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- Tasks: Lead a premium fitness club, ensuring top-notch service and team development.
- Company: Join a well-established health and fitness club with over 4500 members in Watford.
- Benefits: Enjoy 5 weeks holiday, enhanced pension, deep discounts, and free family membership.
- Why this job: Be part of a dynamic team, drive member engagement, and make a real impact.
- Qualifications: Proven GM experience in premium health clubs or large leisure centers required.
- Other info: Core hours are 8 am to 8 pm, with one weekend shift every four weeks.
The predicted salary is between 38400 - 67200 £ per year.
General Manager – Premium Fitness 48k OTE 55K
Location: Watford
This is a great opportunity for a general manager to run a premium and well-established health and fitness club in Watford. The club has over 4500 members and generates a turnover of more than £3.5m, making it one of the premium leisure clubs in the region. The club offers members an extensive and well-equipped gym, an indoor swimming pool, and a comprehensive group exercise timetable with 150 classes across 4 studios, ensuring high footfall throughout the day.
As General Manager, you will be supported by three heads of departments responsible for sales, fitness, and operations, along with a team of 30, including 12 personal trainers, 4 sales consultants, and a large team of front-of-house and recreation assistants. We are ideally looking for candidates who have a proven track record as a GM from either a premium health club or large leisure center, or potentially an AM at a similar-sized club who is looking to step up into their first General Management role.
As General Manager, you will be front of house and highly visible across the club, coaching and developing your team to ensure that members receive great service and interactions on each visit.
Key Responsibilities:
- Confidently lead the sales team to meet and exceed challenging sales and activity targets.
- Drive and ensure the club delivers the company brand standards and ways of working.
- Deliver outstanding member retention levels and the highest levels of member referrals.
- Manage health and safety, including across the pool and spa.
- Create and develop a highly engaged team across the club.
- Work closely with the regional team to achieve all commercial targets.
You will typically not be on the duty management rota, so your core hours are likely to be between 8 am and 8 pm during the week, with a minimum requirement to work 1 weekend in 4.
In addition to a basic salary of up to £48K, there is the opportunity to earn £1500 per quarter in bonuses. Benefits include 5 weeks holiday plus bank holidays, enhanced pension, deep discounts on products and services, access to a leading benefits platform, and free family membership.
Due to the anticipated high level of interest in this role, only candidates meeting the above criteria will be contacted.
General Manager - Premium Fitness employer: Leisure People
Contact Detail:
Leisure People Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land General Manager - Premium Fitness
✨Tip Number 1
Make sure to showcase your leadership skills during the interview. As a General Manager, you'll be expected to lead a diverse team, so prepare examples of how you've successfully managed and motivated teams in the past.
✨Tip Number 2
Familiarize yourself with the latest trends in the fitness industry. Being knowledgeable about current fitness trends and member engagement strategies will demonstrate your commitment to providing exceptional service and retaining members.
✨Tip Number 3
Prepare to discuss your experience with sales targets and member retention strategies. Highlight specific achievements that show your ability to drive sales and maintain high levels of member satisfaction.
✨Tip Number 4
Network with professionals in the fitness industry. Attend local fitness events or connect with current employees at similar clubs to gain insights into the company culture and expectations for the General Manager role.
We think you need these skills to ace General Manager - Premium Fitness
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your experience in managing premium health clubs or large leisure centers. Emphasize any relevant achievements, such as sales targets met or team development initiatives.
Craft a Compelling Cover Letter: Write a cover letter that showcases your leadership style and how you plan to drive member retention and referrals. Mention specific strategies you have successfully implemented in previous roles.
Highlight Team Management Skills: In your application, focus on your ability to coach and develop teams. Provide examples of how you've engaged staff and improved service delivery in past positions.
Showcase Your Understanding of Brand Standards: Demonstrate your knowledge of brand standards and ways of working in the fitness industry. Explain how you would ensure these standards are met in your role as General Manager.
How to prepare for a job interview at Leisure People
✨Show Your Leadership Skills
As a General Manager, you'll need to demonstrate your ability to lead and inspire a team. Prepare examples of how you've successfully managed teams in the past, focusing on coaching and development.
✨Understand the Business Metrics
Familiarize yourself with key performance indicators relevant to health clubs, such as member retention rates and sales targets. Be ready to discuss how you can drive these metrics in the club.
✨Emphasize Customer Service Excellence
Highlight your commitment to providing outstanding service. Share specific instances where you've improved customer satisfaction or resolved issues effectively, as this is crucial for member retention.
✨Prepare for Scenario Questions
Expect questions that assess your problem-solving abilities. Think about potential challenges you might face in this role and how you would address them, particularly regarding health and safety management.
