DUTY MANAGER - Dual sites
Job Description Location: Charters Leisure Centre.
Job Type: Casual.
Pay: Range from £10.85 - £12.71 (age dependent).
We are looking for someone enthusiastic, energetic and with a passion for fitness, customer focus and community. You must demonstrate a strong commitment towards ensuring excellence in customer service and enhancing the customer experience. This is a customer-facing role, and as such you must be ready to communicate with a diverse range of clients, including members of the public, children and young people, youth group leaders and teachers.
Primary Objectives
- To ensure the highest possible standards of health and safety, cleanliness and customer care within the Centre.
- To develop and promote an exciting, innovative leisure programme in order to increase usage and profitability.
- To assume shift management responsibility for the centre to maximise total performance and maintain high standards of customer care.
- To deputise for the General Manager as requested.
- To assist the General Manager in providing appropriate staff training and development.
- To undertake any other duties as may be required by the General Manager to ensure the business objectives of the contract are achieved.
Qualifications, Knowledge and Skills
It will be desirable that the post holder has a recognised qualification in leisure management, sports development or related subject. The successful candidate will preferably have knowledge and skills in the leisure or a related industry in a small/medium sized enterprise.
DBS Disclosure
The position of Duty Manager is classed as a regulated post and therefore requires a DBS Disclosure. Where the individual does not already hold a DBS Disclosure, it will be necessary for the post holder to be submitted for a DBS check.
Other Benefits
- Free gym membership for the employee and appointed person
- Discounted food and beverages on site; discounted retail items
- Career progression and development opportunities
- Training and development
- Employee assistance programme
- Free parking on site
EEO Statement
We manage each facility in a responsible way, to ensure each customer has the opportunity to access activities regardless of their race, sex, age, religion, financial circumstances, physical or mental ability. We are a disability confident employer, who is committed to inclusion and diversity in the workplace.
Title: Duty Manager
Reporting to: Senior Duty Manager
Annual Leave: 28 days paid annual leave per year
Pension: NEST Auto Enrolment after 3 months' service
