General Manager Norwich to 55K basic OTE 70K+
We are looking to recruit a hands-on General Manager to run a well-established and very successful leisure venue in Norwich. Responsibilities will include:
- Recruit, train, coach and induct the management team and large team of full and part-time front-line staff members.
- Lead the team to deliver the operational plan and ensure customers have a consistently excellent experience whilst visiting the Centre.
- Be process and systems orientated with a keen eye for delivering labour management, operational detail and health and safety compliance.
- Commercially astute to drive multiple revenue streams including admissions, food and beverage and exclusive hire.
- Execute local sales and marketing plans, including social media management.
- Work duty management shifts and a minimum of 1 weekend in 2.
Ideal backgrounds will be:
- 3 years Managerial experience leading a customer focused high footfall leisure, hospitality or retail business.
- A front of house approach to leading and coaching teams and delivering a great customer experience.
- Have an analytical approach and a passion to be the very best.
In addition to a competitive basic salary of up to 55K dependent on experience, there is an annual performance related bonus of up to 30% , 33 days holiday per annum, pension scheme and free parking on site. There are also excellent opportunities to develop your career as the business continues to expand throughout the country.
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