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- Tasks: Lead and innovate in Spa, Leisure, and Golf operations at a prestigious 5-star resort.
- Company: Join a world-renowned resort with a focus on luxury and guest experience.
- Benefits: Enjoy 35 days holiday, private healthcare, and ongoing professional development.
- Why this job: Shape the future of leisure and wellness while driving excellence in service.
- Qualifications: 3+ years in senior leadership, with expertise in golf, health & fitness, or spa.
- Other info: Flexible working hours and opportunities for relocation support.
The predicted salary is between 78000 - 109200 £ per year.
We are looking for a Director of Spa, Leisure & Golf to help shape the future of one of the most prestigious 5-star resorts in the world. The resort offers three world class championship golf courses, four retail outlets, leading golf academy, two spas, two health & fitness clubs and a range of activities that generates a combined turnover of over £10m.
Main Accountabilities
- Develop and deliver the operational and commercial strategy across Golf, Spa, and Leisure divisions.
- Lead and oversee all Golf, Spa, Leisure Club, Retail, PGA Services, Membership, and Activity operations.
- Embed a guest-centric, five-star service culture across all departments.
- Lead, develop, and manage senior operational teams, including recruitment, performance, and succession planning.
- Manage budgets and financial performance, driving profitability through cost control, revenue, and yield management.
- Identify and implement initiatives to improve commercial performance and operational efficiency.
- Establish, maintain, and enforce SOPs, KPIs, and compliance with health, safety, and hygiene standards.
- Monitor performance and take corrective action where operational or financial targets are not met.
- Act as the operational lead for event delivery, supporting sales teams and resort-owned events.
- Drive continuous improvement and innovation through feedback, evaluation, and measured change.
Benefits
- 35 Days Holiday including bank holidays
- 8% company contributory pension
- Private Healthcare (Family Cover)
- Critical Illness Cover & Life Assurance
- Financial & Well-being Support
- Family Leisure Club Membership
- Free Parking
- Ongoing Professional Development & Learning Opportunities
- Discounts across the group
- Support with relocation
The ideal candidate
- At least 3-years senior strategic leadership experience in a similar Director/General Manager role with expertise in at least two of golf, health & fitness or spa.
- Experience of leading large multi-faceted teams, fostering a culture of 5-star standards and a drive for results.
- Experience of yield management, budgeting, revenue forecasting, capital expenditure, stock management and marketing plans.
- Ideally experience in delivering large scale corporate, charity and ideally golf/events.
- Experience of collaboration and relationships building with internal and external stakeholders.
- Ability to work flexibly, including evenings and weekends.
For more information, please click apply and we will be in touch promptly if you have the right level of experience.
Director of Spa, Leisure & Golf in Bristol employer: Leisure People Recruitment
Contact Detail:
Leisure People Recruitment Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Director of Spa, Leisure & Golf in Bristol
✨Network Like a Pro
Get out there and connect with people in the industry! Attend events, join relevant groups on social media, and don’t be shy about reaching out to potential colleagues or mentors. You never know who might have the inside scoop on job openings.
✨Show Off Your Skills
When you get the chance to meet hiring managers or team members, make sure to highlight your experience and achievements. Use specific examples that demonstrate your leadership in spa, leisure, or golf operations. We want to see how you can bring value to the team!
✨Be Ready for Interviews
Prepare for interviews by researching the company and understanding their values. Think about how your experience aligns with their goals, especially in delivering a five-star service culture. Practice common interview questions so you can confidently showcase your expertise.
✨Apply Through Our Website
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, we love seeing candidates who take the initiative to engage directly with us.
We think you need these skills to ace Director of Spa, Leisure & Golf in Bristol
Some tips for your application 🫡
Tailor Your CV: Make sure your CV reflects the skills and experience that match the job description. Highlight your leadership experience in golf, spa, or leisure, and don’t forget to showcase any relevant achievements!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to tell us why you’re the perfect fit for the Director of Spa, Leisure & Golf role. Share your vision for the position and how you can contribute to our five-star service culture.
Showcase Your Financial Acumen: Since managing budgets and driving profitability are key parts of the role, be sure to include examples of how you've successfully managed finances in previous positions. Numbers speak volumes!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates from our team!
How to prepare for a job interview at Leisure People Recruitment
✨Know Your Numbers
As a Director of Spa, Leisure & Golf, you'll need to demonstrate your financial acumen. Brush up on key metrics like budgeting, revenue forecasting, and yield management. Be ready to discuss how you've driven profitability in previous roles.
✨Showcase Your Leadership Style
This role requires leading large teams, so be prepared to share specific examples of how you've developed and managed senior operational teams. Highlight your approach to fostering a five-star service culture and how you handle performance management.
✨Understand the Guest Experience
Since the position is all about embedding a guest-centric culture, think about how you've previously improved guest satisfaction. Prepare to discuss initiatives you've implemented that enhanced the overall experience in spa, leisure, or golf settings.
✨Be Ready for Scenario Questions
Expect questions that assess your problem-solving skills. Prepare for scenarios related to operational challenges or financial targets not being met. Think through your past experiences and how you turned those situations around.
