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- Tasks: Lead operations and ensure a 5-star experience at a luxury health and fitness club.
- Company: Vibrant 5-star private members club in London's West End.
- Benefits: Competitive salary, bonus, pension, and career advancement opportunities.
- Why this job: Join a dynamic team and elevate member experiences in a luxury setting.
- Qualifications: Experience in luxury facility operations and outstanding communication skills.
- Other info: Ideal for those passionate about health and fitness with growth potential.
The predicted salary is between 36000 - 60000 £ per year.
We are looking for an Operations Manager to lead on all things service and operational for a vibrant 5-star luxury private members health and fitness club in London’s West End. The club offers some unique work-out spaces and studio classes with world class gym equipment, all within a luxury setting.
The Operations Manager will oversee the front of house and cleaning teams, retail, building maintenance, operational compliance, health and safety and will generally support the General Manager to ensure that members always have a 5-star customer experience.
There are fantastic benefits working for this growing luxury fitness operator including a competitive basic salary depending on experience, bonus, and contributory pension. There will also be the opportunity to advance your career with more club openings planned.
Person Specification:- Immaculately presented, highly personable and professional with outstanding communication skills.
- 5-star/luxury Facility Operations experience, possibly as an Operations Manager, Head of Operations, Deputy Club Manager, Leisure Club Manager or Boutique Fitness General Manager.
- Experience instilling a culture of 5-star excellence with team members through coaching and development.
- Experience of delivering robust service, operational and health and safety procedures.
- Live within an easy commute of London’s West End to undertake a mixture of shifts.
- An advocate of living an active healthy lifestyle.
For more information, please click apply and we will be in touch promptly if you have the right level of experience.
Operations Manager- Luxury Health & Fitness Club employer: Leisure People Recruitment
Contact Detail:
Leisure People Recruitment Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Operations Manager- Luxury Health & Fitness Club
✨Tip Number 1
Network like a pro! Reach out to your connections in the health and fitness industry, especially those who might know about openings at luxury clubs. A friendly chat can sometimes lead to opportunities that aren’t even advertised.
✨Tip Number 2
Show off your personality! When you get an interview, let your passion for health and fitness shine through. Share your experiences and how you’ve created a 5-star service in previous roles – it’s all about making that personal connection.
✨Tip Number 3
Be proactive! If you see a club you’re interested in, don’t wait for them to post a job. Reach out directly through our website, express your interest, and ask if they have any upcoming opportunities. It shows initiative and enthusiasm!
✨Tip Number 4
Prepare for the unexpected! In interviews, be ready for scenario-based questions about operational challenges. Think of examples from your past where you’ve successfully managed teams or improved service – this will set you apart as a candidate.
We think you need these skills to ace Operations Manager- Luxury Health & Fitness Club
Some tips for your application 🫡
Show Your Passion for Luxury Service: When writing your application, let your enthusiasm for providing a 5-star experience shine through. We want to see how you can bring that luxury touch to our health and fitness club!
Highlight Relevant Experience: Make sure to detail your previous roles in operations management or similar positions. We’re looking for specific examples of how you've instilled a culture of excellence and managed teams effectively.
Be Personable and Professional: Your written application should reflect your personality! Use a friendly yet professional tone, as we value outstanding communication skills. Remember, first impressions count!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates from our team!
How to prepare for a job interview at Leisure People Recruitment
✨Know Your Luxury Service Standards
Familiarise yourself with what 5-star service means in the context of a luxury health and fitness club. Be ready to discuss how you’ve implemented high standards in previous roles and how you can elevate the member experience.
✨Showcase Your Leadership Skills
Prepare examples of how you've successfully led teams in a similar environment. Highlight your coaching and development strategies that instil a culture of excellence among team members, as this is crucial for the Operations Manager role.
✨Understand Operational Compliance
Brush up on health and safety regulations relevant to fitness clubs. Be prepared to discuss how you’ve ensured compliance in past positions and how you would approach operational challenges in this new role.
✨Demonstrate Your Passion for Fitness
As an advocate for an active lifestyle, share your personal fitness journey and how it aligns with the club's ethos. This will show your genuine interest in the role and help you connect with the interviewers on a personal level.
