At a Glance
- Tasks: Create a welcoming café experience by preparing and serving drinks and food.
- Company: Join Places Leisure, a leading social enterprise focused on community wellbeing.
- Benefits: Enjoy competitive pay, wellness support, and career development opportunities.
- Other info: Dynamic work environment with a strong focus on inclusion and wellbeing.
- Why this job: Be part of a caring community that values your contributions and growth.
- Qualifications: Experience in customer service or as a Barista is preferred.
The predicted salary is between 31500 - 38500 £ per year.
Places Leisure is part of the Places for People Group, we're changing lives by creating active places and healthier people for communities to thrive. As one of the UK's leading Social Enterprises, Places for People believes it's people who make a community, which is why we build homes, deliver services and create opportunities that help communities flourish. At Places for People, we hire People, not numbers. We're looking for individuals who share our values, do the right thing, support their communities and are motivated to grow. We apply the same philosophy to our colleagues as we do to our communities, ensuring everyone feels valued, supported and empowered to succeed. Here, you're more than just a colleague, you're part of our cause. Join a community that cares about you.
More about your role
As a Barista (contractually known as Catering Assistant), you'll be part of the Costa team within our leisure centre, creating a welcoming and enjoyable experience for every customer. You'll prepare and serve a range of hot and cold drinks, food and refreshments, while providing friendly and efficient service. You'll take customer orders, handle payments, keep the café clean and well presented and ensure high standards of food hygiene and safety are maintained throughout your shift. You'll work closely with colleagues across the centre to provide a great customer experience in a busy leisure environment.
Essential Criteria
- Previous experience as a Barista or experience working in a fast paced customer-facing environment.
Preferred
- First Aid at Work qualification.
More about you
You're friendly, approachable and passionate about providing great customer service. You enjoy working in a busy environment and take pride in preparing quality drinks and refreshments while keeping your workspace clean, organised and welcoming. You'll be comfortable speaking with a wide range of customers, working as part of a team and maintaining high standards even during busy periods. You're reliable, proactive and happy to get stuck in to help create a great experience for everyone visiting the leisure centre.
Benefits (will vary for casual roles)
We are a large diverse and ambitious business, which will give you all the challenge you could wish for. We know that there's always more we can do to make you smile, that's why we offer a comprehensive benefits package with each role, yours will include:
- We pay the Real Living Wage as a minimum
- Pension with matched contributions up to 7%
- Bonus scheme for colleagues at 2%
- Option to buy or sell annual leave days
- Healthcare cashback plan for everyday medical costs, with private GP and health support services available
- Comprehensive wellbeing support including counselling, flu jabs, our Employee Assistance Programme (EAP) and access to our Wellbeing Hub, supporting your mental, physical and financial wellbeing
- Access to Our Place Rewards, offering discounts and savings on groceries, travel, shopping, home products and other lifestyle purchases
- Ongoing training, professional qualifications, internal development programmes and career progression opportunities
- Recognition programmes including Star Awards and Colleague Awards, celebrating achievements and recognising great work
- Strong focus on inclusion, wellbeing and colleague engagement
- Free membership to Places Gyms
- Life Assurance to provide financial security for your loved ones, alongside access to will writing services to help you plan for the future with confidence
Barista (Costa) employer: Leisure (Operations)
RMG is an excellent employer that values its employees by offering a supportive work culture and opportunities for professional growth, particularly in the dynamic field of service charge accounting. With a hybrid working model based in Hoddesdon, employees benefit from a flexible environment that promotes work-life balance while engaging with a diverse portfolio of large developments. The company encourages continuous learning and development, making it an ideal place for those looking to advance their accounting qualifications and career.
StudySmarter Expert Advice🤫
We think this is how you could land Barista (Costa)
✨Get a Taste of the Scene
Try visiting local eateries and asking if they have any full-time positions available. Many hospitality jobs aren’t advertised online, so popping in for a chat can give you an edge and show your enthusiasm!
✨Network at Food Festivals
Food festivals and culinary events are buzzing with industry connections. Attend these to meet restaurateurs and other food service pros; you never know who might be looking for their next star employee!
✨Show Off Your Skills
Create a short video showcasing your cooking or customer service flair. Post it on social media or even send it directly to places you want to work at, like Leisure (Operations). It’s a fun way to stand out and demonstrate what you bring to the table!
✨Reach Out Directly to Leisure (Operations)
Don't be shy about reaching out to Leisure (Operations) directly through their website. Express your interest in available roles and attach your CV, showing your genuine eagerness to be part of their team. Personal touches can go a long way!
We think you need these skills to ace Barista (Costa)
Some tips for your application 🫡
Show Off Your Service Experience:In the hospitality-food-service world, your experience is key! Make sure to highlight any previous roles you've had in restaurants, cafes, or catering. We want to see your customer service skills shine, so include specific examples where you went above and beyond for clients.
Certificates Matter:If you’ve got any relevant certifications, like food safety or bartender training, flaunt them! They can really set you apart from the crowd and show us your dedication to the industry. Just make sure to mention them clearly in your CV or cover letter!
Craft a Genuine Cover Letter:Take the time to write a personal cover letter that reflects your passion for hospitality. Share why you’re excited about Leisure (Operations) and how your skills can contribute to our team's success. We're after that genuine connection!
Highlight Your Team Spirit:In full-time roles, teamwork is everything! Emphasise your ability to work collaboratively in busy environments. Mention any experiences where you’ve effectively collaborated with colleagues or managed conflicts — it's just as important as your technical skills!
How to prepare for a job interview at Leisure (Operations)
✨Show Your People Skills
In hospitality, customer service is everything! Be ready to showcase examples of how you've engaged with customers positively. Maybe you turned a tough situation around or went that extra mile for a guest—let’s hear those stories!
✨Know Your Menu Inside Out
Expect some technical questions about food and drink, especially if you're applying for a kitchen or service role. Brush up on the menu items, including ingredients and any potential allergens. If you’ve got any favourite dishes or cocktails, have a little something prepared to discuss, too!
✨Demonstrate Your Team Spirit
Hospitality thrives on teamwork, so think of examples where you've worked well with others in a fast-paced environment. Be prepared to discuss what makes a great team member and how you contribute to a positive working vibe. They’re looking for that 'good fit!'
✨Get Ready for a Practical Test
In full-time food service roles, don’t be surprised if they want to see your skills in action. Whether it's serving a table or prepping a dish, be mentally prepared for a practical test during the interview. Practice makes perfect—a little dry run with friends could give you the edge!
