At a Glance
- Tasks: Deliver exceptional spa treatments and create memorable experiences for guests.
- Company: Join a prestigious 5-star country house hotel in beautiful Berkshire.
- Benefits: Earn up to £35,000 OTE with meals and uniform provided.
- Other info: Immediate interviews available; flexible shifts to suit guest needs.
- Why this job: Be part of a passionate team that values creativity and individuality.
- Qualifications: Must be a qualified therapist with strong customer service skills.
The predicted salary is between 40000 - 45000 £ per year.
- Spa Therapist Berkshire up to £29,000 basic and £35,000+ OTE
- Luxurious country House Hotel & Spa
Our client is one of England's most iconic 5-star country house hotels, set in 240 acres of picturesque parkland on the borders of Windsor Great Park, blending the warmth and comfort of a traditional country house hotel with an eccentric spirit.
They work with some of the most talented and unique individuals in the business, who always ensure the extraordinary guest experience of this exclusive collection of hotels.
As an employee, you are expected to provide our guests with a bespoke and memorable experience measured to the highest standards of quality and service delivery.
Additionally the execution of your position will be in accordance to our company policies, standards and procedures.
- Our company values are the fundamental spirit on how we reach our goals:
- Passion
- We love what we do. We are determined to deliver our best, every day.
- Personality
- We are each unique and extraordinary. We encourage personalities to shine.
- Respect
- We respect and celebrate our differences. They add new brilliance to our culture.
- Working together
- With shared vision, trust and network of support we become unstoppable.
- Creativity
- We approach each day with creative curiosity to add new delights to our guests' experience on every level.
THE ROLE
- Provide a consistently excellent and professional treatment service to guests, operating to our CORE and Forbes Standards, following procedures and protocols specified.
- Provide all guests with Home Care advice with a focus on product recommendation
REQUIREMENTS
- To have impeccable personal presentation at all times, highly groomed, polished appearance. Uniform, accessories, hair, make up (compulsory) in line with Spa standards.
- Carry out all treatments (after training as appropriate) on the Spa treatment menu adhering to procedures and standards specified.
Please note that at least 50% of the Spa's business is massage of various kinds including Deep Tissue Massage.
- Greet all guests by name, carry out consultation, discuss medical issues and guest priorities and expectations of the treatment.
- Respect guest's privacy and confidentiality at all times.
- Give after treatment advice and make appropriate product recommendations to all treatment guests thereby generating retail revenue.
- Prepare treatment room in accordance with standards prior to every treatment and clean and tidy up after each treatment.
- Clean, tidy and ensure perfect presentation of treatment rooms, manicure/pedicure suite and preparation room. Perform cleaning duties as when required.
- Be fully conversant with the departmental standards and ensure that these are adhered to for every guest.
- Ensure use of professional products is appropriate for the treatment and not excessive in order to safeguard the cost of treatments target.
- Assist with stock taking when required.
- Attend treatment and product training courses as required.
- Participate in team meetings.
- Liaise closely with Receptionists regarding appointment schedules and changes to schedules.
- Take direction and instruction from Managers and Spa Receptionists to accommodate the needs of guests and to ensure the smooth running of the department.
- Communicate effectively with Spa Receptionists to ensure a seamless service is provided to guests and a professional image is maintained.
- Be flexible, expect changes to work schedules and adjustments to shifts to suit the needs of the guests.
Be conversant with hotel policies regarding health and safety, fire and security.
- Assist with receptionist and spa attendant duties when required.
QUALIFICATIONS & DESIRABLES
- Fully qualified Therapist, preferably ITEC, CIDESCO, CIBTAC or equivalent
- Minimum NVQ Level 3
- Ideally a qualification in deep tissue massage
- Previous experience in a five star spa environment
- Attention to detail
- Excellent presentation standards
- Strong customer service skills
BENEFITS
- Up to £29,000 basic salary
- Plus commission and gratuities
- Up to £4,000 a year service charge
- Realistic OTE of up to £35,000
- Meals on duty
- Uniform provided
- Interviews available immediately
Spa Therapist Berkshire £35,000 OTE in Ascot employer: Leisure People Recruitment
As a leading player in the golf activity and event venue sector, we pride ourselves on fostering a dynamic work culture that encourages innovation and collaboration. Our employees benefit from competitive salaries, comprehensive training programmes, and ample opportunities for career advancement, all while working in a vibrant location that promotes both professional and personal growth. Join us to be part of a team that values your contributions and supports your journey towards success.
Contact Details:
Leisure People Recruitment Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Spa Therapist Berkshire £35,000 OTE in Ascot
✨Get a Taste of the Scene
Try visiting local eateries and asking if they have any full-time positions available. Many hospitality jobs aren’t advertised online, so popping in for a chat can give you an edge and show your enthusiasm!
✨Network at Food Festivals
Food festivals and culinary events are buzzing with industry connections. Attend these to meet restaurateurs and other food service pros; you never know who might be looking for their next star employee!
✨Show Off Your Skills
Create a short video showcasing your cooking or customer service flair. Post it on social media or even send it directly to places you want to work at, like Leisure People Recruitment. It’s a fun way to stand out and demonstrate what you bring to the table!
✨Reach Out Directly to Leisure People Recruitment
Don't be shy about reaching out to Leisure People Recruitment directly through their website. Express your interest in available roles and attach your CV, showing your genuine eagerness to be part of their team. Personal touches can go a long way!
We think you need these skills to ace Spa Therapist Berkshire £35,000 OTE in Ascot
Some tips for your application 🫡
Show Off Your Service Experience:In the hospitality-food-service world, your experience is key! Make sure to highlight any previous roles you've had in restaurants, cafes, or catering. We want to see your customer service skills shine, so include specific examples where you went above and beyond for clients.
Certificates Matter:If you’ve got any relevant certifications, like food safety or bartender training, flaunt them! They can really set you apart from the crowd and show us your dedication to the industry. Just make sure to mention them clearly in your CV or cover letter!
Craft a Genuine Cover Letter:Take the time to write a personal cover letter that reflects your passion for hospitality. Share why you’re excited about Leisure People Recruitment and how your skills can contribute to our team's success. We're after that genuine connection!
Highlight Your Team Spirit:In full-time roles, teamwork is everything! Emphasise your ability to work collaboratively in busy environments. Mention any experiences where you’ve effectively collaborated with colleagues or managed conflicts — it's just as important as your technical skills!
How to prepare for a job interview at Leisure People Recruitment
✨Show Your People Skills
In hospitality, customer service is everything! Be ready to showcase examples of how you've engaged with customers positively. Maybe you turned a tough situation around or went that extra mile for a guest—let’s hear those stories!
✨Know Your Menu Inside Out
Expect some technical questions about food and drink, especially if you're applying for a kitchen or service role. Brush up on the menu items, including ingredients and any potential allergens. If you’ve got any favourite dishes or cocktails, have a little something prepared to discuss, too!
✨Demonstrate Your Team Spirit
Hospitality thrives on teamwork, so think of examples where you've worked well with others in a fast-paced environment. Be prepared to discuss what makes a great team member and how you contribute to a positive working vibe. They’re looking for that 'good fit!'
✨Get Ready for a Practical Test
In full-time food service roles, don’t be surprised if they want to see your skills in action. Whether it's serving a table or prepping a dish, be mentally prepared for a practical test during the interview. Practice makes perfect—a little dry run with friends could give you the edge!
