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- Tasks: Assist in managing the centre, ensuring safety and cleanliness while mentoring staff.
- Company: Join Places for People Group, a social enterprise dedicated to building thriving communities.
- Benefits: Enjoy flexible working, health memberships, discounts, and a comprehensive benefits package.
- Why this job: Be part of a supportive team making a real impact on community health and wellbeing.
- Qualifications: Excellent communication skills; NPLQ preferred but not essential.
- Other info: Opportunities for personal development and a chance to make a difference.
We are Places for People Group, we're a social enterprise that believes it's people that make a community. That's why we build homes and deliver services for everyone in the community to thrive. At Places Leisure we are changing lives by creating active places and healthy people for communities to thrive, and we want to be the UK's leading health and wellbeing enabler.
We aren’t your typical company. We apply the same philosophy to our People as we do to our communities, ensuring our team is appreciated and supported. At Places for People, you’re more than just a number - you’re part of our cause.
More about your role: We are looking for a Trainee Duty Manager (Senior Recreational Assistant), who is looking to gain experience and take on some Duty Manager duties. You will help ensure the safe and efficient running of your centre. You will maintain a high profile with our customers and operational staff. You will act as a mentor and role model and support the training and development of staff.
More about you: You will have excellent communication and social skills as you’ll often be the first point of contact for customers. You will have real attention to detail to ensure the safety of our customers as well as the cleanliness of our centre and pool environment. You will be responsible for ensuring our cleaning schedule is adhered to and the preparation of areas and equipment as appropriate, so you’ll need to be hard working and have a conscientious attitude underpinned by your skills in initiative application.
Ideally, you’ll have your National Pool Lifeguard Qualification (NPLQ) with up to date NPLQ training records. Holding the National Pool Plant qualification would also be great but it is not essential.
Benefits: We are a large, diverse and ambitious business, which will give you all the challenge you could wish for. We know that there’s always more we can do to make you smile, that’s why we offer a comprehensive benefits package with each role, yours will include:
- We align with the Real Living Wage foundation
- Full Health & Fitness membership for you, a nominated adult and up to 4 juniors
- Flexible working (including part time working, shift work and more)
- An opportunity to purchase additional annual leave
- Lots of opportunity to access ongoing personal learning and development
- Access to our Company Pension scheme
- Cashback plan for healthcare costs - up to £500 saving per year
- Discounts of up to 50% on activities, centre shop and cafes
- Extra perks including huge discounts and offers from shops, cinemas and much more.
Contact Detail:
Leisure (Operations) Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Trainee Duty Manager
✨Tip Number 1
Familiarise yourself with the core values and mission of Places for People Group. Understanding their commitment to community and wellbeing will help you align your responses during interviews, showcasing how your personal values resonate with theirs.
✨Tip Number 2
Gain practical experience in a recreational or leisure environment, even if it's voluntary. This hands-on experience will not only enhance your CV but also give you real-life examples to discuss during your interview, demonstrating your commitment to the role.
✨Tip Number 3
Network with current employees or professionals in the leisure industry. Engaging with them can provide insights into the company culture and expectations, which can be invaluable when preparing for your interview.
✨Tip Number 4
Prepare to discuss your communication and leadership skills, as these are crucial for the Trainee Duty Manager role. Think of specific instances where you've successfully led a team or resolved conflicts, as these examples will highlight your suitability for the position.
We think you need these skills to ace Trainee Duty Manager
Some tips for your application 🫡
Understand the Role: Read the job description thoroughly to understand the responsibilities and requirements of the Trainee Duty Manager position. Tailor your application to highlight how your skills and experiences align with what Places for People Group is looking for.
Highlight Relevant Skills: Emphasise your communication and social skills in your CV and cover letter. Provide examples of how you've successfully interacted with customers or worked in a team, as these are crucial for the role.
Show Your Initiative: Demonstrate your conscientious attitude and attention to detail by providing specific examples from your past experiences. Mention any relevant qualifications, such as the National Pool Lifeguard Qualification, and how they prepare you for this role.
Craft a Strong Cover Letter: Write a compelling cover letter that not only outlines your qualifications but also expresses your passion for community engagement and health and wellbeing. Make sure to convey why you want to work for Places for People Group specifically.
How to prepare for a job interview at Leisure (Operations)
✨Show Your Passion for Community
Places for People Group values community engagement, so make sure to express your enthusiasm for creating active places and healthy people. Share any relevant experiences where you've contributed to community initiatives or supported others.
✨Demonstrate Strong Communication Skills
As a Trainee Duty Manager, you'll be the first point of contact for customers. Prepare to showcase your excellent communication skills by providing examples of how you've effectively interacted with customers or resolved conflicts in previous roles.
✨Highlight Attention to Detail
Safety and cleanliness are crucial in this role. Be ready to discuss how you ensure high standards in your work environment. You could mention specific instances where your attention to detail made a difference in maintaining safety or cleanliness.
✨Prepare for Scenario-Based Questions
Expect questions that assess your problem-solving abilities and initiative. Think of scenarios related to managing a recreational facility, such as handling emergencies or mentoring staff, and prepare your responses to demonstrate your capability.
