At a Glance
- Tasks: Drive membership sales and enhance customer experience at fitness centres.
- Company: Progressive Leisure Trust focused on community health and fitness.
- Benefits: 25 days annual leave, pension, free gym membership, and professional development.
- Other info: Join a fun, inclusive team dedicated to improving community wellbeing.
- Why this job: Make a real impact on community health while developing your career.
- Qualifications: Sales experience in health and fitness, team leadership skills, and a passion for wellness.
The predicted salary is between 23000 - 32000 £ per year.
We are looking for a Sales & Retention Manager to drive membership sales and participation across several fitness, swimming and sports centres whilst enhancing the customer journey to retain customers. You would be working for a progressive Leisure Trust whose mission is to increase the health, fitness and activity levels of all the residents of Luton regardless of their background.
Key Responsibilities
- Plan and deliver in-reach and outreach activities to generate new leads for the centres, build partnerships with local corporates and community groups.
- Lead a small team of sales consultants, ensuring they are trained to follow a clear sales process and can deliver on KPI’s set to hit weekly and monthly targets.
- Manage the prospect and member database to ensure customers take advantage of all they have to offer.
- Follow up renewals and act on customer feedback to maximise retention.
- Work collaboratively with key stakeholders to contribute to the overall marketing strategy, the products and services they offer and ensure they offer a seamless customer experience at every touchpoint.
Ideal Person
- An outgoing self-starter, able to work under one’s own initiative.
- Proven track record in achieving sales targets.
- Experience in developing and leading outreach activity, ideally within a health and fitness environment.
- Team leadership experience as a supervisor, trainer or manager.
- A demonstrable passion for health and fitness and improving the health and wellness of the whole community.
- Can reliably commute to Luton daily.
Benefits
- 25 days annual leave plus Bank Holidays, increasing to 3 days after 5-years' service.
- Opportunity to buy extra holiday.
- Contributory pension.
- Year on year basic salary increase.
- Ongoing investment into your professional development with additional qualifications and courses.
- Free swimming and off-peak gym membership.
- Discounted golf, sports hire and food and drink.
- Cycle to work scheme.
- Employee assistance programme.
- Working for a supportive, inclusive, fun organisation with a genuine purpose of improving the health and wellbeing of the communities they serve.
For more information, please click apply and we will be in touch promptly if you have the right level of experience.
Sales & Retention Manager in Luton employer: Leisure People Recruitment
As a General Manager at our well-established golf course in Solihull, you will thrive in a dynamic and supportive work environment that prioritises employee growth and development. With competitive benefits including 33 days of annual leave, free golf and leisure memberships, and access to salary sacrifice schemes, we foster a culture of collaboration and excellence. Join us to lead a passionate team and make a meaningful impact on our community while enjoying the unique advantages of working in a vibrant leisure setting.
Contact Details:
Leisure People Recruitment Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Sales & Retention Manager in Luton
✨Leverage Your Network
In sales and business development, who you know can often be as important as what you know. Get involved with local networking events or industry meetups to connect with key players. Don't be shy—share your passion for the field and let folks know you're on the lookout for opportunities!
✨Show Your Skills Through Real-World Results
When targeting a full-time role like Sales & Retention Manager at Leisure People Recruitment, presenting tangible results from your previous sales experience can set you apart. Bring along case studies or examples of how you've closed deals or expanded accounts, and don't forget to showcase your problem-solving prowess. It’s all about quantifying your success!
✨Engage with Sales Communities
Dive deep into online sales communities, like Sales Hacker or LinkedIn groups dedicated to sales professionals. Engaging in discussions and sharing insights can boost your visibility and might just put you on the radar of hiring managers looking for fresh talent in business development.
✨Direct Applications Matter
While we all know the online application route, consider sending direct applications to companies you admire, including Leisure People Recruitment. Tailor your message to explain why you’re drawn to them and how you can contribute as a Sales & Retention Manager. Sometimes, a personal touch can grab attention faster than a generic application!
We think you need these skills to ace Sales & Retention Manager in Luton
Some tips for your application 🫡
Show Off Those Sales Skills:In your CV and cover letter, highlight any previous sales or business development experience you have. Use numbers and examples to showcase your achievements – did you exceed sales targets or bring in new clients? Make those accomplishments shine!
Tailor Your Message for Leisure People Recruitment:When writing your cover letter, make sure to tailor your message specifically for Leisure People Recruitment. Show that you know the company’s mission and how your skills align with their goals in the sales landscape. This personalised touch will grab their attention!
Keep It Professional Yet Engaging:Sales is all about relationships, so while you want to maintain professionalism in your application, don’t be afraid to let your personality shine through. Engage the reader and demonstrate your enthusiastic approach to sales and business development!
Proof of Performance:Include any relevant certifications or training you’ve undertaken in sales or negotiation tactics. If you’ve attended workshops or courses, list these to showcase your commitment to professional development. This extra touch can set you apart from the competition!
How to prepare for a job interview at Leisure People Recruitment
✨Know Your Sales Methodologies
Brush up on popular sales methodologies like SPIN Selling or Challenger Sales. Being able to discuss these techniques and how you've applied them will show Leisure People Recruitment that you understand the role and can hit the ground running in the sales game.
✨Demonstrate Your Deal-Making Skills
Prepare to share stories from your past experiences where you closed deals, overcame objections, or started new client relationships. We want to show Leisure People Recruitment that you’re not just about numbers but also about building lasting connections in business development.
✨Prepare for Role-Play Scenarios
In a full-time sales interview, don’t be surprised if they throw in a role-play exercise to test your pitching skills. Practising how you would pitch a product or handle an objection will help us shine in this simulation—think of it like a dress rehearsal for your future sales calls!
✨Align Your Goals with the Company’s Vision
Take a moment to reflect on how your career ambitions align with Leisure People Recruitment’s objectives. When we articulate how our personal growth ties in with the company’s goals, it shows commitment and a genuine interest in contributing to their success.
