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- Tasks: Lead a dynamic team to deliver exceptional customer experiences in a thriving leisure venue.
- Company: Established leisure venue in Norwich with a focus on growth and team development.
- Benefits: Competitive salary, performance bonus, generous holiday, pension scheme, and free parking.
- Why this job: Join a vibrant team and make a real impact in a fun, fast-paced environment.
- Qualifications: 3 years managerial experience in customer-focused leisure, hospitality, or retail.
- Other info: Great career development opportunities as the business expands.
The predicted salary is between 42000 - 58000 £ per year.
We are looking to recruit a hands-on General Manager to run a well-established and very successful leisure venue in Norwich.
Responsibilities will include:
- Recruit, train, coach and induct the management team and large team of full and part-time front-line staff members.
- Lead the team to deliver the operational plan and ensure customers have a consistently excellent experience whilst visiting the Centre.
- Be process and systems orientated with a keen eye for delivering labour management, operational detail and health and safety compliance.
- Commercially astute to drive multiple revenue streams including admissions, food and beverage and exclusive hire.
- Execute local sales and marketing plans, including social media management.
- Work duty management shifts and a minimum of 1 weekend in 2.
Ideal backgrounds will be:
- 3 years Managerial experience leading a customer focused high footfall leisure, hospitality or retail business.
- A front of house approach to leading and coaching teams and delivering a great customer experience.
- Have an analytical approach and a passion to be the very best.
In addition to a competitive basic salary of c50K, there is an annual performance related bonus of up to 20%, 33 days holiday per annum, pension scheme and free parking on site. There are also excellent opportunities to develop your career as the business continues to expand throughout the country. Interviews are immediately available.
General Manager in Norfolk employer: Leisure People Recruitment
Contact Detail:
Leisure People Recruitment Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land General Manager in Norfolk
✨Tip Number 1
Network like a pro! Reach out to your connections in the leisure and hospitality industry. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for those interviews! Research the company and its operations thoroughly. Be ready to discuss how your experience aligns with their needs, especially around customer service and team leadership.
✨Tip Number 3
Show off your personality! When you get the chance to meet the team, let your passion for the industry shine through. A great attitude can set you apart from other candidates.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take the initiative to connect directly with us.
We think you need these skills to ace General Manager in Norfolk
Some tips for your application 🫡
Show Your Leadership Skills: When writing your application, make sure to highlight your managerial experience. We want to see how you've successfully led teams in the past, especially in customer-focused environments like leisure or hospitality.
Be Specific About Your Achievements: Don't just list your responsibilities; tell us about your successes! Use numbers and examples to demonstrate how you've driven revenue or improved customer experiences. This will help us see the impact you've made in previous roles.
Tailor Your Application: Make sure your application speaks directly to the job description. We love it when candidates show they understand what we're looking for, so use keywords from the job ad to align your experience with our needs.
Apply Through Our Website: We encourage you to apply through our website for a smoother process. It helps us keep track of applications and ensures you don’t miss out on any important updates from us!
How to prepare for a job interview at Leisure People Recruitment
✨Know the Venue Inside Out
Before your interview, make sure you research the leisure venue thoroughly. Understand its history, services, and customer demographics. This will not only show your genuine interest but also help you tailor your answers to align with their operational goals.
✨Showcase Your Leadership Style
As a General Manager, your leadership skills are crucial. Be prepared to discuss your experience in recruiting, training, and coaching teams. Share specific examples of how you've successfully led a team in a high-footfall environment and improved customer experiences.
✨Demonstrate Commercial Acumen
Highlight your ability to drive revenue streams. Discuss any past experiences where you’ve successfully implemented sales and marketing strategies, especially in leisure or hospitality settings. Be ready to suggest ideas on how you could enhance their current offerings.
✨Prepare for Operational Questions
Expect questions about operational management, health and safety compliance, and labour management. Brush up on relevant regulations and be ready to discuss how you ensure compliance while maintaining excellent service standards.