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- Tasks: Lead a successful leisure venue and ensure an excellent customer experience.
- Company: Established leisure venue in Norwich with a vibrant team culture.
- Benefits: Competitive salary, performance bonus, 33 days holiday, pension scheme, and free parking.
- Why this job: Join a growing business and make a real impact on customer experiences.
- Qualifications: 3 years managerial experience in customer-focused leisure, hospitality, or retail.
- Other info: Immediate interviews available and great career development opportunities.
The predicted salary is between 42000 - 58000 £ per year.
We are looking to recruit a hands-on General Manager to run a well-established and very successful leisure venue in Norwich.
Responsibilities will include:
- Recruit, train, coach and induct the management team and large team of full and part-time front-line staff members.
- Lead the team to deliver the operational plan and ensure customers have a consistently excellent experience whilst visiting the Centre.
- Be process and systems orientated with a keen eye for delivering labour management, operational detail and health and safety compliance.
- Commercially astute to drive multiple revenue streams including admissions, food and beverage and exclusive hire.
- Execute local sales and marketing plans, including social media management.
- Work duty management shifts and a minimum of 1 weekend in 2.
Ideal backgrounds will be:
- 3 years Managerial experience leading a customer focused high footfall leisure, hospitality or retail business.
- A front of house approach to leading and coaching teams and delivering a great customer experience.
- Have an analytical approach and a passion to be the very best.
In addition to a competitive basic salary of c50K, there is an annual performance related bonus of up to 20%, 33 days holiday per annum, pension scheme and free parking on site. There are also excellent opportunities to develop your career as the business continues to expand throughout the country. Interviews are immediately available.
Locations
General Manager in Norfolk, Norwich employer: Leisure People Recruitment
Contact Detail:
Leisure People Recruitment Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land General Manager in Norfolk, Norwich
✨Tip Number 1
Network like a pro! Reach out to your connections in the leisure and hospitality industry. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for those interviews! Research the company and its culture, and think about how your experience aligns with their needs. Practise common interview questions so you can showcase your managerial skills confidently.
✨Tip Number 3
Show off your passion! When you get the chance to chat with potential employers, let your enthusiasm for delivering excellent customer experiences shine through. They want to see that you’re as excited about the role as they are.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take the initiative to connect directly with us.
We think you need these skills to ace General Manager in Norfolk, Norwich
Some tips for your application 🫡
Show Your Passion: When writing your application, let your enthusiasm for the role shine through! We want to see that you’re genuinely excited about leading a team and creating amazing experiences for customers.
Tailor Your CV: Make sure your CV highlights relevant experience in leisure, hospitality, or retail. We’re looking for someone with a strong managerial background, so don’t be shy about showcasing your achievements in these areas!
Be Clear and Concise: Keep your application straightforward and to the point. We appreciate clarity, so make sure your skills and experiences are easy to read and directly relate to what we’re looking for in a General Manager.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for this exciting opportunity right away!
How to prepare for a job interview at Leisure People Recruitment
✨Know the Venue Inside Out
Before your interview, make sure you research the leisure venue thoroughly. Understand its history, services, and customer demographics. This will not only show your genuine interest but also help you discuss how you can enhance the customer experience.
✨Showcase Your Leadership Style
As a General Manager, your leadership skills are crucial. Prepare examples of how you've successfully recruited, trained, and motivated teams in the past. Be ready to discuss your approach to coaching and developing staff, as this is key to delivering an excellent customer experience.
✨Demonstrate Commercial Acumen
Be prepared to talk about how you've driven revenue in previous roles. Think of specific strategies you've implemented for admissions, food and beverage sales, or marketing initiatives. This will highlight your ability to manage multiple revenue streams effectively.
✨Prepare for Operational Questions
Expect questions around operational management, health and safety compliance, and labour management. Brush up on relevant regulations and be ready to discuss how you ensure operational excellence while maintaining a safe environment for both staff and customers.