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- Tasks: Lead a vibrant team to deliver exceptional customer experiences in a busy leisure venue.
- Company: Join a successful food brand with a focus on growth and team development.
- Benefits: Earn up to £55K plus bonuses, enjoy 33 days holiday, and free parking.
- Other info: Immediate interviews available for passionate candidates ready to lead.
- Why this job: Make a real impact while developing your career in a dynamic environment.
- Qualifications: 3 years of managerial experience in customer-focused leisure or hospitality.
The predicted salary is between 55000 - 70000 £ per year.
We are looking to recruit a hands-on General Manager to run a well-established and very successful leisure venue in Norwich.
Responsibilities will include:
- Recruit, train, coach and induct the management team and large team of full and part-time front-line staff members.
- Lead the team to deliver the operational plan and ensure customers have a consistently excellent experience whilst visiting the Centre.
- Be process and systems orientated with a keen eye for delivering labour management, operational detail and health and safety compliance.
- Commercially astute to drive multiple revenue streams including admissions, food and beverage and exclusive hire.
- Execute local sales and marketing plans, including social media management.
- Work duty management shifts and a minimum of 1 weekend in 2.
Ideal backgrounds will be:
- ~3 years Managerial experience leading a customer focused high footfall leisure, hospitality or retail business.
- ~ A front of house approach to leading and coaching teams and delivering a great customer experience.
- ~ Have an analytical approach and a passion to be the very best.
In addition to a competitive basic salary of up to 55K dependent on experience, there is an annual performance related bonus of up to 30%, 33 days holiday per annum, pension scheme and free parking on site. There are also excellent opportunities to develop your career as the business continues to expand throughout the country.
Interviews are immediately available.
General Manager - Food Brand employer: Leisure People Recruitment
Contact Detail:
Leisure People Recruitment Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land General Manager - Food Brand
✨Tip Number 1
Network like a pro! Reach out to your connections in the leisure and hospitality industry. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for those interviews! Research the company and its culture, and think about how your experience aligns with their needs. Practise common interview questions so you can showcase your managerial skills confidently.
✨Tip Number 3
Show off your passion! When you get the chance to chat with potential employers, let them see your enthusiasm for delivering excellent customer experiences and leading teams. It’s all about making that personal connection.
✨Tip Number 4
Don’t forget to apply through our website! We’ve got loads of opportunities waiting for you, and applying directly can sometimes give you an edge over other candidates. Let’s get you that General Manager role!
We think you need these skills to ace General Manager - Food Brand
Some tips for your application 🫡
Show Your Passion: When writing your application, let your enthusiasm for the role shine through. We want to see that you’re genuinely excited about leading a team and creating amazing experiences for customers.
Tailor Your CV: Make sure your CV highlights relevant experience in leisure, hospitality, or retail. We’re looking for someone with a strong managerial background, so emphasise your leadership skills and any achievements that demonstrate your ability to drive success.
Be Specific: In your cover letter, be specific about how your past experiences align with the responsibilities of the General Manager role. We love details, so share examples of how you've successfully managed teams or improved customer satisfaction.
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for this exciting opportunity. We can’t wait to hear from you!
How to prepare for a job interview at Leisure People Recruitment
✨Know Your Venue Inside Out
Before the interview, make sure you research the leisure venue thoroughly. Understand its history, customer demographics, and what makes it successful. This will not only show your genuine interest but also help you discuss how you can contribute to its continued success.
✨Showcase Your Leadership Style
As a General Manager, your leadership skills are crucial. Be prepared to share specific examples of how you've successfully recruited, trained, and motivated teams in the past. Highlight your front-of-house approach and how it has positively impacted customer experiences.
✨Demonstrate Commercial Acumen
Be ready to discuss how you've driven revenue streams in previous roles. Bring examples of successful sales and marketing strategies you've implemented, especially in social media management. This will illustrate your ability to think commercially and enhance the venue's profitability.
✨Prepare for Operational Questions
Expect questions about operational processes, health and safety compliance, and labour management. Brush up on relevant regulations and be ready to explain how you ensure these standards are met while maintaining an excellent customer experience.