At a Glance
- Tasks: Lead and manage four leisure facilities, driving performance and enhancing customer experience.
- Company: Dynamic leisure organisation with a focus on growth and community engagement.
- Benefits: Competitive salary, 25 days holiday, pension scheme, health cash plan, and gym membership.
- Other info: Great potential for career progression into Area Management.
- Why this job: Exciting opportunity to shape the future of leisure in Portsmouth and grow your career.
- Qualifications: Experience in managing large fitness clubs, strong leadership, and financial management skills.
The predicted salary is between 50000 - 65000 £ per year.
We are looking for a multi-site General Manager to take responsibility for four leisure facilities in Portsmouth, with a combined turnover of circa £5 million. This is an exciting time to take on the role, following a recent 10-year contract extension and a significant capital investment in the flagship leisure centre. The investment will substantially upgrade the gym with a wide range of new equipment, while additional funding has been allocated for further projects across the other centres.
Reporting into the Head of Leisure, you will be based at the largest centre within the group, which currently has a membership base of 4,500 and 2,300 participants on the Learn to Swim programme, generating a turnover of £3.8 million. You will also have full ownership of the P&L for the three smaller leisure and sporting facilities.
Following the gym investment, there is a significant opportunity to grow the membership base. With a new leisure centre due to open in late 2027, this role also presents a fantastic opportunity for the successful candidate to demonstrate their abilities and progress into an Area Management position.
As Multi-Site General Manager, you will be responsible for:
- Driving the commercial and operational performance of all centres.
- Enhancing the customer experience within each centre, with a strong focus on colleague training and development.
- Holding full P&L responsibility across all centres.
- Generating additional revenue through inflatables, children's parties, and food and beverage operations.
- Ensuring compliance with all legal, regulatory, health and safety, ethical, and social requirements across the leisure facilities.
- Attending regular meetings with the Client Officer for the contract, producing and presenting reports.
- Project managing significant capital investment projects and gym refurbishments.
We are ideally looking for candidates who can demonstrate the following:
- Significant experience as a General Manager managing a large fitness club or leisure centre.
- Extensive sales management experience.
- Strong leadership and coaching skills, with the ability to manage and motivate high-performing teams.
- Financial acumen, with extensive experience in financial management and budgeting.
- Pool plant experience is desirable, although training can be provided.
In addition to a competitive basic salary of £50,000–£55,000, dependent on experience, benefits include 25 days' holiday plus bank holidays, a company pension with matched contributions of up to 6%, a health cash plan, complimentary gym membership, colleague discounts on food and drink, training and development opportunities, and colleague recognition schemes.
General Manager in Portsmouth employer: Leisure People Recruitment
Join a dynamic and supportive work environment as a General Manager in Portsmouth, where you will lead four leisure facilities with a focus on enhancing customer experience and driving operational performance. With significant investment in state-of-the-art equipment and a commitment to employee development, this role offers excellent growth opportunities, including the potential for progression into Area Management. Enjoy a competitive salary, generous holiday allowance, and a range of benefits that prioritise your well-being and professional growth.
Contact Details:
Leisure People Recruitment Recruitment Team
