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- Tasks: Lead teams to deliver a 5-star customer experience in a luxury fitness environment.
- Company: Exclusive fitness club located in London's vibrant West End.
- Benefits: Competitive salary and fantastic career advancement opportunities.
- Why this job: Join a passionate team and promote an active lifestyle in a luxury setting.
- Qualifications: Experience in luxury facilities and strong communication skills.
The predicted salary is between 36000 - 60000 £ per year.
A luxury fitness club in London's West End seeks an Operations Manager to oversee service and operations. The role includes managing teams to ensure a 5-star customer experience and implementing health and safety procedures.
Ideal candidates will have:
- Experience in luxury facilities
- Exceptional communication skills
- Advocacy for an active lifestyle
Benefits include a competitive salary and opportunities for career advancement, making this an attractive position for individuals passionate about fitness and customer service.
Operations Lead — 5-Star Luxury Fitness Club (West End) employer: Leisure People
Contact Detail:
Leisure People Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Operations Lead — 5-Star Luxury Fitness Club (West End)
✨Tip Number 1
Network like a pro! Reach out to people in the fitness industry, especially those who work in luxury facilities. A friendly chat can lead to insider info about job openings and even referrals.
✨Tip Number 2
Show off your passion for fitness! When you get the chance to meet potential employers, share your personal fitness journey and how it aligns with the club's values. It’s all about connecting on that level.
✨Tip Number 3
Prepare for interviews by practising common questions related to operations management and customer service. We recommend role-playing with a friend to boost your confidence and refine your answers.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who are proactive and eager to join our team.
We think you need these skills to ace Operations Lead — 5-Star Luxury Fitness Club (West End)
Some tips for your application 🫡
Show Your Passion for Fitness: When writing your application, let us see your enthusiasm for fitness and an active lifestyle. Share any personal experiences or achievements that highlight your commitment to health and wellness.
Highlight Your Luxury Experience: Make sure to emphasise any previous experience you have in luxury facilities. We want to know how you've contributed to creating a 5-star customer experience in the past.
Communicate Clearly: Exceptional communication skills are key for this role. Use clear and concise language in your application, and don’t hesitate to showcase your ability to connect with others.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for this exciting opportunity!
How to prepare for a job interview at Leisure People
✨Know Your Luxury Fitness Clubs
Before the interview, do your homework on luxury fitness clubs, especially those in the West End. Understand their unique offerings and what sets them apart. This knowledge will help you demonstrate your passion for the industry and show that you're genuinely interested in the role.
✨Showcase Your Leadership Skills
As an Operations Lead, you'll be managing teams to deliver a 5-star experience. Prepare examples of how you've successfully led teams in the past, particularly in high-pressure environments. Use the STAR method (Situation, Task, Action, Result) to structure your responses and highlight your impact.
✨Emphasise Communication and Customer Service
Exceptional communication skills are key for this role. Be ready to discuss how you've effectively communicated with both staff and customers in previous positions. Share specific instances where your communication skills enhanced customer satisfaction or resolved issues.
✨Advocate for an Active Lifestyle
Since the club values an active lifestyle, be prepared to share your own fitness journey and how it aligns with the club's ethos. Discuss any relevant experiences, whether it's personal training, group classes, or community events, to show that you live and breathe the lifestyle they promote.
