At a Glance
- Tasks: Lead hospitality operations and create a vibrant atmosphere for members and guests.
- Company: Join one of London’s top private members tennis and sports clubs.
- Benefits: Competitive salary, excellent benefits, and a dynamic work environment.
- Other info: Flexible shifts with opportunities to engage in exciting events.
- Why this job: Make a real impact on member experiences in a lively club setting.
- Qualifications: Experience in hospitality leadership and strong interpersonal skills required.
The predicted salary is between 35000 - 40000 € per year.
This is an exciting opportunity for a warm, organised and commercially aware hospitality professional to take a central role in the day-to-day life of one of London’s leading private members tennis and sports clubs. Reporting to the General Manager, the Hospitality and Member Engagement Manager will oversee the Club’s hospitality operation while helping to create a welcoming, vibrant and well-managed environment for members and guests.
The role combines hospitality leadership, food and beverage service oversight, member engagement, event coordination and committee liaison. The successful candidate will act as a visible host within the Club, building strong relationships, improving the member experience and supporting the Club’s ambition to become one of London’s premier private members tennis & sports clubs.
Key Responsibilities- Oversee the day-to-day operation of the Club bar, hospitality areas and member-facing service standards.
- Manage the relationship with the outsourced kitchen caterers to ensure members have an attractive menu, offering quality and value.
- Build strong relationships with members, acting as a welcoming host and encouraging greater use of Club facilities.
- Coordinate member events, social activities and tennis-related hospitality in partnership with internal teams and external providers.
- Lead, support and supervise hospitality/bar staff, including rota planning, training, service standards and duty management.
- Work closely with the General Manager, Social Committee, Finance Committee and Operations Committee on events, resourcing, budgets and service delivery.
- Ensure compliance with licensing, health and safety, hygiene, operational records and Club policies.
- Deputise for the General Manager in their absence.
- Friendly, professional and genuinely member-focused, with strong interpersonal skills.
- Leadership experience in hospitality, club, leisure, events or food and beverage operations.
- Confident building relationships with members, committees, staff, suppliers and external service providers.
- Well organised, hands-on and able to manage busy periods, particularly during peak Club activity.
- Commercially aware, with an understanding of staffing, stock control, budgets and service performance.
- Flexible to work a mixture of shifts including some evenings and weekends particularly if events are on.
- Ideally have an interest in racquets/sports.
For more information, please click apply and we will be in touch if you have the right level of experience.
Hospitality Manager - Tennis & Sports club in London employer: Leisure People Recruitment
Join our vibrant team at one of London’s premier private members tennis and sports clubs, where we prioritise a warm and engaging work culture. As a Hospitality Manager, you will benefit from competitive remuneration, excellent benefits, and opportunities for professional growth while playing a key role in enhancing member experiences. Our supportive environment encourages creativity and collaboration, making it an ideal place for passionate hospitality professionals to thrive.
StudySmarter Expert Advice🤫
We think this is how you could land Hospitality Manager - Tennis & Sports club in London
✨Tip Number 1
Network like a pro! Get out there and connect with people in the hospitality and sports industry. Attend events, join local clubs, or even hit up social media groups. The more people you know, the better your chances of landing that dream job!
✨Tip Number 2
Show off your personality! When you get the chance to meet potential employers or members, be yourself. Let your warmth and enthusiasm shine through. Remember, they’re looking for someone who can create a welcoming atmosphere, so make sure you embody that spirit!
✨Tip Number 3
Get involved in community events! Volunteering at local sports clubs or hospitality events can give you valuable experience and help you build relationships. Plus, it shows your commitment to the industry and your passion for member engagement.
✨Tip Number 4
Don’t forget to apply through our website! We’ve got loads of opportunities waiting for you. Make sure your application stands out by highlighting your leadership skills and experience in hospitality. We want to see how you can contribute to making our club one of London’s best!
We think you need these skills to ace Hospitality Manager - Tennis & Sports club in London
Some tips for your application 🫡
Show Your Personality:When writing your application, let your personality shine through! We want to see the real you, so don’t be afraid to express your passion for hospitality and member engagement. A warm and friendly tone can make a big difference.
Tailor Your Experience:Make sure to highlight your relevant experience in hospitality and leadership. We’re looking for someone who can manage busy environments and build strong relationships, so share specific examples that showcase your skills in these areas.
Be Clear and Concise:Keep your application clear and to the point. We appreciate well-structured applications that are easy to read. Use bullet points if necessary to break down your achievements and responsibilities in previous roles.
Apply Through Our Website:Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for this exciting opportunity. We can’t wait to hear from you!
How to prepare for a job interview at Leisure People Recruitment
✨Know the Club Inside Out
Before your interview, make sure you research the tennis and sports club thoroughly. Understand their values, member engagement strategies, and any recent events they've hosted. This will not only show your genuine interest but also help you tailor your answers to align with their goals.
✨Showcase Your Hospitality Skills
Prepare specific examples from your past experiences that highlight your leadership in hospitality. Discuss how you've successfully managed teams, improved service standards, or enhanced member experiences. Use metrics if possible to demonstrate your impact.
✨Engage with the Interviewers
During the interview, treat it like a conversation rather than a Q&A session. Ask insightful questions about the club's future plans, member engagement initiatives, and how they measure success. This shows you're not just interested in the role but also in contributing to the club's vision.
✨Demonstrate Your Flexibility
Since the role requires working various shifts, be prepared to discuss your availability and willingness to adapt. Share examples of how you've successfully managed busy periods in the past, especially during peak times, to reassure them of your capability to handle the demands of the job.
