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- Tasks: Lead a vibrant sports and fitness centre, ensuring top-notch operations and customer satisfaction.
- Company: Join a progressive Leisure Trust dedicated to community health and well-being.
- Benefits: Enjoy 21 days leave, free gym membership, and professional development opportunities.
- Why this job: Make a real difference in your community while advancing your career in leisure management.
- Qualifications: Experience in venue operations and team leadership; passion for health and fitness is key.
- Other info: Dynamic role with flexible shifts and excellent growth potential.
The predicted salary is between 37000 - 51800 £ per year.
We are looking for a Centre Manager to assume responsibility for a state-of-the-art sports, leisure and fitness centre in Northfield, Birmingham. This high usage centre attracts the whole family with multiple pools, an extensive aquatics programme, large gym and junior and adult studio timetable, clubs and holiday programmes. You would be working for an ambitious progressive Leisure Trust who are on a mission to increase the health, well-being and physical activity levels of the communities they serve. They continue to invest in their teams, their facilities and services, and are adding more centres to their portfolio so this is a fantastic opportunity to develop and advance your career in the future.
Overview of the role:
- Lead and manage the Duty Manager teams, including recruitment, development, and performance management.
- Take responsibility for the day-to-day operations and health and safety of the centre to ensure it is clean, safe, compliant and in great working order.
- Work with the fitness and aquatics teams to improve the customer experience and customer retention.
- Support with managing the budgets and delivering the business plan.
- Handle customer enquiries, complaints and ensure high levels of service delivery.
- Work a range of shifts including one early a week, one late a week, several mid shifts for management/admin and working one weekend a month.
Benefits:
- 21 days annual leave plus Bank Holidays + your birthday off.
- Up to 6% employer matched pension contribution.
- Free on-site carpark.
- Free gym membership and big discounts on clubs, programmes, F&B and retail.
- Ongoing investment into your professional development with additional qualifications and courses and advancement opportunities.
The ideal candidate:
- Passionate about delivering a great customer experience and increasing the health and wellbeing of your community.
- Comprehensive experience in managing multi-faceted venue operations including health and safety and swimming pool operations.
- Experience in coaching, developing, leading and organising large teams.
- Fitness/Leisure Management industry experience possibly as a Club Manager, Centre Manager or Deputy General Manager, Operations Manager or Head of ready for the next step.
- Hold your National Pool Lifeguard, First Aid at Work and pool plant operators' qualifications OR willing to undertake them through the company as part of the onboarding process.
- Have your own transport or live close to Northfield for easy access to the centre on a shift basis.
For more information, please click apply and we will be in contact with you promptly if you have the right level of experience.
Centre Manager - Sports, Leisure and Fitness employer: Leisure People
Contact Detail:
Leisure People Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Centre Manager - Sports, Leisure and Fitness
✨Tip Number 1
Network like a pro! Reach out to your contacts in the sports and leisure industry. Attend local events or workshops to meet potential employers and show them your passion for community health and fitness.
✨Tip Number 2
Prepare for interviews by researching the company and its values. Be ready to discuss how your experience aligns with their mission to enhance community well-being. Show them you’re not just a fit for the role, but for their culture too!
✨Tip Number 3
Don’t underestimate the power of follow-ups! After an interview, send a quick thank-you email expressing your appreciation for the opportunity. It keeps you on their radar and shows your enthusiasm for the position.
✨Tip Number 4
Apply through our website for the best chance at landing that Centre Manager role! We’re all about making connections and helping you find the right fit, so don’t miss out on this fantastic opportunity.
We think you need these skills to ace Centre Manager - Sports, Leisure and Fitness
Some tips for your application 🫡
Tailor Your CV: Make sure your CV reflects the skills and experience that match the Centre Manager role. Highlight your management experience in sports, leisure, or fitness settings, and don’t forget to mention any relevant qualifications!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Share your passion for community health and well-being, and explain why you’re the perfect fit for our ambitious Leisure Trust. Keep it engaging and personal!
Showcase Your Leadership Skills: We want to see how you’ve led teams in the past. Include examples of how you’ve developed staff, managed operations, and improved customer experiences. This will show us you’re ready to take on the challenge!
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for this fantastic opportunity. We can’t wait to hear from you!
How to prepare for a job interview at Leisure People
✨Know Your Centre Inside Out
Before the interview, make sure you research the sports, leisure, and fitness centre thoroughly. Familiarise yourself with their facilities, programmes, and community initiatives. This will not only show your genuine interest but also help you discuss how you can contribute to their mission of enhancing health and well-being.
✨Showcase Your Leadership Skills
As a Centre Manager, you'll be leading teams, so prepare examples that highlight your experience in managing and developing staff. Think about specific situations where you've successfully coached or motivated a team, and be ready to share these stories during the interview.
✨Emphasise Customer Experience
The role focuses heavily on improving customer experience and retention. Be prepared to discuss your strategies for handling customer enquiries and complaints. Share any past experiences where you turned a negative situation into a positive outcome, demonstrating your commitment to excellent service delivery.
✨Prepare for Operational Questions
Expect questions related to day-to-day operations, health and safety, and budget management. Brush up on relevant regulations and best practices in the leisure industry. Being able to articulate your understanding of these areas will show that you're ready to take on the responsibilities of the role.
