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For Companies At a Glance
- Tasks: Ensure safety at pools and assist with recreational activities.
- Company: Leisure Focus is a not-for-profit dedicated to community sports and lifestyle goals.
- Benefits: Receive excellent training, potential for management roles, and work in a diverse environment.
- Why this job: Join a team that values customer service and community engagement while promoting inclusivity.
- Qualifications: Strong swimming skills and customer service experience; NPLQ qualification preferred.
- Other info: DBS Disclosure may be required; training available through Leisure Focus academy.
The predicted salary is between 20000 - 30000 £ per year.
Join to apply for the Recreational Assistant role at Leisure Focus
Lifeguards have one of the most important jobs at our centers, and that is keeping our customers safe in and around the water. If you are interested in a career in leisure, Leisure Focus also has fantastic training programmes that can lead to management positions, with a real focus on individual development.
We are passionate about delivering the best customer service and getting your community active. Our team members are playing their part, working within a diverse and dynamic team in a fast-paced environment.
Recreation Assistants will perform duties pertaining to both wet and dry sites.
What We Are Looking For
In order to be considered for a Lifeguard position at Leisure Focus, you need to be a strong swimmer, and have excellent customer service skills.
You Should Also Have:
- A UK recognized pool lifeguard qualification, NPLQ qualification is essential. (Leisure Focus academy is fully equipped to provide the training if you require to gain the qualification).
- Understanding of relevant health and safety legislation
- Excellent verbal communication skills, including the ability to appropriately correct behavior of pool users where necessary
- Confidence and an approachable nature
DBS
- Recreation Assistant position classed as a regulated post and therefore may require a DBS Disclosure.
- Where the individual does not already hold a DBS Disclosure, it will be necessary for the post holder to be submitted for a DBS check.
About Us
Leisure Focus is a not for profit Charitable incorporated organisation (CIO). It has been established to work with local communities; supporting clubs, organisations and individuals to achieve their sporting and lifestyle goals.
Our Values: (FACE)
In every role, across every site, our colleagues are the \’face\’ of Leisure Focus. Together, we:
- Focus on the Customer.
- Approach everything systematically.
- Collaborate to achieve.
- Exceed expectation.
We are proud to have an inclusive workforce, with team members from all backgrounds and cultures. We are a disability confident employer, who is committed to inclusion and diversity in the workplace.
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Recreational Assistant employer: Leisure Focus
Contact Detail:
Leisure Focus Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Recreational Assistant
✨Tip Number 1
Familiarise yourself with the values of Leisure Focus, especially their commitment to customer service and community engagement. During your interactions, whether in interviews or networking, highlight how your personal values align with theirs.
✨Tip Number 2
Gain practical experience by volunteering at local pools or community centres. This not only enhances your skills but also demonstrates your commitment to the role and your ability to work in a fast-paced environment.
✨Tip Number 3
Prepare for potential interview questions by practising scenarios related to customer service and pool safety. Think about how you would handle difficult situations, as this will showcase your problem-solving skills and approachability.
✨Tip Number 4
Network with current employees or join relevant online forums to gain insights into the company culture and expectations. This can provide you with valuable information that you can use to tailor your approach when applying.
We think you need these skills to ace Recreational Assistant
Some tips for your application 🫡
Understand the Role: Before applying, make sure you fully understand the responsibilities of a Recreation Assistant. Familiarise yourself with the essential qualifications and skills required, such as the UK recognised pool lifeguard qualification and excellent customer service skills.
Tailor Your CV: Craft your CV to highlight relevant experience and skills that align with the job description. Emphasise any previous roles in customer service or recreational settings, and mention your swimming abilities and lifeguard qualifications.
Write a Compelling Cover Letter: In your cover letter, express your passion for community engagement and customer service. Mention how your values align with those of Leisure Focus, particularly their commitment to diversity and inclusion.
Proofread Your Application: Before submitting, carefully proofread your application materials. Check for spelling and grammatical errors, and ensure that all information is clear and concise. A polished application reflects your attention to detail and professionalism.
How to prepare for a job interview at Leisure Focus
✨Showcase Your Swimming Skills
As a Recreational Assistant, being a strong swimmer is crucial. Be prepared to discuss your swimming experience and any relevant qualifications, such as your NPLQ certification. If possible, demonstrate your confidence in the water during the interview.
✨Emphasise Customer Service Experience
Leisure Focus values exceptional customer service. Share specific examples from your past roles where you successfully managed customer interactions, especially in challenging situations. Highlight your ability to remain calm and approachable.
✨Understand Health and Safety Regulations
Familiarise yourself with relevant health and safety legislation related to pool management. During the interview, be ready to discuss how you would ensure safety for all users and manage pool behaviour effectively.
✨Align with Company Values
Leisure Focus has strong values centred around customer focus, collaboration, and exceeding expectations. Research these values and think of ways you can embody them in your role. Be prepared to discuss how you can contribute to their mission of inclusivity and community support.
