At a Glance
- Tasks: Lead a dynamic team to create unforgettable guest experiences and drive operational excellence.
- Company: Join one of the UK's leading leisure operators with a vibrant culture.
- Benefits: Up to £32,000 salary, monthly bonuses, and clear career progression.
- Other info: Exciting opportunities for growth into General Manager positions.
- Why this job: Make a real impact in a fast-paced environment while developing your management skills.
- Qualifications: Experience in customer-facing roles and strong leadership skills required.
Ready to take the next step in your management career? Do you thrive in a fast-paced, customer-focused environment? Are you passionate about leading high-performing teams and creating unforgettable guest experiences? If you're looking for a role with genuine career progression, this could be the opportunity you've been waiting for.
We're recruiting for a Deputy General Manager to join one of the UK's leading leisure operators at their flagship venue in High Wycombe. Our client is one of the UK's most recognised and successful leisure brands, offering an exciting mix of entertainment, gaming, food and drink, parties and competitions for families and adults alike. It's a vibrant, energetic business where no two days are the same, and where talented managers are recognised, developed and promoted from within. If you're ambitious, commercially minded and ready to progress towards General Manager, you'll be in great company.
The Role
As Deputy General Manager, you'll play a pivotal role in the day‑to‑day success of the business, supporting the General Manager in delivering exceptional standards across every area of the operation. Your responsibilities will include:
- Delivering exceptional guest experiences by ensuring every customer enjoys a memorable visit.
- Leading and developing your team, coaching managers and colleagues to achieve their full potential.
- Driving operational excellence, ensuring the venue is safe, clean, compliant and running efficiently at all times.
- Growing commercial performance, identifying opportunities to increase revenue across multiple income streams.
- Managing financial performance, including budgets, stock control, banking and cost management.
- Leading from the front, working a varied shift pattern including evenings and 3 weekends out of 4.
About You
We're looking for an energetic, hands‑on leader who loves motivating people and delivering outstanding customer experiences. You’ll ideally have:
- A positive, enthusiastic and proactive leadership style.
- Management experience within a fast‑paced, customer‑facing environment such as leisure, hospitality, bars, restaurants, hotels, visitor attractions, health & fitness, entertainment venues or late‑night operations.
- Strong experience managing a high‑volume food and beverage operation.
- At least three years' people management and key-holder experience.
- Experience in roles such as Deputy General Manager, Operations Manager, Club Manager, Restaurant Manager, Store Manager, Assistant Manager, Trading Manager or Centre Manager.
- Strong commercial awareness with a proven ability to grow sales and maximise multiple revenue streams.
- Excellent organisational, communication and problem‑solving skills.
What's in it for you?
- Basic salary up to £32,000
- Monthly bonus of £200
- Performance‑related annual bonus of up to £6,000
- Realistic On‑Target Earnings of £38,000
- Outstanding training, coaching and leadership development.
- Clear career progression with genuine opportunities to progress into a General Manager position.
- The chance to join one of the UK's most respected leisure businesses, where talent is recognised and careers are built.
If you're an ambitious manager looking for a business that will invest in your future while giving you the opportunity to make a real impact, we'd love to hear from you.
Deputy General Manager in High Wycombe employer: Leisure People
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StudySmarter Expert Advice🤫
We think this is how you could land Deputy General Manager in High Wycombe
✨Get a Taste of the Scene
Try visiting local eateries and asking if they have any full-time positions available. Many hospitality jobs aren’t advertised online, so popping in for a chat can give you an edge and show your enthusiasm!
✨Network at Food Festivals
Food festivals and culinary events are buzzing with industry connections. Attend these to meet restaurateurs and other food service pros; you never know who might be looking for their next star employee!
✨Show Off Your Skills
Create a short video showcasing your cooking or customer service flair. Post it on social media or even send it directly to places you want to work at, like Leisure People. It’s a fun way to stand out and demonstrate what you bring to the table!
✨Reach Out Directly to Leisure People
Don't be shy about reaching out to Leisure People directly through their website. Express your interest in available roles and attach your CV, showing your genuine eagerness to be part of their team. Personal touches can go a long way!
We think you need these skills to ace Deputy General Manager in High Wycombe
Some tips for your application 🫡
Show Off Your Service Experience:In the hospitality-food-service world, your experience is key! Make sure to highlight any previous roles you've had in restaurants, cafes, or catering. We want to see your customer service skills shine, so include specific examples where you went above and beyond for clients.
Certificates Matter:If you’ve got any relevant certifications, like food safety or bartender training, flaunt them! They can really set you apart from the crowd and show us your dedication to the industry. Just make sure to mention them clearly in your CV or cover letter!
Craft a Genuine Cover Letter:Take the time to write a personal cover letter that reflects your passion for hospitality. Share why you’re excited about Leisure People and how your skills can contribute to our team's success. We're after that genuine connection!
Highlight Your Team Spirit:In full-time roles, teamwork is everything! Emphasise your ability to work collaboratively in busy environments. Mention any experiences where you’ve effectively collaborated with colleagues or managed conflicts — it's just as important as your technical skills!
How to prepare for a job interview at Leisure People
✨Show Your People Skills
In hospitality, customer service is everything! Be ready to showcase examples of how you've engaged with customers positively. Maybe you turned a tough situation around or went that extra mile for a guest—let’s hear those stories!
✨Know Your Menu Inside Out
Expect some technical questions about food and drink, especially if you're applying for a kitchen or service role. Brush up on the menu items, including ingredients and any potential allergens. If you’ve got any favourite dishes or cocktails, have a little something prepared to discuss, too!
✨Demonstrate Your Team Spirit
Hospitality thrives on teamwork, so think of examples where you've worked well with others in a fast-paced environment. Be prepared to discuss what makes a great team member and how you contribute to a positive working vibe. They’re looking for that 'good fit!'
✨Get Ready for a Practical Test
In full-time food service roles, don’t be surprised if they want to see your skills in action. Whether it's serving a table or prepping a dish, be mentally prepared for a practical test during the interview. Practice makes perfect—a little dry run with friends could give you the edge!
