At a Glance
- Tasks: Lead and inspire teams at two vibrant Marina and Waterside locations.
- Company: Join a dynamic leisure business with a strong reputation for growth and team development.
- Benefits: Earn up to £45,000 plus bonuses, enjoy 33 days holiday, and private healthcare.
- Other info: Great opportunities for professional growth and fun in a lively environment.
- Why this job: Combine your passion for the outdoors with a rewarding leadership role.
- Qualifications: Experience in multi-site management and a flair for customer service.
The predicted salary is between 31000 - 35000 £ per year.
Up to £45,000 + 30% bonus potential + excellent benefits.
Do you have a passion for boats, the waterside, outdoor living or being active outdoors? Are you an experienced multi/site manager within a commercial customer centric operation looking for a change in direction? Well please read on…
We are looking for a Cluster General Manager to manage two busy Marina and Waterside operations near Southam in Warwickshire. Our client is a diverse nationwide leisure business growing aggressively through acquisitions and has a great reputation for retaining and developing team members, so it is a great company to join for development, promotional prospects and to have fun along the way.
Benefits:
- Up to £45,000 for a 37.5-hour week.
- 30% bonus potential (Quarterly and annual).
- 33 days holiday (inclusive of bank holidays).
- 6% matched pension.
- Private Healthcare.
- Life Assurance.
- Big discounts on moorings, gyms and much more.
- Continued investment into your professional development.
- Advancement opportunities.
The role:
- Coach, support and inspire your operational teams to be the best they can be every day.
- Strive to deliver a fantastic customer experience to both your leisure customers and residents.
- Drive berth sales to increase mooring occupancy.
- Manage the boat holiday rental arm of the business.
- Work with multiple external stakeholders to ensure the smooth running of the marinas.
- Ensure the facilities and amenities are always clean, safe and well maintained.
- Typically working 9-5 Mon-Friday with the expectation of working the occasional weekend in peak season to meet the needs of the business and customers.
The person:
- Genuine, warm personality with a flair for great customer service and hospitality.
- Commercially astute with experience in driving sales and the bottom line.
- Hands-on approach to leadership and ownership mentality.
- Business Management experience possibly as a Centre Manager, General Manager, Club Manager, Cluster Manager or Area Manager.
- Strong operator with experience managing in a multi-faceted leisure, recreation, serviced property, retail or hospitality business.
- Business acumen: able to read and act on a P&L, form business plans and manage budgets.
- Have an interest in boats, the waterside, outdoor living or being active outdoors.
Cluster General Manager - Southam employer: Leisure People
Join a dynamic and rapidly growing leisure business that values its team members and offers exceptional development opportunities. As a Cluster General Manager in Southam, you'll enjoy a competitive salary, generous bonuses, and a supportive work culture that prioritises employee growth and well-being. With benefits like private healthcare, life assurance, and significant discounts on leisure activities, this role is perfect for those passionate about outdoor living and customer service.
StudySmarter Expert Advice🤫
We think this is how you could land Cluster General Manager - Southam
✨Get a Taste of the Scene
Try visiting local eateries and asking if they have any full-time positions available. Many hospitality jobs aren’t advertised online, so popping in for a chat can give you an edge and show your enthusiasm!
✨Network at Food Festivals
Food festivals and culinary events are buzzing with industry connections. Attend these to meet restaurateurs and other food service pros; you never know who might be looking for their next star employee!
✨Show Off Your Skills
Create a short video showcasing your cooking or customer service flair. Post it on social media or even send it directly to places you want to work at, like Leisure People. It’s a fun way to stand out and demonstrate what you bring to the table!
✨Reach Out Directly to Leisure People
Don't be shy about reaching out to Leisure People directly through their website. Express your interest in available roles and attach your CV, showing your genuine eagerness to be part of their team. Personal touches can go a long way!
We think you need these skills to ace Cluster General Manager - Southam
Some tips for your application 🫡
Show Off Your Service Experience:In the hospitality-food-service world, your experience is key! Make sure to highlight any previous roles you've had in restaurants, cafes, or catering. We want to see your customer service skills shine, so include specific examples where you went above and beyond for clients.
Certificates Matter:If you’ve got any relevant certifications, like food safety or bartender training, flaunt them! They can really set you apart from the crowd and show us your dedication to the industry. Just make sure to mention them clearly in your CV or cover letter!
Craft a Genuine Cover Letter:Take the time to write a personal cover letter that reflects your passion for hospitality. Share why you’re excited about Leisure People and how your skills can contribute to our team's success. We're after that genuine connection!
Highlight Your Team Spirit:In full-time roles, teamwork is everything! Emphasise your ability to work collaboratively in busy environments. Mention any experiences where you’ve effectively collaborated with colleagues or managed conflicts — it's just as important as your technical skills!
How to prepare for a job interview at Leisure People
✨Show Your People Skills
In hospitality, customer service is everything! Be ready to showcase examples of how you've engaged with customers positively. Maybe you turned a tough situation around or went that extra mile for a guest—let’s hear those stories!
✨Know Your Menu Inside Out
Expect some technical questions about food and drink, especially if you're applying for a kitchen or service role. Brush up on the menu items, including ingredients and any potential allergens. If you’ve got any favourite dishes or cocktails, have a little something prepared to discuss, too!
✨Demonstrate Your Team Spirit
Hospitality thrives on teamwork, so think of examples where you've worked well with others in a fast-paced environment. Be prepared to discuss what makes a great team member and how you contribute to a positive working vibe. They’re looking for that 'good fit!'
✨Get Ready for a Practical Test
In full-time food service roles, don’t be surprised if they want to see your skills in action. Whether it's serving a table or prepping a dish, be mentally prepared for a practical test during the interview. Practice makes perfect—a little dry run with friends could give you the edge!
