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- Tasks: Lead a vibrant leisure venue, ensuring top-notch customer experiences and team performance.
- Company: Established leisure venue in Norwich with a focus on growth and excellence.
- Benefits: Up to £55K salary, bonus potential, 33 days holiday, pension scheme, and free parking.
- Other info: Immediate interviews available; great opportunities for career development as we expand.
- Why this job: Join a dynamic team and shape memorable experiences while advancing your career.
- Qualifications: 3 years managerial experience in customer-focused environments and a passion for excellence.
The predicted salary is between 55000 - 70000 £ per year.
We are looking to recruit a hands-on General Manager to run a well-established and very successful leisure venue in Norwich.
Responsibilities will include:
- Recruit, train, coach and induct the management team and large team of full and part-time front-line staff members.
- Lead the team to deliver the operational plan and ensure customers have a consistently excellent experience whilst visiting the Centre.
- Be process and systems orientated with a keen eye for delivering labour management, operational detail and health and safety compliance.
- Commercially astute to drive multiple revenue streams including admissions, food and beverage and exclusive hire.
- Execute local sales and marketing plans, including social media management.
- Work duty management shifts and a minimum of 1 weekend in 2.
Ideal backgrounds will be:
- ~3 years Managerial experience leading a customer focused high footfall leisure, hospitality or retail business.
- ~ A front of house approach to leading and coaching teams and delivering a great customer experience.
- ~ Have an analytical approach and a passion to be the very best.
In addition to a competitive basic salary of up to 55K dependent on experience, there is an annual performance related bonus of up to 30%, 33 days holiday per annum, pension scheme and free parking on site. There are also excellent opportunities to develop your career as the business continues to expand throughout the country.
Interviews are immediately available.
General Manager (Food) employer: Leisure People Recruitment
Contact Detail:
Leisure People Recruitment Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land General Manager (Food)
✨Tip Number 1
Network like a pro! Reach out to your connections in the leisure and hospitality industry. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for those interviews! Research the company and its operations thoroughly. Be ready to discuss how your experience aligns with their needs, especially around team leadership and customer experience.
✨Tip Number 3
Showcase your passion! When you get the chance to meet potential employers, let your enthusiasm for the role shine through. Talk about your love for delivering excellent customer experiences and how you can drive revenue streams.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, we’re always looking for talented individuals who are ready to make an impact in the leisure sector.
We think you need these skills to ace General Manager (Food)
Some tips for your application 🫡
Show Your Passion: When writing your application, let your enthusiasm for the role shine through. We want to see that you’re genuinely excited about leading a team and creating amazing experiences for customers.
Tailor Your CV: Make sure your CV highlights relevant experience in leisure, hospitality, or retail. We’re looking for someone with a strong managerial background, so emphasise your leadership skills and any achievements that demonstrate your ability to drive results.
Be Specific: In your cover letter, be specific about how your past experiences align with the responsibilities listed in the job description. We love it when candidates can connect their skills directly to what we’re looking for!
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for this exciting opportunity. We can’t wait to hear from you!
How to prepare for a job interview at Leisure People Recruitment
✨Know Your Venue Inside Out
Before the interview, make sure you research the leisure venue thoroughly. Understand its history, customer demographics, and what makes it successful. This will not only show your genuine interest but also help you discuss how you can contribute to its continued success.
✨Showcase Your Leadership Style
As a General Manager, your leadership skills are crucial. Be prepared to share specific examples of how you've recruited, trained, and motivated teams in the past. Highlight your front-of-house approach and how it has positively impacted customer experiences.
✨Demonstrate Commercial Acumen
Be ready to discuss how you've driven revenue streams in previous roles. Whether it's through admissions, food and beverage sales, or exclusive hires, have concrete examples that showcase your ability to think commercially and implement effective strategies.
✨Prepare for Operational Questions
Expect questions about operational management, health and safety compliance, and labour management. Brush up on relevant regulations and be ready to explain how you ensure these standards are met while maintaining an excellent customer experience.