At a Glance
- Tasks: Lead a passionate team, provide top-notch customer service, and manage store operations.
- Company: Family-run cycle retailer with a stellar reputation and a love for cycling.
- Benefits: Competitive pay, 28 days holiday, staff discounts, and gym membership perks.
- Other info: Flexible hours with opportunities for growth and involvement in the local cycling scene.
- Why this job: Join a vibrant community and develop your retail leadership skills in a fun environment.
- Qualifications: Experience in retail or cycling is a plus; strong communication and teamwork skills are essential.
The predicted salary is between 25000 - 32000 € per year.
Family-run cycle retailer with stores nationwide and a massive e-commerce operation, 5* rated customer service on Trustpilot. We pride ourselves on being the nation's favourite one-stop shop for mountain, road, and e-bikes, stocking the world's leading brands for clothing and equipment, plus a qualified workshop repairs service.
We are seeking a Store Manager/Supervisor to join our team in Southampton. To provide exceptional customer service and promote Leisure Lakes Bikes. Applicants will want to get involved with the local cycling community and embrace their role within the family of bike shops that make up Leisure Lakes Bikes. This is a great opportunity to develop retail leadership skills and experience.
You will be required to work on the busy shop floor answering customers' questions and undertake general shop duties as well as managerial responsibilities. These include operating our workshop diary, EPOS till system, stock taking and speaking with manufacturers/suppliers. We aim to treat everyone we come into contact with, with respect and dignity. You will be expected to operate in a professional and courteous manner when dealing with all customers, colleagues and suppliers.
Requirements:
- Previous experience within a bicycle shop is desirable, albeit not a requirement.
- Good knowledge of bikes and e-bikes.
- General IT competency is necessary as you will be required to work as part of a team and share the diary/workload with your colleagues using a computer program and database.
- Management or team leader experience preferred.
- Strong communication skills and the ability to work well within a team environment.
We are offering competitive pay rates (salary will be dependent on experience). Your schedule will be 40 hours over five days and these days will include regular evenings, weekends and bank holidays. Employees are entitled to 28 days paid holiday a year plus extra holidays for long service. There are also amazing staff discounts and the option to join our Staff Cycle to Work scheme. Discounted gym membership is also available.
If you feel you have the experience necessary and have a desire to work with the best brands and products available to our industry please apply for the position.
Store Manager - Southampton employer: Leisure Lakes Bikes
Leisure Lakes Bikes is an exceptional employer, offering a vibrant work culture that values community engagement and personal growth. As a family-run cycle retailer in Southampton, we provide our employees with competitive pay, generous holiday allowances, and unique benefits such as staff discounts and a Cycle to Work scheme, all while fostering a supportive environment for developing retail leadership skills.
StudySmarter Expert Advice🤫
We think this is how you could land Store Manager - Southampton
✨Tip Number 1
Get to know the company inside out! Research Leisure Lakes Bikes, their values, and what makes them tick. This way, when you chat with them, you can show off your knowledge and passion for cycling, which will definitely impress.
✨Tip Number 2
Network like a pro! Connect with local cycling communities and attend events. This not only helps you get your name out there but also shows that you're genuinely interested in the cycling scene, which is a big plus for the role.
✨Tip Number 3
Practice your pitch! Be ready to talk about your experience and how it relates to the Store Manager role. Highlight your leadership skills and any relevant bike knowledge to make a strong impression during interviews.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you’re serious about joining the Leisure Lakes Bikes family!
We think you need these skills to ace Store Manager - Southampton
Some tips for your application 🫡
Show Your Passion for Cycling:When writing your application, let us know how much you love cycling! Share any personal experiences or community involvement that highlight your enthusiasm for bikes. This will help us see how you fit into our family of bike shops.
Tailor Your CV and Cover Letter:Make sure to customise your CV and cover letter for the Store Manager role. Highlight relevant experience, especially in retail or management, and mention any specific skills that align with what we're looking for. We want to see how you can contribute to our team!
Be Professional Yet Approachable:While we appreciate a friendly tone, remember to keep it professional. Use clear language and check for typos or errors. We want to see your personality shine through, but professionalism is key when applying for a managerial position.
Apply Through Our Website:Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it shows you’re keen on joining our team at Leisure Lakes Bikes!
How to prepare for a job interview at Leisure Lakes Bikes
✨Know Your Bikes
Make sure you brush up on your knowledge of bikes and e-bikes before the interview. Familiarise yourself with the leading brands and their features, as well as any recent trends in the cycling community. This will show your passion for the industry and help you connect with the interviewers.
✨Show Your Customer Service Skills
Since exceptional customer service is key for this role, prepare examples from your past experiences where you went above and beyond for a customer. Think about how you can demonstrate your ability to handle queries and resolve issues effectively, as this will resonate well with the family-run ethos of the company.
✨Embrace Teamwork
Highlight your experience working in a team environment. Be ready to discuss how you’ve collaborated with colleagues in previous roles, especially in a retail setting. This will show that you understand the importance of teamwork in managing the shop floor and sharing responsibilities.
✨Ask Insightful Questions
Prepare some thoughtful questions to ask at the end of your interview. Inquire about the local cycling community initiatives or how the store engages with customers. This not only shows your interest in the role but also your eagerness to be part of the Leisure Lakes Bikes family.
