At a Glance
- Tasks: Lead a passionate team and provide top-notch customer service in a vibrant bike shop.
- Company: Family-run cycle retailer with a stellar reputation and a strong e-commerce presence.
- Benefits: Competitive pay, 28 days holiday, staff discounts, and gym membership perks.
- Other info: Dynamic work environment with opportunities for growth and involvement in the local cycling scene.
- Why this job: Join a community-focused team and develop your retail leadership skills while loving bikes.
- Qualifications: Experience in retail or cycling is a plus; strong communication and teamwork skills are essential.
The predicted salary is between 25000 - 32000 € per year.
Family-run cycle retailer with stores nationwide and a massive e-commerce operation, 5* rated customer service on Trustpilot. We pride ourselves on being the nation's favourite one-stop shop for mountain, road, e-bikes, stocking the world's leading brands for clothing and equipment, plus a qualified workshop repairs service.
We are seeking a Store Manager/Supervisor to join our team in Southampton. To provide exceptional customer service and promote Leisure Lakes Bikes. Applicants will want to get involved with the local cycling community and embrace their role within the family of bike shops that make up Leisure Lakes Bikes. This is a great opportunity to develop retail leadership skills and experience.
You will be required to work on the busy shop floor answering customers' questions and undertake general shop duties as well as managerial responsibilities. These include operating our workshop diary, EPOS till system, stock taking and speaking with manufacturers/suppliers. We aim to treat everyone we come into contact with, with respect and dignity. You will be expected to operate in a professional and courteous manner when dealing with all customers, colleagues and suppliers.
Requirements:
- Previous experience within a bicycle shop is desirable, albeit not a requirement.
- Good knowledge of bikes and e-bikes.
- General IT competency is necessary as you will be required to work as part of a team and share the diary/workload with your colleagues using a computer program and database.
- Management or team leader experience preferred.
- Strong communication skills and the ability to work well within a team environment.
We are offering competitive pay rates (salary will be dependent on experience). Your schedule will be 40 hours over five days and these days will include regular evenings, weekends and bank holidays. Employees are entitled to 28 days paid holiday a year plus extra holidays for long service. There are also amazing staff discounts and the option to join our Staff Cycle to Work scheme. Discounted gym membership is also available.
If you feel you have the experience necessary and have a desire to work with the best brands and products available to our industry please apply for the position.
Store Manager in Southampton employer: Leisure Lakes Bikes
Leisure Lakes Bikes is an exceptional employer that fosters a supportive and engaging work culture, perfect for those passionate about cycling. Located in Southampton, our family-run business not only offers competitive pay and generous holiday allowances but also encourages personal growth through leadership opportunities and community involvement. With additional perks like staff discounts and a Cycle to Work scheme, we ensure our team feels valued and motivated while contributing to the nation's favourite bike shop.
StudySmarter Expert Advice🤫
We think this is how you could land Store Manager in Southampton
✨Tip Number 1
Get to know the company inside out! Research Leisure Lakes Bikes, their values, and what makes them tick. This way, when you walk into that interview, you can show off your passion for cycling and how you fit into their family.
✨Tip Number 2
Network like a pro! Connect with current employees or local cycling enthusiasts. They might have insider tips on what the company is looking for or even put in a good word for you. Plus, it shows you’re genuinely interested in being part of the community.
✨Tip Number 3
Prepare for situational questions! Think about how you’d handle customer service scenarios or team challenges. Practising these will help you demonstrate your leadership skills and ability to work well under pressure during the interview.
✨Tip Number 4
Don’t forget to follow up! After your interview, shoot a quick thank-you email to express your appreciation for the opportunity. It’s a nice touch that keeps you fresh in their minds and shows your enthusiasm for the role.
We think you need these skills to ace Store Manager in Southampton
Some tips for your application 🫡
Show Your Passion for Cycling:When writing your application, let your love for cycling shine through! Share any personal experiences or stories that highlight your connection to the cycling community. We want to see how you can bring that passion to our team.
Tailor Your CV and Cover Letter:Make sure to customise your CV and cover letter for this role. Highlight relevant experience, especially if you've worked in retail or have knowledge of bikes and e-bikes. We appreciate when applicants take the time to align their skills with what we’re looking for.
Be Professional Yet Approachable:While we love a friendly vibe, it’s important to maintain professionalism in your written application. Use clear language and check for typos. We want to see that you can communicate effectively, just like you would with our customers.
Apply Through Our Website:Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it shows you’re keen on joining our family at Leisure Lakes Bikes!
How to prepare for a job interview at Leisure Lakes Bikes
✨Know Your Bikes
Brush up on your knowledge of different types of bikes, especially mountain, road, and e-bikes. Being able to discuss the features and benefits of these bikes will show your passion for cycling and help you connect with the interviewers.
✨Show Your Customer Service Skills
Prepare examples of how you've provided exceptional customer service in the past. Since this role involves interacting with customers regularly, demonstrating your ability to handle queries and resolve issues will be key to impressing the interviewers.
✨Familiarise Yourself with the Company
Research Leisure Lakes Bikes and their values. Understanding their commitment to customer service and community involvement will allow you to align your answers with their ethos, making you a more appealing candidate.
✨Demonstrate Team Leadership
Think of instances where you've led a team or taken on managerial responsibilities. Highlighting your experience in managing workloads and collaborating with colleagues will showcase your readiness for the Store Manager role.
