - Marinas & Waterside in Southam employer: Leisure People
Contact Detail:
Leisure People Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Cluster General Manager - Marinas & Waterside in Southam
✨Tip Number 1
Network like a pro! Get out there and connect with people in the marina and leisure industry. Attend local events, join relevant groups on social media, and don’t be shy to reach out to folks on LinkedIn. You never know who might have the inside scoop on job openings!
✨Tip Number 2
Show your passion for the outdoors! When you get the chance to chat with potential employers, let your love for boats and outdoor living shine through. Share your experiences and how they relate to the role – it’ll make you stand out as a genuine candidate.
✨Tip Number 3
Prepare for interviews by researching the company’s values and recent developments. Tailor your answers to reflect how your experience aligns with their goals, especially in customer service and operational excellence. We want to see that you’re not just a fit for the role, but for the company culture too!
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we’re always looking for passionate individuals who can bring their unique flair to our marinas and waterside operations. Let’s make waves together!
We think you need these skills to ace Cluster General Manager - Marinas & Waterside in Southam
Some tips for your application 🫡
Show Your Passion: Make sure to highlight your love for boats and outdoor living in your application. We want to see that you’re genuinely excited about the role and the lifestyle it promotes!
Tailor Your CV: Don’t just send a generic CV! Tailor it to reflect your experience in managing multi-site operations and customer-centric roles. We’re looking for specific examples that showcase your leadership skills.
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to tell us why you’re the perfect fit for the Cluster General Manager role. Share your vision for enhancing customer experiences and driving sales.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates from us!
How to prepare for a job interview at Leisure People
✨Know Your Waterside Stuff
Make sure you brush up on your knowledge about marinas, boats, and outdoor living. Being able to chat confidently about the industry will show your passion and understanding, which is key for a role like this.
✨Showcase Your Leadership Style
Prepare examples of how you've coached and inspired teams in the past. Think about specific situations where your hands-on approach made a difference. This will help demonstrate that you're the right fit for leading operational teams.
✨Understand the Business Numbers
Familiarise yourself with basic P&L statements and budgeting. Be ready to discuss how you've driven sales and managed budgets in previous roles. This shows that you have the commercial acumen needed for the position.
✨Be Ready for Customer Scenarios
Think of a few customer service scenarios you’ve faced and how you handled them. The company values great customer experiences, so being able to share your approach to resolving issues will highlight your suitability for the role.
