CIH International Housing Group is seeking an experienced Complaints Team Manager for our Northwich office. This full-time, office-based role runs 8am–6pm and leads the day-to-day complaints service with a focus on customer outcomes and continuous improvement.
You will develop a clear complaints strategy, oversee complex investigations, and collaborate with property management, finance, repairs, legal and supplier teams to drive sustainable improvements.
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Senior Complaints Leader - Strategy & Customer Outcomes in Northwich employer: Leisure (Operations)
RMG is an excellent employer that values its employees by offering a supportive work culture and opportunities for professional growth, particularly in the dynamic field of service charge accounting. With a hybrid working model based in Hoddesdon, employees benefit from a flexible environment that promotes work-life balance while engaging with a diverse portfolio of large developments. The company encourages continuous learning and development, making it an ideal place for those looking to advance their accounting qualifications and career.
