At a Glance
- Tasks: Lead hospitality operations and create a vibrant atmosphere for members and guests.
- Company: Join one of London’s top private members tennis and sports clubs.
- Benefits: Competitive salary, excellent benefits, and a dynamic work environment.
- Other info: Flexible shifts with opportunities to engage in exciting events.
- Why this job: Make a real impact on member experiences in a lively club setting.
- Qualifications: Experience in hospitality and strong interpersonal skills required.
The predicted salary is between 35000 - 40000 € per year.
This is an exciting opportunity for a warm, organised and commercially aware hospitality professional to take a central role in the day-to-day life of one of London’s leading private members tennis and sports clubs. Reporting to the General Manager, the Hospitality and Member Engagement Manager will oversee the Club’s hospitality operation while helping to create a welcoming, vibrant and well-managed environment for members and guests. The role combines hospitality leadership, food and beverage service oversight, member engagement, event coordination and committee liaison. The successful candidate will act as a visible host within the Club, building strong relationships, improving the member experience and supporting the Club’s ambition to become one of London’s premier private members tennis & sports clubs.
Key Responsibilities
- Oversee the day-to-day operation of the Club bar, hospitality areas and member-facing service standards.
- Manage the relationship with the outsourced kitchen caterers to ensure members have an attractive menu, offering quality and value.
- Build strong relationships with members, acting as a welcoming host and encouraging greater use of Club facilities.
- Coordinate member events, social activities and tennis-related hospitality in partnership with internal teams and external providers.
- Lead, support and supervise hospitality/bar staff, including rota planning, training, service standards and duty management.
- Work closely with the General Manager, Social Committee, Finance Committee and Operations Committee on events, resourcing, budgets and service delivery.
- Ensure compliance with licensing, health and safety, hygiene, operational records and Club policies.
- Deputise for the General Manager in their absence.
Ideal Candidate
- Friendly, professional and genuinely member-focused, with strong interpersonal skills.
- Leadership experience in hospitality, club, leisure, events or food and beverage operations.
- Confident building relationships with members, committees, staff, suppliers and external service providers.
- Well organised, hands-on and able to manage busy periods, particularly during peak Club activity.
- Commercially aware, with an understanding of staffing, stock control, budgets and service performance.
- Flexible to work a mixture of shifts including some evenings and weekends particularly if events are on.
- Ideally have an interest in racquets/sports.
For more information, please click apply and we will be in touch if you have the right level of experience.
Hospitality Manager – Tennis & Sports club in Slough employer: Leisure People Recruitment
Join our vibrant team at one of London’s premier private members tennis and sports clubs, where we prioritise a warm and engaging work culture. As a Hospitality Manager, you will enjoy excellent benefits, opportunities for professional growth, and the chance to make a meaningful impact on member experiences in a dynamic environment. Our commitment to fostering strong relationships and delivering exceptional service makes us an outstanding employer for those passionate about hospitality and sports.
StudySmarter Expert Advice🤫
We think this is how you could land Hospitality Manager – Tennis & Sports club in Slough
✨Tip Number 1
Network like a pro! Get out there and connect with people in the hospitality and sports industry. Attend events, join local clubs, or even hit up social media groups. The more people you know, the better your chances of landing that dream job!
✨Tip Number 2
Show off your personality! When you get the chance to meet potential employers or members, be yourself. Let your warmth and enthusiasm shine through. Remember, they’re looking for someone who can create a welcoming environment, so make sure you embody that spirit!
✨Tip Number 3
Be proactive! Don’t just wait for job openings to pop up. Reach out to clubs and organisations directly, even if they’re not advertising. Express your interest and share what you can bring to the table. You never know when an opportunity might arise!
✨Tip Number 4
Apply through our website! We’ve got loads of opportunities waiting for you. Make sure to check it out regularly and submit your application directly. It’s the best way to ensure your CV gets seen by the right people!
We think you need these skills to ace Hospitality Manager – Tennis & Sports club in Slough
Some tips for your application 🫡
Show Your Personality:When writing your application, let your personality shine through! We want to see the warm and friendly side of you that matches our club's vibe. Don’t be afraid to share a bit about your passion for hospitality and how you connect with members.
Tailor Your Experience:Make sure to highlight your relevant experience in hospitality and member engagement. We’re looking for someone who can manage busy periods and build strong relationships, so give us examples of how you've done this in the past!
Be Clear and Concise:Keep your application clear and to the point. We appreciate well-structured applications that are easy to read. Use bullet points if it helps to break down your skills and experiences – we love a good list!
Apply Through Our Website:Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for this exciting role. We can’t wait to hear from you!
How to prepare for a job interview at Leisure People Recruitment
✨Know the Club Inside Out
Before your interview, make sure you research the tennis and sports club thoroughly. Understand their values, member engagement strategies, and any recent events they've hosted. This will help you demonstrate your genuine interest in the role and how you can contribute to their vision.
✨Showcase Your Hospitality Skills
Prepare specific examples from your past experiences that highlight your leadership in hospitality. Discuss how you've successfully managed teams, improved service standards, or enhanced member experiences. This will show that you have the practical skills needed for the role.
✨Engage with the Interviewers
During the interview, remember to engage with your interviewers as if they were members of the club. Use friendly body language, maintain eye contact, and ask thoughtful questions about their expectations for the role. This will reflect your member-focused approach and interpersonal skills.
✨Be Ready for Scenario Questions
Expect scenario-based questions that assess your problem-solving abilities in a hospitality setting. Think about how you would handle busy periods, manage staff, or resolve member complaints. Practising these scenarios will help you articulate your thought process clearly during the interview.
