At a Glance
- Tasks: Lead and manage a £2m+ adventure tourism operation, driving growth and customer experience.
- Company: Leisure People, a dynamic company in the adventure tourism sector.
- Benefits: Competitive salary up to £75k OTE, plus additional benefits.
- Other info: Enjoy a balanced work schedule with travel opportunities within South Wales.
- Why this job: Be a hands-on leader in an exciting industry with real impact on customer experiences.
- Qualifications: Proven leadership skills and experience in operations management.
Leisure People is seeking a General Manager for our Aberdare site in South Wales. The role oversees a £2m+ operation with a large team, driving admissions, revenue and customer experience. A hands-on leader will manage operations, safety, and profitability across corporate, group and direct bookings.
Salary includes up to £60k basic with potential to earn up to £75k OTE, plus benefits. Typically a 40-hour week with 3 weekends out of 4; travel within a 45-minute radius to Aberdare is expected.
Adventure Tourism GM - Lead Growth & Operations in Aberdare employer: Leisure People
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StudySmarter Expert Advice🤫
We think this is how you could land Adventure Tourism GM - Lead Growth & Operations in Aberdare
✨Get Involved in Local Travel Events
Join local tourism fairs or travel expos in your area. These events are a treasure trove for networking, and you can often meet hiring managers from companies like Leisure People who are looking for fresh talent for roles like Adventure Tourism GM - Lead Growth & Operations.
✨Showcase Your Travel Know-How
Create a travel blog or use social media to share your experiences and insights about different destinations. This can help you stand out to recruiters in the travel industry, demonstrating your passion for the sector and your ability to engage with an audience.
✨Connect with Alumni from Your School
Check out alumni groups linked to the travel and tourism sectors. Often, these connections can lead to inside info about opportunities at companies like Leisure People and give you a leg up for your Adventure Tourism GM - Lead Growth & Operations application.
✨Don’t Shy Away from Cold Emails
If there's a dream company you want to join, don’t hesitate to send a friendly email to their HR or recruitment team. Express your interest in their vision and mention that you’re keen on any Adventure Tourism GM - Lead Growth & Operations openings they might have. It's a bold move, but it might just pay off!
We think you need these skills to ace Adventure Tourism GM - Lead Growth & Operations in Aberdare
Some tips for your application 🫡
Show Your Passion for Travel:In the travel and tourism industry, your love for exploration and different cultures should shine through in your application. Make sure to share personal anecdotes or experiences that highlight your enthusiasm for travel—this can really set you apart when applying for the Adventure Tourism GM - Lead Growth & Operations role at Leisure People.
Highlight Your Customer Service Skills:Customer service is king in travel and tourism. When detailing your work experience, focus on situations where you provided outstanding service or resolved customer issues, as this demonstrates your ability to ensure client satisfaction. Include specific examples in your CV to show that you're ready to face the challenges of the Adventure Tourism GM - Lead Growth & Operations position at Leisure People.
Keep Your CV Travel-Themed:When it comes to CV conventions in the travel industry, think of including any relevant certifications or training you've completed, like first aid or tour guiding courses. If you've travelled widely yourself, don't hesitate to mention that—it's all about showing your background fits the globetrotting vibe of Leisure People.
Craft a Compelling Cover Letter:Your cover letter should not only explain why you're a great fit but also reflect your personality! Use this space to express what excites you about the travel sector and how you can contribute to Leisure People's adventures. Share any unique perspectives or ideas you have to enhance the travel experience, especially as a full-time Adventure Tourism GM - Lead Growth & Operations.
How to prepare for a job interview at Leisure People
✨Show Off Your Travel Knowledge
For a role in travel and tourism, it’s vital to demonstrate your knowledge of different destinations, cultures, and travel trends. Brush up on popular destinations and recent changes in travel restrictions. We suggest bringing some interesting travel stories or experiences to share—this can help you connect personally with the interviewer!
✨Prepare for Customer Scenarios
Expect to be hit with customer service scenarios during the interview. They might ask how you'd handle a challenging traveller or resolve a booking issue. Think of a few real-life examples from your experiences, even if they’re just from customer service roles. This will show that you're ready for the field and have the right mindset to tackle on-the-ground challenges!
✨Highlight Your Flexibility and Passion
In a full-time travel position, there are often irregular hours and spontaneous travel opportunities. Be sure to convey your flexibility and willingness to embrace the unpredictable nature of this industry. Let’s showcase that enthusiasm for travel and how it drives your decision-making!
✨Know the Tools of the Trade
Get familiar with travel booking systems and tools, such as Amadeus or Sabre. If you have experience using any specific software or even social media for travel promotions, bring that up! We want to show that you can hit the ground running and adapt quickly to their processes at Leisure People.
