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- Tasks: Lead a vibrant leisure venue and inspire a team of swimming instructors.
- Company: Join a family-focused leisure operator with exciting growth plans.
- Benefits: Earn £35K plus bonuses, enjoy 29 days holiday, and receive fully funded training.
- Why this job: Make a splash in your career while helping kids learn to swim!
- Qualifications: Leadership experience in leisure or hospitality and strong communication skills.
- Other info: Great opportunities for career progression with new venues opening soon.
The predicted salary is between 28000 - 42000 £ per year.
We are looking for an energetic, hands-on General Manager to lead a modern, purpose-built leisure venue in Warrington. You'll oversee a team of around 30 swimming instructors, alongside your Assistant Manager and Team Leader, delivering hundreds of junior swimming lessons each week. As General Manager you'll be responsible for meeting and exceeding your sales targets whilst ensuring the highest levels of teaching and customer service to the participants and their parents underpinned at all times by operational excellence and the highest levels of health and safety.
What You'll Do
- Hands on, leading day-to-day operations, working shifts between 8am-8pm and 1 weekend in 2.
- Coach, motivate, and develop your team to deliver exceptional customer service.
- Manage staffing rotas, schedules, and budgets.
- Drive local sales, membership growth, and customer retention.
- Manage and convert incoming leads through centrally generated leads and enquiries.
- Build strong relationships with schools, nurseries, and the local community.
- Monitor performance data and customer feedback to improve standards.
- Lead recruitment, onboarding, training, and retention of instructors.
About You
- Proven leadership experience in leisure, hospitality, or customer-facing environments.
- Strong operational focus, attention to detail, and commitment to health & safety.
- Confident communicator with excellent coaching skills.
- Pool Plant Operator qualification (or willingness to train).
What's On Offer
- Competitive salary of £35K + quarterly bonus up to £1,500 (OTE £40K+).
- 29 days holiday including bank holidays.
- Fully funded training and development.
- Opportunities to grow with new venue openings in 2026 and 2027.
- Career progression within a rapidly expanding, family-focused leisure operator.
Interviews will be taking place in late January.
General Manager - Learn to Swim in Liverpool employer: Leisure People
Contact Detail:
Leisure People Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land General Manager - Learn to Swim in Liverpool
✨Tip Number 1
Get to know the company inside out! Research their values, mission, and recent news. This will help you tailor your conversations and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Network like a pro! Reach out to current or former employees on LinkedIn. Ask them about their experiences and any tips they might have for standing out during the interview process.
✨Tip Number 3
Prepare for situational questions! Think of examples from your past where you've demonstrated leadership, customer service, or problem-solving skills. Use the STAR method (Situation, Task, Action, Result) to structure your answers.
✨Tip Number 4
Don’t forget to follow up! After your interview, send a quick thank-you email to express your appreciation for the opportunity. It’s a great way to keep yourself top of mind and show your enthusiasm for the role.
We think you need these skills to ace General Manager - Learn to Swim in Liverpool
Some tips for your application 🫡
Show Your Passion: When writing your application, let your enthusiasm for the role shine through! We want to see that you’re genuinely excited about leading a team and making a difference in the community.
Tailor Your CV: Make sure your CV highlights relevant experience in leisure or customer-facing roles. We love seeing how your past experiences align with our needs, so don’t hold back on those achievements!
Be Clear and Concise: Keep your application straightforward and to the point. We appreciate clarity, so make sure your skills and experiences are easy to spot. Use bullet points if it helps!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role without any hiccups!
How to prepare for a job interview at Leisure People
✨Know Your Venue
Before the interview, take some time to research the leisure venue in Warrington. Understand its mission, values, and the community it serves. This will help you demonstrate your enthusiasm for the role and show that you're genuinely interested in leading their team.
✨Showcase Your Leadership Skills
Prepare specific examples from your past experiences where you've successfully led a team or improved customer service. Highlight how you coached and motivated your team to achieve targets, as this is crucial for the General Manager role.
✨Understand Sales and Customer Retention
Brush up on strategies for driving local sales and retaining customers. Be ready to discuss how you would manage incoming leads and convert them into memberships. Showing that you have a solid plan for growth will impress the interviewers.
✨Emphasise Health and Safety
Given the importance of health and safety in a leisure environment, be prepared to talk about your commitment to these standards. If you have relevant qualifications or experiences, make sure to mention them, as this will demonstrate your operational focus.
