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- Tasks: Lead and innovate in the leisure, spa, and golf sectors at a prestigious 5-star resort.
- Company: Join a world-renowned resort with a focus on excellence and guest satisfaction.
- Benefits: Enjoy 35 days holiday, private healthcare, and ongoing professional development.
- Why this job: Shape the future of luxury leisure experiences and drive operational excellence.
- Qualifications: 3+ years in senior leadership with expertise in golf, health, or spa management.
- Other info: Flexible working hours and support for relocation available.
The predicted salary is between 64000 - 96000 £ per year.
We are looking for a Director of Leisure, Spa & Golf to help shape the future of one of the most prestigious 5-star resorts in the world. The resort offers three world class championship golf courses, four retail outlets, leading golf academy, two spas, two health & fitness clubs and a range of activities that generates a combined turnover of over £10m.
Main Accountabilities
- Develop and deliver the operational and commercial strategy across Golf, Spa, and Leisure divisions.
- Lead and oversee all Golf, Spa, Leisure Club, Retail, PGA Services, Membership, and Activity operations.
- Embed a guest-centric, five-star service culture across all departments.
- Lead, develop, and manage senior operational teams, including recruitment, performance, and succession planning.
- Manage budgets and financial performance, driving profitability through cost control, revenue, and yield management.
- Identify and implement initiatives to improve commercial performance and operational efficiency.
- Establish, maintain, and enforce SOPs, KPIs, and compliance with health, safety, and hygiene standards.
- Monitor performance and take corrective action where operational or financial targets are not met.
- Act as the operational lead for event delivery, supporting sales teams and resort-owned events.
- Drive continuous improvement and innovation through feedback, evaluation, and measured change.
Benefits
- 35 Days Holiday including bank holidays
- 8% company contributory pension
- Private Healthcare (Family Cover)
- Critical Illness Cover & Life Assurance
- Financial & Well-being Support
- Family Leisure Club Membership
- Free Parking
- Ongoing Professional Development & Learning Opportunities
- Discounts across the group
- Support with relocation
The ideal candidate
- At least 3-years senior strategic leadership experience in a similar Director/General Manager role with granular expertise in at least two of golf, health and fitness/leisure or spa.
- Experience of leading large multi-faceted teams, fostering a culture of 5-star standards and a drive for results.
- Experience of yield management, budgeting, revenue forecasting, capital expenditure, stock management and marketing plans.
- Experience in delivering large scale corporate, charity and ideally golf events.
- Experience of collaboration and relationships building with internal and external stakeholders.
- Ability to work flexibly, including evenings and weekends.
For more information, please click apply and we will be in touch promptly if you have the right level of experience.
Director of Leisure, Spa & Golf in Cardiff employer: Leisure People Recruitment
Contact Detail:
Leisure People Recruitment Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Director of Leisure, Spa & Golf in Cardiff
✨Tip Number 1
Network like a pro! Get out there and connect with people in the leisure, spa, and golf industries. Attend events, join relevant groups on social media, and don’t be shy to reach out for informational chats. You never know who might have the inside scoop on job openings!
✨Tip Number 2
Showcase your expertise! When you get the chance to meet potential employers or industry leaders, make sure to highlight your experience in leading teams and driving results. Share specific examples of how you've improved operational efficiency or enhanced guest experiences.
✨Tip Number 3
Prepare for interviews by researching the company thoroughly. Understand their values, recent developments, and what makes them stand out in the market. This will help you tailor your responses and show that you're genuinely interested in being part of their team.
✨Tip Number 4
Don’t forget to apply through our website! We’ve got loads of opportunities waiting for you, and applying directly can sometimes give you an edge. Plus, it’s super easy to keep track of your applications and updates!
We think you need these skills to ace Director of Leisure, Spa & Golf in Cardiff
Some tips for your application 🫡
Tailor Your CV: Make sure your CV reflects the specific skills and experiences that match the Director of Leisure, Spa & Golf role. Highlight your leadership experience in golf, spa, or leisure sectors to show us you’re the perfect fit!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to tell us why you’re passionate about this role and how your past experiences have prepared you for leading our prestigious resort. Keep it engaging and personal!
Showcase Your Achievements: When detailing your experience, focus on quantifiable achievements. Did you improve profitability or enhance guest satisfaction? Numbers speak volumes, so let us see the impact you've made in previous roles!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates from our team!
How to prepare for a job interview at Leisure People Recruitment
✨Know Your Numbers
As a Director of Leisure, Spa & Golf, you'll need to demonstrate your financial acumen. Brush up on key metrics like budgeting, revenue forecasting, and yield management. Be ready to discuss how you've driven profitability in previous roles.
✨Showcase Your Leadership Style
This role requires leading large teams, so be prepared to share specific examples of how you've developed and managed senior operational teams. Highlight your approach to fostering a five-star service culture and how you handle performance management.
✨Understand the Guest Experience
Since the position is all about embedding a guest-centric culture, think about how you've previously enhanced customer experiences. Prepare to discuss initiatives you've implemented that improved guest satisfaction and operational efficiency.
✨Be Ready for Scenario Questions
Expect questions that assess your problem-solving skills, especially regarding operational challenges or financial targets. Think of scenarios where you had to take corrective action and be ready to explain your thought process and outcomes.