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- Tasks: Lead and inspire teams at busy marinas, ensuring excellent customer experiences.
- Company: Join a dynamic leisure business with a strong reputation for team development.
- Benefits: Up to £45,000 salary, 30% bonus potential, private healthcare, and generous holiday.
- Why this job: Combine your passion for the outdoors with a rewarding management role.
- Qualifications: Experience in multi-site management and a flair for customer service.
- Other info: Enjoy career growth opportunities in a fun, active environment.
The predicted salary is between 36000 - 54000 £ per year.
Do you have a passion for boats, the waterside, outdoor living or being active outdoors? Are you an experienced multi/site manager within a commercial customer centric operation looking for a change in direction? Well please read on…
Due to an internal promotion, we are looking for a Cluster General Manager to manage two busy Marina and Waterside operations near Southam in Warwickshire. Our client is a diverse nationwide leisure business growing aggressively through acquisitions and has a great reputation for retaining and developing team members, so it is a great company to join for development, promotional prospects and to have fun along the way.
Benefits:
- Up to £45,000 for a 37.5-hour week.
- 30% bonus potential (Quarterly and annual).
- 33 days holiday (inclusive of bank holidays).
- 6% matched pension.
- Private Healthcare.
- Life Assurance.
- Big discounts on moorings, gyms and much more.
- Continued investment into your professional development.
- Advancement opportunities.
The role:
- Coach, support and inspire your operational teams to be the best they can be every day.
- Strive to deliver a fantastic customer experience to both your leisure customers and residents.
- Drive berth sales to increase mooring occupancy.
- Manage the boat holiday rental arm of the business.
- Work with multiple external stakeholders to ensure the smooth running of the marinas.
- Ensure the facilities and amenities are always clean, safe and well maintained.
- Typically working 9-5 Mon-Friday with the expectation of working the occasional weekend in peak season to meet the needs of the business and customers.
The person:
- Genuine, warm personality with a flair for great customer service and hospitality.
- Commercially astute with experience in driving sales and the bottom line.
- Hands-on approach to leadership and ownership mentality.
- Business Management experience possibly as a Centre Manager, General Manager, Club Manager, Cluster Manager or Area Manager.
- Strong operator with experience managing in a multi-faceted leisure, recreation, serviced property, retail or hospitality business.
- Business acumen: able to read and act on a P&L, form business plans and manage budgets.
- Have an interest in boats, the waterside, outdoor living or being active outdoors.
For more information, please click apply with your CV and explain in a few words why this opportunity appeals to you and what you can bring to the role. We will be in touch promptly if you have the right level of experience.
Cluster General Manager - Marinas & Waterside employer: Leisure People
Contact Detail:
Leisure People Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Cluster General Manager - Marinas & Waterside
✨Tip Number 1
Network like a pro! Get out there and connect with people in the marina and leisure industry. Attend local events, join relevant groups on social media, and don’t be shy to reach out to folks on LinkedIn. You never know who might have the inside scoop on job openings!
✨Tip Number 2
Show your passion for the outdoors and marinas during interviews. Share personal stories about your experiences with boats or outdoor activities. This will not only make you memorable but also demonstrate that you genuinely care about the role and the company’s mission.
✨Tip Number 3
Prepare for your interview by researching the company’s recent projects and initiatives. Be ready to discuss how your skills can help them achieve their goals, especially in driving sales and enhancing customer experience. Tailor your answers to show you’re the perfect fit for their team!
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take the extra step to engage with us directly. Let’s get you on board for an exciting journey in the marina and waterside world!
We think you need these skills to ace Cluster General Manager - Marinas & Waterside
Some tips for your application 🫡
Show Your Passion: Make sure to highlight your love for boats and outdoor living in your application. We want to see that you’re genuinely excited about the role and the lifestyle it promotes!
Tailor Your CV: Don’t just send a generic CV! Tailor it to reflect your experience in managing multi-site operations and driving customer satisfaction. We’re looking for specific examples that showcase your skills.
Be Clear and Concise: When explaining why this opportunity appeals to you, keep it clear and to the point. We appreciate straightforwardness, so make sure your enthusiasm shines through without rambling!
Apply Through Our Website: Remember to apply through our website! It’s the best way for us to receive your application and ensures you don’t miss out on any important updates from us.
How to prepare for a job interview at Leisure People
✨Know Your Waterside Stuff
Make sure you brush up on your knowledge about marinas, boats, and outdoor living. Being able to chat confidently about the industry will show your passion and understanding, which is key for a role like this.
✨Showcase Your Leadership Skills
Prepare examples of how you've successfully managed teams in the past. Think about specific situations where you coached or inspired your team to achieve great results, as this will resonate well with the interviewers.
✨Demonstrate Customer-Centric Thinking
Be ready to discuss how you've enhanced customer experiences in previous roles. Share stories that highlight your ability to drive sales while ensuring customer satisfaction, as this is crucial for the position.
✨Understand the Business Metrics
Familiarise yourself with basic P&L concepts and be prepared to discuss how you've used financial data to make informed decisions. This will show that you have the commercial acumen needed for the role.
