Regional Customer Service Leader – Health & Fitness

Regional Customer Service Leader – Health & Fitness

Full-Time 35000 - 45000 Β£ / year (est.) No working from home possible
Leisure People Recruitment

At a Glance

  • Tasks: Lead customer service excellence across 80 leisure centres and drive transformation.
  • Company: Join a dynamic recruitment team in the thriving Health & Fitness sector.
  • Benefits: Flexible work options, competitive salary, and opportunities for professional growth.
  • Other info: Enjoy a mix of site visits and remote work with career advancement potential.
  • Why this job: Make a real impact on customer experiences in a vibrant industry.
  • Qualifications: Experience in customer service management and a passion for health and fitness.

The predicted salary is between 35000 - 45000 Β£ per year.

Leisure People Recruitment is seeking a Regional Customer Service Manager for the Health & Fitness sector.

The role covers 80 leisure centres across a wide territory, with a base in the East Midlands.

You will shape regional customer service standards, drive transformation, and support front-of-house operations.

The position involves 4-5 days of site visits per month, with 1-2 days work-from-home and occasional overnight stays, and a strong focus on achieving KPIs and driving performance.

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Regional Customer Service Leader – Health & Fitness employer: Leisure People Recruitment

As a leading player in the golf activity and event venue sector, we pride ourselves on fostering a dynamic work culture that encourages innovation and collaboration. Our employees benefit from competitive salaries, comprehensive training programmes, and ample opportunities for career advancement, all while working in a vibrant location that promotes both professional and personal growth. Join us to be part of a team that values your contributions and supports your journey towards success.

Leisure People Recruitment

Contact Details:

Leisure People Recruitment Recruitment Team

We think you need these skills to ace Regional Customer Service Leader – Health & Fitness

Customer Service Management
KPI Achievement
Performance Management
Transformation Leadership
Front-of-House Operations
Site Visit Coordination
Territory Management