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- Tasks: Lead a vibrant team to deliver exceptional customer experiences in a busy leisure venue.
- Company: Established food brand with a focus on growth and team development.
- Benefits: Competitive salary, performance bonus, 33 days holiday, pension scheme, and free parking.
- Why this job: Join a dynamic environment where you can make a real impact and grow your career.
- Qualifications: 3 years managerial experience in customer-focused leisure, hospitality, or retail.
- Other info: Immediate interviews available for passionate candidates ready to lead.
The predicted salary is between 36000 - 60000 £ per year.
We are looking to recruit a hands-on General Manager to run a well-established and very successful leisure venue in Norwich.
Responsibilities will include:
- Recruit, train, coach and induct the management team and large team of full and part-time front-line staff members.
- Lead the team to deliver the operational plan and ensure customers have a consistently excellent experience whilst visiting the Centre.
- Be process and systems orientated with a keen eye for delivering labour management, operational detail and health and safety compliance.
- Commercially astute to drive multiple revenue streams including admissions, food and beverage and exclusive hire.
- Execute local sales and marketing plans, including social media management.
- Work duty management shifts and a minimum of 1 weekend in 2.
Ideal backgrounds will be:
- ~3 years Managerial experience leading a customer focused high footfall leisure, hospitality or retail business.
- ~ A front of house approach to leading and coaching teams and delivering a great customer experience.
- ~ Have an analytical approach and a passion to be the very best.
In addition to a competitive basic salary of c50K, there is an annual performance related bonus of up to 20%, 33 days holiday per annum, pension scheme and free parking on site. There are also excellent opportunities to develop your career as the business continues to expand throughout the country.
Interviews are immediately available.
Locations
General Manager - Food Brand in Norfolk, Norwich employer: Leisure People Recruitment
Contact Detail:
Leisure People Recruitment Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land General Manager - Food Brand in Norfolk, Norwich
✨Tip Number 1
Get to know the company inside out! Research their values, mission, and recent news. This will help you tailor your conversations during interviews and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Network like a pro! Reach out to current or former employees on LinkedIn. Ask them about their experiences and any tips they might have for landing the General Manager role. Personal connections can make a huge difference!
✨Tip Number 3
Prepare for situational questions! Think about how you've handled challenges in previous roles, especially in customer-focused environments. Use the STAR method (Situation, Task, Action, Result) to structure your answers.
✨Tip Number 4
Don’t forget to follow up! After your interview, send a quick thank-you email to express your appreciation for the opportunity. It keeps you fresh in their minds and shows your enthusiasm for the role.
We think you need these skills to ace General Manager - Food Brand in Norfolk, Norwich
Some tips for your application 🫡
Show Your Leadership Skills: Make sure to highlight your managerial experience in your application. We want to see how you've successfully led teams in the past, especially in high footfall environments like leisure or hospitality.
Be Customer-Focused: Emphasise your commitment to delivering an excellent customer experience. Share examples of how you've gone above and beyond to ensure customers leave happy, as this is key for us at StudySmarter.
Demonstrate Your Analytical Side: We love a candidate who can think critically! Include any experiences where you've used data to drive decisions or improve operations. This will show us you're the right fit for managing our operational details.
Apply Through Our Website: Don't forget to submit your application through our website! It’s the best way for us to receive your details and get you into the interview process quickly. We can't wait to hear from you!
How to prepare for a job interview at Leisure People Recruitment
✨Know Your Venue Inside Out
Before the interview, make sure you research the leisure venue thoroughly. Understand its history, customer demographics, and what makes it successful. This will not only show your genuine interest but also help you discuss how you can contribute to its continued success.
✨Showcase Your Leadership Style
As a General Manager, your leadership skills are crucial. Be prepared to share specific examples of how you've recruited, trained, and motivated teams in the past. Highlight your front-of-house approach and how it has positively impacted customer experiences.
✨Demonstrate Your Commercial Acumen
Be ready to discuss how you've driven revenue streams in previous roles. Whether it's through innovative marketing strategies or operational efficiencies, having concrete examples will illustrate your commercial awareness and ability to enhance profitability.
✨Prepare for Scenario Questions
Expect questions that assess your problem-solving abilities and decision-making skills. Think about potential challenges in managing a busy leisure venue and how you would address them. This will show that you're not only analytical but also proactive in ensuring smooth operations.