At a Glance
- Tasks: Lead a team to deliver outstanding spa experiences and manage daily operations.
- Company: Join a premium spa known for wellness and exceptional customer service.
- Benefits: Enjoy flexible hours, free gym membership, and generous discounts on treatments.
- Other info: Supportive environment with clear opportunities for career progression.
- Why this job: Make a real impact in the health and wellness sector while developing your career.
- Qualifications: NVQ Level 2 & 3 in Beauty Therapy and strong leadership skills.
The predicted salary is between 30000 - 35000 £ per year.
Are you passionate about wellness and exceptional customer service? Do you thrive in leading a team to deliver outstanding guest experiences? If so, this is an exciting opportunity to join a premium spa environment as a Spa Manager.
Benefits:
- Complimentary breakfast or lunch
- Flexible working schedule
- 28 days annual leave, increasing with length of service
- Free gym membership
- Additional complimentary membership for a nominated person (after 2 years)
- Discounted spa treatments (30%)
- Discounted retail products (20%)
- Discounted food and beverages (50%)
- Ongoing career and personal development training
- Access to mental health, wellbeing, and employee assistance programmes
- Length of service recognition awards
- Staff awards and performance bonuses
- Discounts on entertainment and shopping
Key Responsibilities:
- Oversee the day-to-day operations of the spa, ensuring a high-quality and relaxing experience for all guests
- Lead, motivate, and manage a team of therapists and support staff
- Develop and implement strategies to drive revenue and enhance customer satisfaction
- Deliver a range of spa treatments when required, including massages, facials, manicures, and pedicures
- Maintain exceptional standards of cleanliness, safety, and customer care
- Manage stock, budgets, and staff scheduling to ensure efficient operations
- Foster a positive, collaborative working environment that supports team development and growth
About You:
- NVQ Level 2 & 3 in Beauty Therapy (or equivalent)
- Results-driven with a strong focus on KPIs
- Excellent interpersonal and customer service skills
- Strong written and verbal communication abilities
- Proven track record in delivering outstanding customer service
- Highly organised with the ability to manage multiple priorities
- Confident decision-maker with strong problem-solving skills
- Experience in team leadership and staff development
- Ability to build rapport, trust, and credibility with clients and colleagues
- Flexible approach to working hours, including weekends and holidays
Desirable:
- Knowledge of premium skincare products and treatments
The Opportunity:
Join a leading organisation within the health and wellness sector, offering a supportive environment and clear opportunities for career progression. As Spa Manager, you will play a key role in delivering exceptional guest experiences while developing and inspiring your team. Ready to take the next step in your career? Apply today.
Spa Manager Banbury employer: Leisure People Recruitment
Join a leading organisation in the health and wellness sector as a Spa Manager in Banbury, where you will enjoy a supportive work culture that prioritises employee wellbeing and development. With benefits such as flexible working hours, generous annual leave, and ongoing training opportunities, this role offers a fulfilling career path in a premium spa environment dedicated to exceptional customer service and team collaboration.
Contact Details:
Leisure People Recruitment Recruitment Team
