At a Glance
- Tasks: Lead a vibrant football venue, ensuring top-notch customer experiences and managing daily operations.
- Company: Market-leading 5-a-side football brand with exciting new investments.
- Benefits: Up to £40k salary, potential £8,500 bonus, 28 days holiday, and enhanced pension scheme.
- Other info: Flexible shifts, great career growth, and immediate interviews available.
- Why this job: Join a dynamic team and make a real impact in grassroots football and community engagement.
- Qualifications: Passion for sports, strong communication skills, and experience in management.
The predicted salary is between 40000 - 48500 £ per year.
This is a great opportunity to work for a market leading 5 a-side football brand at their flagship venue in Tolworth, Surrey. This centre is one of the largest sites in the portfolio and is currently undergoing some significant investments including the installation of a full size 3G pitch, and the addition of 4 covered state of the art Padel courts. Tolworth is the first site in the group to get this type of investment and added sports offering.
You will be responsible for a turnover in excess of £1.5m across pitch bookings, private hire, functions, events and children’s parties. This is a hands‑on role where you will be regularly required to be out the front to lead the team, engage with customers and ensure the facility is running to its optimum occupancy. You will be supported by a Deputy General Manager, an assistant manager, and a shift supervisor to cover the 7 days a week opening hours. You will also have a small team of full and part‑time front‑line staff as direct reports as well as multiple freelance referees and coaches.
To be successful you will need to be hands‑on, highly organised and someone who will enjoy working in a busy leisure destination. You will be responsible for:
- Being passionate about sports and especially grassroots football
- Delivering a great customer experience, meeting sales targets, managing day to day operations including the bar and uploading content to social media.
- Working across many different communities and age groups, sports development and football community partners as well as hosting countless kids’ parties.
- Recruiting, supporting and developing your team, organising recruitment events and being responsible for the rota.
You will need to be a confident communicator, have presence and an outgoing personality, and have a good all‑round knowledge of IT and booking systems.
As General Manager you will be working a combination of early and late shifts; these will typically be between 9am and 11pm and you will be required to work a minimum of 1 weekend in 3.
In addition to basic salary up to £40k, there is a potential bonus OTE of £8,500 that is paid out quarterly. Benefits include an enhanced pension scheme with the Company matching a 2% additional contribution, 28 days holiday plus your birthday off, enhanced maternity and paternity leave, access to employee assistance, multiple discounts, cycle to work and Wagestream.
Interviews are immediately available.
General Manager employer: Leisure People
Join a dynamic and passionate team at a leading 5-a-side football brand in Tolworth, Surrey, where you will play a pivotal role in managing one of the largest venues in the portfolio. With significant investments enhancing the facility, including a full-size 3G pitch and state-of-the-art Padel courts, this is an exciting opportunity to lead a dedicated team while enjoying a supportive work culture that prioritises employee growth and well-being. Benefit from competitive salary packages, generous holiday allowances, and a range of perks designed to promote a healthy work-life balance, making this an ideal place for those seeking meaningful and rewarding employment in the sports and leisure industry.
StudySmarter Expert Advice🤫
We think this is how you could land General Manager
✨Tip Number 1
Get to know the company inside out! Research their values, recent projects, and community involvement. This will help you connect with them during interviews and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Network like a pro! Attend local sports events or community gatherings where the brand is involved. Meeting people face-to-face can give you an edge and might even lead to a referral.
✨Tip Number 3
Prepare for the interview by practising common questions related to management and customer service. Think about your past experiences and how they relate to the role of General Manager. We want you to shine!
✨Tip Number 4
Don’t forget to follow up after your interview! A quick thank-you email can leave a lasting impression and shows your enthusiasm for the position. Plus, it keeps you on their radar!
We think you need these skills to ace General Manager
Some tips for your application 🫡
Show Your Passion for Sports:Make sure to highlight your love for sports, especially grassroots football. We want to see that you’re not just looking for a job, but that you genuinely care about the community and the experience of our customers.
Tailor Your Application:Don’t just send a generic application! Take the time to tailor your CV and cover letter to reflect the specific skills and experiences that match the General Manager role. We appreciate when candidates show they’ve done their homework.
Be Clear and Concise:When writing your application, keep it clear and to the point. We love a well-structured application that gets straight to the good stuff without unnecessary fluff. Make it easy for us to see why you’re the right fit!
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way to ensure your application gets into the right hands quickly. Plus, it shows you’re proactive and keen to join our team!
How to prepare for a job interview at Leisure People
✨Know Your Venue
Before the interview, make sure you familiarise yourself with the flagship venue in Tolworth. Understand its unique features, like the new 3G pitch and Padel courts. This will show your genuine interest in the role and help you discuss how you can enhance the customer experience.
✨Show Your Passion for Sports
As a General Manager, being passionate about grassroots football is key. Be prepared to share your experiences with sports, especially football, and how they have shaped your approach to customer engagement and team leadership.
✨Demonstrate Leadership Skills
Think of examples where you've successfully led a team or managed operations in a busy environment. Highlight your ability to recruit, support, and develop staff, as well as how you handle day-to-day challenges while maintaining a positive atmosphere.
✨Engage with the Community
Discuss your experience working with different communities and age groups. Be ready to talk about how you would foster relationships with local sports partners and create engaging events, like kids' parties, that resonate with the community.
