Member Experience & Events Lead - Tennis & Sports Club

Member Experience & Events Lead - Tennis & Sports Club

Full-Time 35000 - 45000 £ / year (est.) On-site
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At a Glance

  • Tasks: Lead hospitality operations and create memorable experiences for club members.
  • Company: Prestigious private tennis and sports club in Fulham, SW London.
  • Benefits: Competitive salary, vibrant work environment, and opportunities for personal growth.
  • Other info: Fast-paced role with the chance to make a real impact on member satisfaction.
  • Why this job: Join a dynamic team and enhance member engagement through exciting events.
  • Qualifications: Strong interpersonal skills and leadership experience in hospitality required.

The predicted salary is between 35000 - 45000 £ per year.

Leisure People Recruitment is seeking a Hospitality and Member Engagement Manager for a prominent private members tennis and sports club in Fulham, SW London. The role involves overseeing the daily hospitality operations, building relationships with members, and coordinating events.

The ideal candidate should have strong interpersonal skills and leadership experience in hospitality, able to manage busy periods and ensure compliance with operational standards and policies.

Member Experience & Events Lead - Tennis & Sports Club employer: Leisure People Recruitment

As a General Manager at our well-established golf course in Solihull, you will thrive in a dynamic and supportive work environment that prioritises employee growth and development. With competitive benefits including 33 days of annual leave, free golf and leisure memberships, and access to salary sacrifice schemes, we foster a culture of collaboration and excellence. Join us to lead a passionate team and make a meaningful impact on our community while enjoying the unique advantages of working in a vibrant leisure setting.

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Contact Details:

Leisure People Recruitment Recruitment Team

StudySmarter Expert Advice🤫

We think this is how you could land Member Experience & Events Lead - Tennis & Sports Club

✨Get a Taste of the Scene

Try visiting local eateries and asking if they have any full-time positions available. Many hospitality jobs aren’t advertised online, so popping in for a chat can give you an edge and show your enthusiasm!

✨Network at Food Festivals

Food festivals and culinary events are buzzing with industry connections. Attend these to meet restaurateurs and other food service pros; you never know who might be looking for their next star employee!

✨Show Off Your Skills

Create a short video showcasing your cooking or customer service flair. Post it on social media or even send it directly to places you want to work at, like Leisure People Recruitment. It’s a fun way to stand out and demonstrate what you bring to the table!

✨Reach Out Directly to Leisure People Recruitment

Don't be shy about reaching out to Leisure People Recruitment directly through their website. Express your interest in available roles and attach your CV, showing your genuine eagerness to be part of their team. Personal touches can go a long way!

We think you need these skills to ace Member Experience & Events Lead - Tennis & Sports Club

Interpersonal Skills
Leadership Experience
Hospitality Management
Event Coordination
Operational Standards Compliance
Relationship Building
Time Management

Some tips for your application 🫡

Show Off Your Service Experience:In the hospitality-food-service world, your experience is key! Make sure to highlight any previous roles you've had in restaurants, cafes, or catering. We want to see your customer service skills shine, so include specific examples where you went above and beyond for clients.

Certificates Matter:If you’ve got any relevant certifications, like food safety or bartender training, flaunt them! They can really set you apart from the crowd and show us your dedication to the industry. Just make sure to mention them clearly in your CV or cover letter!

Craft a Genuine Cover Letter:Take the time to write a personal cover letter that reflects your passion for hospitality. Share why you’re excited about Leisure People Recruitment and how your skills can contribute to our team's success. We're after that genuine connection!

Highlight Your Team Spirit:In full-time roles, teamwork is everything! Emphasise your ability to work collaboratively in busy environments. Mention any experiences where you’ve effectively collaborated with colleagues or managed conflicts — it's just as important as your technical skills!

How to prepare for a job interview at Leisure People Recruitment

✨Show Your People Skills

In hospitality, customer service is everything! Be ready to showcase examples of how you've engaged with customers positively. Maybe you turned a tough situation around or went that extra mile for a guest—let’s hear those stories!

✨Know Your Menu Inside Out

Expect some technical questions about food and drink, especially if you're applying for a kitchen or service role. Brush up on the menu items, including ingredients and any potential allergens. If you’ve got any favourite dishes or cocktails, have a little something prepared to discuss, too!

✨Demonstrate Your Team Spirit

Hospitality thrives on teamwork, so think of examples where you've worked well with others in a fast-paced environment. Be prepared to discuss what makes a great team member and how you contribute to a positive working vibe. They’re looking for that 'good fit!'

✨Get Ready for a Practical Test

In full-time food service roles, don’t be surprised if they want to see your skills in action. Whether it's serving a table or prepping a dish, be mentally prepared for a practical test during the interview. Practice makes perfect—a little dry run with friends could give you the edge!