At a Glance
- Tasks: Lead a vibrant entertainment centre, driving performance and creating memorable experiences.
- Company: Join a growing leader in family entertainment with ambitious expansion plans.
- Benefits: Enjoy a competitive salary, performance bonuses, discounts, and ongoing training.
- Other info: Flexible hours and opportunities for career growth in a dynamic setting.
- Why this job: Make a real impact in a fun environment while developing your leadership skills.
- Qualifications: Proven experience as a General Manager in leisure or hospitality.
The predicted salary is between 35100 - 42900 £ per year.
Are you a motivational General Manager looking for a highly autonomous role where you can make a real impact and shape the future of a business? Are you looking for an employer that will invest heavily in you, provide excellent opportunities for career development, and support you in reaching your full potential? Perhaps you're looking to join a financially stable business with ambitious and exciting growth plans? If so, this could be the opportunity you've been looking for.
Benefits
- Performance bonus of 15% of annual base salary, paid quarterly
- Access to an Electric Vehicle scheme
- 50% off food while working
- Optional pension plan
- Up to five additional days of annual leave with length of service
- Ongoing training and professional development
- Free games vouchers every month
- 30% discount on food and drink for you and up to five friends
- Access to a comprehensive Team Member Support Programme, including counselling, life coaching, computerised cognitive behavioural therapy and Mental Health First Aiders
- The opportunity to join a healthcare cash plan
- Financial long-service awards
- A £15 donation to our client's dedicated charity partner upon successful completion of your induction
- Enhanced maternity, paternity, adoption and shared parental leave benefits
The Role
As General Manager, you'll take full responsibility for running one of our client's busy entertainment centres, creating a safe, fun and vibrant environment for both your team and customers. This is a highly autonomous role where you'll have the freedom to make a genuine commercial impact. You'll be responsible for driving the financial and operational performance of your centre across four key revenue streams: bar, diner, amusements and bowling. You'll have full accountability for delivering against your budget and KPIs, maximising profitability and identifying opportunities to improve performance. Working in a fast-paced and dynamic environment, you'll lead, coach, motivate and inspire your team to deliver exceptional customer service, creating memorable experiences that keep customers coming back.
Requirements
- Proven experience as a hands-on General Manager, ideally within the leisure, hospitality or retail sector
- Experience managing a budget of at least £1m
- A strong focus on delivering consistently high operational standards
- A proven track record of increasing sales and improving the performance of a business unit
- A genuine passion for people, with demonstrable experience coaching, developing and progressing team members
- An empathetic and compassionate leadership style
- Resilience, flexibility and adaptability, with the ability to thrive in a fast-paced environment
- Willingness to work evenings, nights and weekends
The Company
Our client is an ambitious and established leader in experiential family entertainment, bringing families and friends together to enjoy affordable fun, entertainment and healthy competition. The business has grown significantly over recent years and now operates more than 75 centres across the UK, alongside 15 centres overseas, across a portfolio of well-established entertainment brands. With ambitious expansion plans and a focus on identifying profitable opportunities for growth, our client continues to invest in its estate, people, customer experience and technology. This is an exciting opportunity to join a financially stable, growing business where you'll have the autonomy to make a meaningful difference and play a key role in the continued success of the centre.
Apply today: Interviews available immediately.
General Manager Watford £60,000 OTE employer: Leisure People Recruitment
As a General Manager at our well-established golf course in Solihull, you will thrive in a dynamic and supportive work environment that prioritises employee growth and development. With competitive benefits including 33 days of annual leave, free golf and leisure memberships, and access to salary sacrifice schemes, we foster a culture of collaboration and excellence. Join us to lead a passionate team and make a meaningful impact on our community while enjoying the unique advantages of working in a vibrant leisure setting.
Contact Details:
Leisure People Recruitment Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land General Manager Watford £60,000 OTE
✨Get a Taste of the Scene
Try visiting local eateries and asking if they have any full-time positions available. Many hospitality jobs aren’t advertised online, so popping in for a chat can give you an edge and show your enthusiasm!
✨Network at Food Festivals
Food festivals and culinary events are buzzing with industry connections. Attend these to meet restaurateurs and other food service pros; you never know who might be looking for their next star employee!
✨Show Off Your Skills
Create a short video showcasing your cooking or customer service flair. Post it on social media or even send it directly to places you want to work at, like Leisure People Recruitment. It’s a fun way to stand out and demonstrate what you bring to the table!
✨Reach Out Directly to Leisure People Recruitment
Don't be shy about reaching out to Leisure People Recruitment directly through their website. Express your interest in available roles and attach your CV, showing your genuine eagerness to be part of their team. Personal touches can go a long way!
We think you need these skills to ace General Manager Watford £60,000 OTE
Some tips for your application 🫡
Show Off Your Service Experience:In the hospitality-food-service world, your experience is key! Make sure to highlight any previous roles you've had in restaurants, cafes, or catering. We want to see your customer service skills shine, so include specific examples where you went above and beyond for clients.
Certificates Matter:If you’ve got any relevant certifications, like food safety or bartender training, flaunt them! They can really set you apart from the crowd and show us your dedication to the industry. Just make sure to mention them clearly in your CV or cover letter!
Craft a Genuine Cover Letter:Take the time to write a personal cover letter that reflects your passion for hospitality. Share why you’re excited about Leisure People Recruitment and how your skills can contribute to our team's success. We're after that genuine connection!
Highlight Your Team Spirit:In full-time roles, teamwork is everything! Emphasise your ability to work collaboratively in busy environments. Mention any experiences where you’ve effectively collaborated with colleagues or managed conflicts — it's just as important as your technical skills!
How to prepare for a job interview at Leisure People Recruitment
✨Show Your People Skills
In hospitality, customer service is everything! Be ready to showcase examples of how you've engaged with customers positively. Maybe you turned a tough situation around or went that extra mile for a guest—let’s hear those stories!
✨Know Your Menu Inside Out
Expect some technical questions about food and drink, especially if you're applying for a kitchen or service role. Brush up on the menu items, including ingredients and any potential allergens. If you’ve got any favourite dishes or cocktails, have a little something prepared to discuss, too!
✨Demonstrate Your Team Spirit
Hospitality thrives on teamwork, so think of examples where you've worked well with others in a fast-paced environment. Be prepared to discuss what makes a great team member and how you contribute to a positive working vibe. They’re looking for that 'good fit!'
✨Get Ready for a Practical Test
In full-time food service roles, don’t be surprised if they want to see your skills in action. Whether it's serving a table or prepping a dish, be mentally prepared for a practical test during the interview. Practice makes perfect—a little dry run with friends could give you the edge!
