At a Glance
- Tasks: Lead a team to deliver outstanding spa experiences and manage daily operations.
- Company: Join a premium spa known for wellness and exceptional customer service.
- Benefits: Enjoy flexible hours, free gym membership, and discounts on treatments and food.
- Other info: Opportunities for personal development and recognition awards await you.
- Why this job: Make a real impact in the health and wellness sector while developing your career.
- Qualifications: NVQ Level 2 & 3 in Beauty Therapy and strong customer service skills.
The predicted salary is between 30000 - 35000 £ per year.
Are you passionate about wellness and exceptional customer service? Do you thrive in leading a team to deliver outstanding guest experiences? If so, this is an exciting opportunity to join a premium spa environment as a Spa Manager.
Benefits:
- Complimentary breakfast or lunch
- Flexible working schedule
- 28 days annual leave, increasing with length of service
- Free gym membership
- Additional complimentary membership for a nominated person (after 2 years)
- Discounted spa treatments (30%)
- Discounted retail products (20%)
- Discounted food and beverages (50%)
- Ongoing career and personal development training
- Access to mental health, wellbeing, and employee assistance programmes
- Length of service recognition awards
- Staff awards and performance bonuses
- Discounts on entertainment and shopping
Key Responsibilities:
- Oversee the day-to-day operations of the spa, ensuring a high-quality and relaxing experience for all guests
- Lead, motivate, and manage a team of therapists and support staff
- Develop and implement strategies to drive revenue and enhance customer satisfaction
- Deliver a range of spa treatments when required, including massages, facials, manicures, and pedicures
- Maintain exceptional standards of cleanliness, safety, and customer care
- Manage stock, budgets, and staff scheduling to ensure efficient operations
- Foster a positive, collaborative working environment that supports team development and growth
About You:
- NVQ Level 2 & 3 in Beauty Therapy (or equivalent)
- Results-driven with a strong focus on KPIs
- Excellent interpersonal and customer service skills
- Strong written and verbal communication abilities
- Proven track record in delivering outstanding customer service
- Highly organised with the ability to manage multiple priorities
- Confident decision-maker with strong problem-solving skills
- Experience in team leadership and staff development
- Ability to build rapport, trust, and credibility with clients and colleagues
- Flexible approach to working hours, including weekends and holidays
Desirable:
- Knowledge of premium skincare products and treatments
The Opportunity:
Join a leading organisation within the health and wellness sector, offering a supportive environment and clear opportunities for career progression. As Spa Manager, you will play a key role in delivering exceptional guest experiences while developing and inspiring your team. Ready to take the next step in your career? Apply today.
Spa Manager Banbury employer: Leisure People Recruitment
Join a leading organisation in the health and wellness sector as a Spa Manager in Banbury, where you will enjoy a supportive work culture that prioritises employee wellbeing and development. With benefits such as flexible working hours, generous leave, and ongoing training opportunities, this role offers a fulfilling career path in a premium spa environment dedicated to exceptional customer service and team collaboration.
Contact Details:
Leisure People Recruitment Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Spa Manager Banbury
✨Get Involved in Wellness Communities
Dive into local wellness and health coaching communities, both online and offline. Join Facebook groups or forums where health coaches gather to share tips and opportunities. You never know when a connection might lead to a full-time gig at a place like Leisure People Recruitment!
✨Attend Wellness Workshops and Events
Search for wellness conferences, workshops, or meet-ups happening in your area. These events are goldmines for networking and often have job boards where you can find openings, including listings from companies like Leisure People Recruitment.
✨Showcase Your Skills Online
Create a personal blog or social media accounts focused on health and wellness coaching. Share your insights, tips, and success stories. This not only demonstrates your expertise but also increases your visibility to potential employers like Leisure People Recruitment.
✨Utilise Your Connections
Don't underestimate the power of word-of-mouth! After connecting with people at events or online, reach out to friends and acquaintances who are in the wellness industry. A simple coffee chat could land you a full-time role at Leisure People Recruitment!
We think you need these skills to ace Spa Manager Banbury
Some tips for your application 🫡
Show Off Your Qualifications:In the wellness and health coaching world, your certifications are key! Make sure to highlight any relevant qualifications, such as health coach certifications, nutrition credentials, or any workshops you've attended. We want to see how you can apply your knowledge in real-world scenarios!
Craft a Relatable Cover Letter:Your cover letter should express your passion for helping others achieve wellness goals. Share any personal experiences or stories that led you to this field. This helps us see the genuine person behind the application — we love a good personal touch!
Highlight Your Coaching Approach:Describe your coaching style or methodology within your CV. Whether you're into holistic approaches, behaviour change techniques, or motivational interviewing, let us know! This helps us understand how you might connect with potential clients and fit into our team.
Professional but Approachable Formatting:When you're crafting your CV, keep it clear and easy to read, but don’t shy away from a bit of colour or personality! Use bullet points to make your experience pop, and consider including a brief personal statement to summarise your coaching philosophy. We all appreciate a well-organised document that reflects who you are!
How to prepare for a job interview at Leisure People Recruitment
✨Showcase Your Coaching Techniques
Make sure you can explain your coaching methodologies clearly. Think about how you approach client goals and what techniques you use—whether it’s motivational interviewing or goal-setting strategies. Practise presenting case scenarios to highlight how you help individuals in their wellness journeys.
✨Demonstrate Your Knowledge of Wellness Tools
Be prepared to discuss specific health and wellness tools or technologies you’re familiar with. If you use apps or software for tracking progress or facilitating communication with clients, mention these. Showing you’re tech-savvy can really give you an edge, especially as coaching often involves leveraging these tools.
✨Align with Leisure People Recruitment's Values
Before the interview, dig deep into Leisure People Recruitment's ethos and wellness philosophy. Speak about why these resonate with you and how your coaching aligns with their vision. It’ll show that you’re not just seeking a job, but that you genuinely want to be part of their mission.
✨Prepare for Real-Life Scenarios
In full-time roles, they might want to see how you handle real-life coaching situations. Prepare for role-playing exercises or questions about how you’d tackle specific challenges clients might face—this can really demonstrate your practical experience and problem-solving skills.
