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- Tasks: Lead and inspire a team to deliver top-notch leisure experiences for our community.
- Company: Join Leisure Focus, a not-for-profit organisation dedicated to community well-being.
- Benefits: Enjoy a rewarding role with opportunities for personal growth and development.
- Why this job: Make a real difference in people's lives while promoting health and fitness.
- Qualifications: Passion for leisure management and a willingness to achieve relevant qualifications.
- Other info: Be part of an inclusive team that values diversity and collaboration.
The predicted salary is between 28800 - 43200 £ per year.
As a Senior Recreation Assistant you will be guided by the values to lead by example and inspire your team every shift to ensure the highest standards of delivery at all times.
Come and join our Leisure Focus Senior Recreation Assistant team at Windsor Leisure Centre. This role is pivotal to the operations of our leisure centres. Managing and inspiring a large team of recreational assistants day to day, ensuring our customers have the best customer journey from the moment they arrive to the moment they leave. Our Senior Recreation Assistants are forward thinking and passionate about leading their team, ensuring all the team members are developed to their full potential. Joining our team as a Senior Recreation Assistant allows our community to enjoy their leisure time, improve their physical and mental well being and is a genuinely rewarding experience.
ROLES & RESPONSIBILITIES:
- Supervise the lifeguard team & regular pool rotations.
- Comply with H&S procedures and standards of the center.
- Supervising and cleaning the pool area.
- Setting up equipment.
- Deliver first-class customer service.
- Deal with customer queries.
- When not poolside you will be a key support to your team on a daily basis from preparing Studios, Gyms or Sports Halls for various activities to the general cleaning and upkeep of the center.
QUALIFICATIONS:
- Desirable: Have a recognized qualification in Leisure Management, Sports Development or related subject or have knowledge and are looking to achieve such qualification.
- Has knowledge and skills in the Leisure or a related industry in a small/medium sized enterprise.
- Has a current NPLQ (National Pool Lifeguard Qualification) or previously held one and is able and willing to achieve the qualification.
ABOUT US:
Leisure Focus is a not for profit Charitable incorporated organisation (CIO). It has been established to work with local communities; supporting clubs, organisations and individuals to achieve their sporting and lifestyle goals. We manage each facility in a responsible way, to ensure each customer has the opportunity to access activities regardless of their race, sex, age, religion, and financial circumstances, physical or mental ability.
Our Values (FACE): In every role, across every site, our colleagues are the 'face' of Leisure Focus. Together, we:
- Focus on the Customer.
- Approach everything systematically.
- Collaborate to achieve.
- Exceed expectation.
There are many great things about Leisure Focus. One of our strengths is that people come together from different cultures, perspectives, and experiences. We are world-class fitness experts, ensuring we at Leisure Focus have a culture where everyone is welcome. Our team members are at the heart of what we do and it's why we're here. We are proud to have a global inclusive workforce, with team members from all backgrounds and cultures. We are a disability confident employer, who is committed to inclusion and diversity in the workplace.
Senior Recreational Assistant in Windsor employer: Leisure Focus
Contact Detail:
Leisure Focus Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Senior Recreational Assistant in Windsor
✨Tip Number 1
Get to know the company culture! Before your interview, check out Leisure Focus's values and mission. This will help you align your answers with what they care about, showing that you're not just a good fit for the role, but for the team too.
✨Tip Number 2
Practice your leadership stories! As a Senior Recreation Assistant, you'll need to inspire your team. Think of examples where you've led a group or solved a problem. Share these during your interview to demonstrate your experience and passion.
✨Tip Number 3
Show off your customer service skills! Since delivering first-class customer service is key, prepare to discuss how you've handled customer queries in the past. Highlight any situations where you went above and beyond to ensure a great experience.
✨Tip Number 4
Don’t forget to follow up! After your interview, send a thank-you email expressing your appreciation for the opportunity. It’s a simple way to stand out and show your enthusiasm for the role at Leisure Focus.
We think you need these skills to ace Senior Recreational Assistant in Windsor
Some tips for your application 🫡
Show Your Passion: When writing your application, let your enthusiasm for the role shine through! We want to see how passionate you are about leading a team and enhancing customer experiences at our leisure centres.
Tailor Your CV: Make sure your CV is tailored to the Senior Recreation Assistant role. Highlight any relevant experience in leisure management or customer service, and don’t forget to mention your qualifications like the NPLQ if you have it!
Be Clear and Concise: Keep your application clear and to the point. Use bullet points where possible to make it easy for us to see your skills and experiences. We appreciate straightforwardness!
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy to do!
How to prepare for a job interview at Leisure Focus
✨Know Your Values
Before the interview, take some time to familiarise yourself with Leisure Focus's values: Focus, Approach, Collaborate, and Exceed. Think about how your personal values align with theirs and be ready to share examples of how you've demonstrated these in your previous roles.
✨Showcase Your Leadership Skills
As a Senior Recreation Assistant, you'll be leading a team. Prepare specific examples of how you've inspired and developed team members in the past. Highlight any experiences where you’ve successfully managed a team or improved customer service standards.
✨Demonstrate Your Customer Service Expertise
Customer service is key in this role. Be prepared to discuss how you've handled customer queries or complaints effectively. Share stories that showcase your ability to create a positive experience for customers, as this will resonate well with the interviewers.
✨Prepare for Practical Scenarios
Expect to be asked about practical situations you might face on the job. Think through scenarios related to pool safety, equipment setup, or team management. Practising your responses can help you feel more confident and articulate during the interview.
