At a Glance
- Tasks: Lead a vibrant football venue, ensuring top-notch customer experiences and managing daily operations.
- Company: Join a leading 5-a-side football brand with exciting new investments.
- Benefits: Earn up to £40k plus bonuses, enjoy 28 days holiday, and great pension perks.
- Other info: Dynamic role with opportunities for personal growth and team development.
- Why this job: Be at the forefront of grassroots football and make a real impact in your community.
- Qualifications: Passion for sports, strong leadership skills, and a knack for customer engagement.
The predicted salary is between 40000 - 48000 £ per year.
This is a great opportunity to work for a market leading 5 a-side football brand at their flagship venue in Tolworth, Surrey. This centre is one of the largest sites in the portfolio and is currently undergoing significant investments including the installation of a full size 3G pitch and the addition of 4 covered state of the art Padel courts. Tolworth is the first site in the group to get this type of investment and added sports offering.
You will be responsible for a turnover in excess of £1.5m across pitch bookings, private hire, functions, events and children's parties. This is a hands-on role where you will be regularly required to lead the team, engage with customers and ensure the facility is running to its optimum occupancy. You will be supported by a Deputy General Manager, an assistant manager, and a shift supervisor to cover the 7 days a week opening hours. You will also have a small team of full and part-time front-line staff as direct reports as well as multiple freelance referees and coaches.
To be successful you will need to be hands on, highly organised and enjoy working in a busy leisure destination. You will be responsible for:
- Being passionate about sports and especially grassroots football
- Delivering a great customer experience, meeting sales targets, managing day to day operations including the bar and uploading content to social media.
- Working across many different communities and age groups, sports development and football community partners as well as hosting countless kids' parties.
- Recruiting, supporting and developing your team, organising recruitment events and being responsible for the rota and optimum staffing levels.
You will need to be a confident communicator, have presence and an outgoing personality, and have a good all-round knowledge of IT and booking systems. As General Manager you will be working a combination of early and late shifts; these will typically be between 9am and 11pm and you will be required to work a minimum of 1 weekend in 3.
In addition to a basic salary up to £40k and with realistic £48k OTE, of which bonuses are paid out quarterly based on targets. Benefits include an enhanced pension scheme with the Company matching a 2% additional contribution, 28 days holiday plus your birthday off, enhanced maternity and paternity leave, access to employee assistance, multiple discounts, cycle to work and Wagestream.
General Manager in Kingston upon Thames employer: Leisure People Recruitment
Join a dynamic and passionate team at a leading football brand in Tolworth, Surrey, where you will have the opportunity to manage one of the largest venues in the portfolio, currently undergoing exciting developments. With a strong focus on employee growth, you will benefit from a supportive work culture that values your contributions, offers competitive salaries, and provides generous benefits including enhanced holiday, pension schemes, and opportunities for professional development. This is not just a job; it's a chance to make a meaningful impact in the community while enjoying a vibrant and engaging work environment.
Contact Details:
Leisure People Recruitment Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land General Manager in Kingston upon Thames
✨Tip Number 1
Get to know the company inside out! Research their values, recent projects, and community involvement. This will help you tailor your conversations and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Network like a pro! Attend local events or connect with current employees on LinkedIn. Building relationships can give you insider info and might even lead to a referral, which is always a bonus!
✨Tip Number 3
Prepare for the interview by practising common questions and scenarios related to managing a busy leisure venue. Think about how you'd handle customer complaints or motivate your team – they’ll want to see your hands-on approach!
✨Tip Number 4
Don’t forget to follow up after your interview! A quick thank-you email can leave a lasting impression and shows your enthusiasm for the role. Plus, it keeps you on their radar as they make their decision.
We think you need these skills to ace General Manager in Kingston upon Thames
Some tips for your application 🫡
Show Your Passion for Sports:When writing your application, let your love for sports, especially grassroots football, shine through. We want to see how your enthusiasm can translate into a great customer experience at our venue.
Be Specific About Your Experience:Highlight your relevant experience in managing teams and operations. We’re looking for someone who can handle a busy leisure destination, so share examples of how you've successfully led teams and met targets in the past.
Tailor Your Application:Make sure to customise your application to fit the role of General Manager. Use keywords from the job description and demonstrate how your skills align with what we’re looking for. This shows us you’ve done your homework!
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates about the process.
How to prepare for a job interview at Leisure People Recruitment
✨Know Your Football
Make sure you brush up on your knowledge of grassroots football and the brand's values. Being able to discuss recent developments in the sport or community initiatives will show your passion and commitment.
✨Showcase Your Leadership Skills
Prepare examples of how you've successfully led a team in a busy environment. Highlight your experience in managing staff, organising events, and ensuring customer satisfaction to demonstrate that you're the hands-on leader they need.
✨Engage with the Community
Think about how you can connect with various communities and age groups. Be ready to share ideas on how to enhance community engagement and promote events, as this role requires a strong focus on building relationships.
✨Be Ready for Operational Questions
Expect questions about day-to-day operations and how you would handle challenges. Prepare to discuss your organisational skills and how you would manage staffing levels and bookings effectively.
