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- Tasks: Lead a vibrant team to deliver exceptional customer experiences in a busy leisure venue.
- Company: Well-established leisure venue in Norwich with a focus on growth and development.
- Benefits: Competitive salary, performance bonus, 33 days holiday, pension scheme, and free parking.
- Why this job: Join a dynamic environment where you can make a real impact and grow your career.
- Qualifications: 3 years managerial experience in customer-focused leisure, hospitality, or retail.
- Other info: Immediate interviews available for passionate candidates ready to lead.
The predicted salary is between 42000 - 58000 £ per year.
We are looking to recruit a hands-on General Manager to run a well-established and very successful leisure venue in Norwich.
Responsibilities will include:
- Recruit, train, coach and induct the management team and large team of full and part-time front-line staff members.
- Lead the team to deliver the operational plan and ensure customers have a consistently excellent experience whilst visiting the Centre.
- Be process and systems orientated with a keen eye for delivering labour management, operational detail and health and safety compliance.
- Commercially astute to drive multiple revenue streams including admissions, food and beverage and exclusive hire.
- Execute local sales and marketing plans, including social media management.
- Work duty management shifts and a minimum of 1 weekend in 2.
Ideal backgrounds will be:
- 3 years Managerial experience leading a customer focused high footfall leisure, hospitality or retail business.
- A front of house approach to leading and coaching teams and delivering a great customer experience.
- Have an analytical approach and a passion to be the very best.
In addition to a competitive basic salary of c50K, there is an annual performance related bonus of up to 20%, 33 days holiday per annum, pension scheme and free parking on site. There are also excellent opportunities to develop your career as the business continues to expand throughout the country.
Interviews are immediately available.
Locations
General Manager (Food) in Norfolk, Norwich employer: Leisure People Recruitment
Contact Detail:
Leisure People Recruitment Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land General Manager (Food) in Norfolk, Norwich
✨Tip Number 1
Get to know the company inside out! Research their values, mission, and recent news. This will help you tailor your approach during interviews and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Network like a pro! Connect with current or former employees on LinkedIn. A friendly chat can give you insider info about the company culture and might even lead to a referral!
✨Tip Number 3
Prepare for the interview by practising common questions and scenarios related to managing teams and delivering excellent customer experiences. We want you to shine when discussing your managerial experience!
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re serious about joining the team and ready to take on the challenge!
We think you need these skills to ace General Manager (Food) in Norfolk, Norwich
Some tips for your application 🫡
Show Your Passion: When writing your application, let your enthusiasm for the role shine through. We want to see that you’re genuinely excited about leading a team and creating amazing experiences for customers.
Tailor Your CV: Make sure your CV highlights relevant experience in leisure, hospitality, or retail. We’re looking for someone with a strong managerial background, so emphasise your leadership skills and any achievements that demonstrate your ability to drive results.
Be Specific: In your cover letter, be specific about how your past experiences align with the responsibilities of the General Manager role. We love details, so share examples of how you've successfully managed teams or improved customer satisfaction.
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for this exciting opportunity. Plus, it shows you’re keen to join our team!
How to prepare for a job interview at Leisure People Recruitment
✨Know Your Venue Inside Out
Before the interview, make sure you research the leisure venue thoroughly. Understand its history, customer demographics, and what makes it successful. This will not only show your genuine interest but also help you discuss how you can contribute to its continued success.
✨Showcase Your Leadership Skills
Prepare examples of how you've successfully led teams in the past. Think about specific situations where you recruited, trained, or coached staff to improve performance. Highlight your front-of-house approach and how it has positively impacted customer experiences.
✨Be Ready to Discuss Operational Details
Since the role requires a keen eye for operational detail, be prepared to talk about your experience with labour management, health and safety compliance, and any systems you've implemented. This will demonstrate your analytical approach and readiness to handle the responsibilities of the position.
✨Bring Ideas for Revenue Growth
Think about potential local sales and marketing strategies you could implement. Be ready to discuss how you would drive multiple revenue streams, including food and beverage sales. Showing that you have a commercial mindset will set you apart from other candidates.