Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Lead operations and ensure a 5-star experience at a luxury health and fitness club.
- Company: Vibrant 5-star private members health and fitness club in London's West End.
- Benefits: Competitive salary, bonus, pension, and career advancement opportunities.
- Why this job: Join a dynamic team and elevate member experiences in a luxury setting.
- Qualifications: Experience in luxury facility operations and outstanding communication skills.
- Other info: Ideal for those passionate about health and fitness with growth potential.
The predicted salary is between 36000 - 60000 £ per year.
We are looking for an Operations Manager to lead on all things service and operational for a vibrant 5-star luxury private members health and fitness club in London’s West End. The club offers some unique work-out spaces and studio classes with world class gym equipment, all within a luxury setting.
The Operations Manager will oversee the front of house and cleaning teams, retail, building maintenance, operational compliance, health and safety and will generally support the General Manager to ensure that members always have a 5-star customer experience.
There are fantastic benefits working for this growing luxury fitness operator including a competitive basic salary depending on experience, bonus, and contributory pension. There will also be the opportunity to advance your career with more club openings planned.
Person Specification:- Immaculately presented, highly personable and professional with outstanding communication skills.
- 5-star/luxury Facility Operations experience, possibly as an Operations Manager, Head of Operations, Deputy Club Manager, Leisure Club Manager or Boutique Fitness General Manager.
- Experience instilling a culture of 5-star excellence with team members through coaching and development.
- Experience of delivering robust service, operational and health and safety procedures.
- Live within an easy commute of London’s West End to undertake a mixture of shifts.
- An advocate of living an active healthy lifestyle.
For more information, please click apply and we will be in touch promptly if you have the right level of experience.
Operations Manager- Luxury Health & Fitness Club in London employer: Leisure People Recruitment
Contact Detail:
Leisure People Recruitment Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Operations Manager- Luxury Health & Fitness Club in London
✨Tip Number 1
Network like a pro! Reach out to your connections in the health and fitness industry, especially those who might know about openings at luxury clubs. A friendly chat can sometimes lead to opportunities that aren’t even advertised.
✨Tip Number 2
Show off your personality! When you get an interview, let your passion for health and fitness shine through. Share your experiences and how they align with creating a 5-star customer experience – it’s all about making that personal connection.
✨Tip Number 3
Prepare for situational questions! Think about scenarios where you’ve had to manage teams or improve service standards. We want to hear how you’ve instilled a culture of excellence in your previous roles – be ready to share those stories!
✨Tip Number 4
Don’t forget to follow up! After your interview, drop a quick thank-you email to express your appreciation for the opportunity. It shows professionalism and keeps you fresh in their minds as they make their decision.
We think you need these skills to ace Operations Manager- Luxury Health & Fitness Club in London
Some tips for your application 🫡
Show Your Passion for Luxury Fitness: When writing your application, let us see your enthusiasm for the luxury health and fitness industry. Share any personal experiences or insights that highlight why you’re excited about this role and how you embody a 5-star service mindset.
Tailor Your CV to Shine: Make sure your CV is tailored specifically for this Operations Manager position. Highlight relevant experience in luxury facilities and operational management, and don’t forget to mention any achievements that demonstrate your ability to deliver exceptional customer experiences.
Craft a Compelling Cover Letter: Your cover letter is your chance to tell us your story! Use it to explain why you’re the perfect fit for our club. Be personable, professional, and make sure to connect your skills and experiences directly to the job description.
Apply Through Our Website: We encourage you to apply through our website for a smoother process. It helps us keep track of applications and ensures you get the best chance to showcase your talents. Plus, it’s super easy!
How to prepare for a job interview at Leisure People Recruitment
✨Know the Club Inside Out
Before your interview, make sure you research the luxury health and fitness club thoroughly. Understand their unique offerings, values, and what sets them apart in the industry. This will not only show your genuine interest but also help you tailor your answers to align with their ethos.
✨Showcase Your 5-Star Experience
Be ready to discuss your previous experience in luxury or high-end environments. Prepare specific examples of how you've instilled a culture of excellence among your team and delivered exceptional customer service. Use metrics or feedback to back up your claims!
✨Demonstrate Leadership Skills
As an Operations Manager, you'll need to lead various teams. Think of scenarios where you've successfully managed staff, resolved conflicts, or improved operational processes. Highlight your coaching and development strategies that have led to team success.
✨Prepare Questions That Matter
Interviews are a two-way street! Prepare insightful questions about the club's future plans, team dynamics, and how they measure success in member satisfaction. This shows you're not just interested in the role, but also in contributing to the club's growth.
