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- Tasks: Lead a vibrant leisure venue and inspire a team of swimming instructors.
- Company: Join a family-focused leisure operator with exciting growth plans.
- Benefits: Earn £35K plus bonuses, enjoy 29 days holiday, and receive fully funded training.
- Why this job: Make a splash in your career while helping kids learn to swim!
- Qualifications: Leadership experience in leisure or customer service is essential.
- Other info: Great opportunities for career progression as new venues open.
The predicted salary is between 28000 - 42000 £ per year.
We are looking for an energetic, hands-on General Manager to lead a modern, purpose-built leisure venue in Warrington. You'll oversee a team of around 30 swimming instructors, alongside your Assistant Manager and Team Leader, delivering hundreds of junior swimming lessons each week. As General Manager you'll be responsible for meeting and exceeding your sales targets whilst ensuring the highest levels of teaching and customer service to the participants and their parents underpinned at all times by operational excellence and the highest levels of health and safety.
What You'll Do
- Hands on, leading day-to-day operations, working shifts between 8am - 8pm and 1 weekend in 2.
- Coach, motivate, and develop your team to deliver exceptional customer service.
- Manage staffing rotas, schedules, and budgets.
- Drive local sales, membership growth, and customer retention.
- Manage and convert incoming leads through centrally generated leads and enquiries.
- Build strong relationships with schools, nurseries, and the local community.
- Monitor performance data and customer feedback to improve standards.
- Lead recruitment, onboarding, training, and retention of instructors.
About You
- Proven leadership experience in leisure, hospitality, or customer-facing environments.
- Strong operational focus, attention to detail, and commitment to health & safety.
- Confident communicator with excellent coaching skills.
- Pool Plant Operator qualification (or willingness to train).
What's On Offer
- Competitive salary of £35K + quarterly bonus up to £1,500 (OTE £40K+).
- 29 days holiday including bank holidays.
- Fully funded training and development.
- Opportunities to grow with new venue openings in 2026 and 2027.
- Career progression within a rapidly expanding, family-focused leisure operator.
Interviews will be taking place in late January.
General Manager - Learn to Swim in England employer: Leisure People
Contact Detail:
Leisure People Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land General Manager - Learn to Swim in England
✨Tip Number 1
Get to know the company inside out! Research their values, mission, and recent news. This will help you tailor your conversations during interviews and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Network like a pro! Reach out to current or former employees on LinkedIn. Ask them about their experiences and any tips they might have for landing the General Manager role. Personal connections can make a huge difference!
✨Tip Number 3
Prepare for those tricky interview questions! Think about how your leadership experience aligns with the role. Be ready to share specific examples of how you've motivated teams and driven sales in previous positions.
✨Tip Number 4
Don’t forget to follow up after your interview! A quick thank-you email can leave a lasting impression. It shows your enthusiasm for the role and keeps you fresh in their minds as they make their decision.
We think you need these skills to ace General Manager - Learn to Swim in England
Some tips for your application 🫡
Show Your Passion: When writing your application, let your enthusiasm for the role shine through! We want to see how excited you are about leading a team and making a difference in the community. Share your experiences that highlight your passion for leisure and customer service.
Tailor Your CV: Make sure your CV is tailored to the General Manager position. Highlight your leadership experience and any relevant achievements in leisure or hospitality. We love seeing how you've driven sales or improved customer satisfaction in previous roles!
Be Clear and Concise: Keep your application clear and to the point. Use bullet points where possible to make it easy for us to read. We appreciate a well-structured application that gets straight to the good stuff without unnecessary fluff.
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re keen on joining our team at StudySmarter!
How to prepare for a job interview at Leisure People
✨Know Your Venue Inside Out
Before the interview, make sure you research the leisure venue thoroughly. Understand its mission, values, and the community it serves. This will help you demonstrate your enthusiasm and show that you're genuinely interested in leading the team.
✨Showcase Your Leadership Skills
Prepare examples of how you've successfully led teams in the past. Think about specific situations where you motivated staff, improved customer service, or exceeded sales targets. Be ready to discuss your coaching style and how you plan to develop your team.
✨Emphasise Operational Excellence
Since the role requires a strong operational focus, be prepared to talk about your experience with managing budgets, staffing, and health and safety standards. Highlight any relevant qualifications, like your Pool Plant Operator certification, and express your commitment to maintaining high operational standards.
✨Build Relationships with the Community
Discuss your strategies for building relationships with local schools, nurseries, and the community. Share any past experiences where you've successfully engaged with these groups, as this will show your understanding of the importance of community ties in driving membership growth and retention.
