At a Glance
- Tasks: Lead daily operations and create exceptional guest experiences in a unique hospitality venue.
- Company: Join a forward-thinking, independent rural business focused on sustainability and quality food.
- Benefits: Enjoy a competitive salary, performance bonus, 33 days holiday, and a pension contribution.
- Why this job: Be part of a vibrant team that values integrity, quality, and community engagement.
- Qualifications: Proven senior management experience in boutique or independent venues is essential.
- Other info: This role requires a hands-on leader who thrives in a dynamic environment.
The predicted salary is between 46800 - 78000 £ per year.
General Manager – Premium Hospitality Venue, Near Newbury
£65K + performance bonus
An outstanding opportunity for a General Manager to lead a unique hospitality destination and event space in an idyllic rural setting just southwest of Newbury. This independent rural business offers a forward-thinking approach to food with its high-quality restaurant, deli, and farm shop, creating wholesome food with nearly all ingredients sourced from on-site production.
With an ethos grounded in sustainability, rural life, and warm hospitality, this role is ideal for a hands-on leader who values integrity, quality, and guest experience, and who can lead from the front. We seek an entrepreneurial candidate capable of building and developing new business and partnerships within the community. Their front-of-house approach should energize both the team and customers, elevating the business to the next level.
Key Responsibilities
- Lead daily operations and deliver an exceptional guest experience across all areas.
- Foster a positive, service-led team culture across all departments.
- Collaborate with chefs and suppliers to maintain high standards and seasonal offerings.
- Manage budgets, financial performance, and KPIs.
- Coordinate with marketing and digital agencies on campaigns and content.
- Develop retail accounts within hotels, restaurants, and venues.
- Introduce new business streams, including private hire, educational trips, exclusive events, and cookery demonstrations.
- Ensure compliance with licensing, health & safety regulations.
- Achieve high NPS scores, positive customer reviews, and guest feedback.
Candidate Profile
- Proven senior management experience within a boutique or independent restaurant/destination venue.
- Strong commercial awareness with a successful track record in securing new and repeat business.
- Politically astute with excellent stakeholder and investor management skills.
- Exceptional people leadership skills with a calm, confident demeanor.
- Deep appreciation for seasonal food, rural hospitality, and high service standards.
- Proactive, hands-on, and adaptable across a multifaceted site.
In addition to a basic salary of up to £65k, the role offers a performance-related bonus, 33 days holiday including Bank Holidays, and a 5% employer pension contribution. The role requires a flexible working schedule aligned with the business needs.
Note: Due to anticipated high interest, only candidates meeting all criteria will be contacted.
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General Manager - Premium Hospitality Venue employer: Leisure People
Contact Detail:
Leisure People Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land General Manager - Premium Hospitality Venue
✨Tip Number 1
Network within the hospitality industry, especially with those who have experience in premium venues. Attend local events or join relevant online groups to connect with potential referees or mentors who can provide insights into the role and company culture.
✨Tip Number 2
Research the venue thoroughly, including its ethos, menu offerings, and community involvement. This knowledge will not only help you tailor your approach but also demonstrate your genuine interest in the position during any discussions.
✨Tip Number 3
Prepare to discuss your previous experiences in detail, particularly those that showcase your ability to lead teams and manage operations in a similar setting. Highlight specific examples of how you've improved guest experiences or driven business growth.
✨Tip Number 4
Showcase your understanding of sustainability and seasonal food practices, as these are key values for the venue. Be ready to share ideas on how you could enhance their current offerings or introduce new initiatives that align with their mission.
We think you need these skills to ace General Manager - Premium Hospitality Venue
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your senior management experience in boutique or independent venues. Emphasise your commercial awareness and any successful business development initiatives you've led.
Craft a Compelling Cover Letter: In your cover letter, express your passion for rural hospitality and sustainability. Share specific examples of how you've fostered a positive team culture and delivered exceptional guest experiences in previous roles.
Highlight Relevant Skills: Clearly outline your people leadership skills and your ability to manage key stakeholders. Mention your experience with budgets, financial performance, and compliance requirements to demonstrate your suitability for the role.
Showcase Your Entrepreneurial Spirit: Discuss any entrepreneurial projects or partnerships you've developed in the past. Highlight your proactive approach and adaptability, especially in multi-faceted environments, to show you can take the business to the next level.
How to prepare for a job interview at Leisure People
✨Showcase Your Leadership Style
As a General Manager, your leadership style is crucial. Be prepared to discuss how you foster a positive team culture and lead by example. Share specific examples of how you've motivated teams in previous roles.
✨Demonstrate Commercial Acumen
Highlight your understanding of financial performance and KPIs. Be ready to discuss how you've successfully managed budgets and driven profitability in past positions, as this will resonate with their focus on commercial awareness.
✨Emphasise Your Community Engagement
Since the role involves building partnerships within the community, come prepared with ideas on how to engage local businesses and enhance the venue's presence. Discuss any previous experiences where you've successfully developed community relationships.
✨Align with Their Values
This venue has a strong ethos around sustainability and quality. Make sure to express your appreciation for seasonal food and rural hospitality. Share personal anecdotes that reflect your commitment to these values, as it will show you're a great cultural fit.