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- Tasks: Lead operations and ensure a 5-star experience at a luxury fitness club.
- Company: Vibrant luxury private members health and fitness club in London's West End.
- Benefits: Up to £40,000 salary, bonuses, pension, and career advancement opportunities.
- Why this job: Join a dynamic team and elevate member experiences in a luxurious setting.
- Qualifications: Experience in luxury facility operations and outstanding communication skills.
- Other info: Perfect for those passionate about fitness and delivering exceptional service.
The predicted salary is between 32000 - 48000 £ per year.
We are looking for an Operations Manager to lead on all things service and operational for a vibrant 5-star luxury private members health and fitness club in London's West End. The club offers some unique work-out spaces and studio classes with world class gym equipment, all within a luxury setting.
The Operations Manager will oversee the front-of-house and cleaning teams, retail, building maintenance, operational compliance, health and safety and will generally support the General Manager to ensure that members always have a 5-star customer experience.
There are fantastic benefits working for this growing luxury fitness operator including a competitive basic salary depending on experience, bonus, and contributory pension. There will also be the opportunity to advance your career with more club openings planned.
Person Specification:- Immaculately presented, highly personable and professional with outstanding communication skills.
- 5-star/luxury Facility Operations experience, possibly as an Operations Manager, Head of Operations, Front of House Manager, Deputy Club Manager, Leisure Club Manager or Boutique Fitness General Manager.
- Experience instilling a culture of 5-star excellence with team members through coaching and development.
- Experience of delivering robust service, operational and health and safety procedures.
- Live within an easy commute of London's West End to undertake a mixture of shifts.
- An advocate of living an active healthy lifestyle.
For more information, please click apply and we will be in touch promptly if you have the right level of experience.
Operations Manager- Luxury Fitness Club in London employer: Leisure People
Contact Detail:
Leisure People Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Operations Manager- Luxury Fitness Club in London
✨Tip Number 1
Network like a pro! Reach out to your connections in the fitness industry, especially those who work in luxury settings. A friendly chat can lead to insider info about job openings or even a referral.
✨Tip Number 2
Show off your personality! When you get an interview, let your passion for fitness and customer service shine through. Remember, they want someone who embodies that 5-star experience, so be yourself and share your journey.
✨Tip Number 3
Research the club! Know their values, services, and what makes them stand out. This will help you tailor your conversation and show that you're genuinely interested in being part of their team.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take the initiative to connect directly with us.
We think you need these skills to ace Operations Manager- Luxury Fitness Club in London
Some tips for your application 🫡
Show Your Passion for Fitness: When writing your application, let your love for fitness and healthy living shine through. We want to see that you’re not just looking for a job, but that you genuinely care about providing a 5-star experience for our members.
Highlight Relevant Experience: Make sure to showcase any previous roles that relate to operations management in luxury settings. We’re keen on seeing how your past experiences can contribute to our vibrant club atmosphere.
Be Personable and Professional: Your written application should reflect the immaculate presentation and professionalism we value. Use clear, engaging language that mirrors the high standards of our club, and don’t forget to proofread!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for this exciting opportunity in our luxury fitness club.
How to prepare for a job interview at Leisure People
✨Know Your Luxury Fitness Scene
Familiarise yourself with the latest trends in luxury fitness and health clubs. Research the specific club's offerings, unique workout spaces, and their approach to customer service. This will help you demonstrate your passion for the industry and show that you're genuinely interested in what they do.
✨Showcase Your Leadership Skills
As an Operations Manager, you'll need to lead teams effectively. Prepare examples of how you've successfully managed teams in the past, particularly in high-pressure environments. Highlight your experience in coaching and developing staff to maintain a 5-star service culture.
✨Emphasise Compliance and Safety Knowledge
Be ready to discuss your understanding of operational compliance, health and safety procedures, and how you've implemented these in previous roles. This is crucial in a luxury setting where member safety and satisfaction are paramount.
✨Dress to Impress
Since this is a luxury fitness club, your presentation matters. Dress immaculately for the interview to reflect the club's standards. This not only shows respect for the opportunity but also gives a glimpse of how you would represent the brand.
