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- Tasks: Lead and inspire a team of recreational assistants to enhance customer experiences.
- Company: Join Leisure Focus, a community-driven organisation dedicated to health and wellness.
- Benefits: Competitive pay based on skills, with opportunities for personal and professional growth.
- Why this job: Make a real difference in your community while promoting physical and mental well-being.
- Qualifications: Desirable qualifications in Leisure Management or willingness to learn.
- Other info: Dynamic work environment with a focus on teamwork and customer satisfaction.
The predicted salary is between 30000 - 42000 £ per year.
Join to apply for the Senior Recreational Assistant role at Leisure Focus. Base pay range: Not disclosed by Leisure Focus. Your actual pay will be based on skills and experience — talk with your recruiter to learn more.
Come and join our Leisure Focus Senior Recreation Assistant team at Windsor Leisure Centre. This role is pivotal to the operations of our leisure centres, managing and inspiring a large team of recreational assistants day to day. The Senior Recreation Assistant ensures the best customer journey from arrival to departure, leading the team, developing members to their full potential. The role contributes to the community’s leisure time, improving physical and mental well‑being and offers a genuinely rewarding experience.
Roles & Responsibilities
- Supervise the lifeguard team & regular pool rotations.
- Comply with health & safety procedures and standards of the centre.
- Supervise and clean the pool area.
- Set up equipment.
- Deliver first‑class customer service.
- Deal with customer queries.
- When not poolside, support the team daily – prepare studios, gyms or sports halls for activities, and perform general cleaning and upkeep of the centre.
Qualifications
- Desirable: Recognized qualification in Leisure Management, Sports Development, or related subject, or willingness to obtain such qualification.
- Knowledge and skills in leisure or related industry within a small/medium enterprise.
- Current National Pool Lifeguard Qualification (NPLQ) or previously held, willing to achieve the qualification.
About Us
Leisure Focus is a not‑for‑profit charitable incorporated organisation (CIO) supporting local communities to achieve sporting and lifestyle goals. We manage facilities responsibly, ensuring customers can access activities regardless of race, sex, age, religion, financial circumstances, physical or mental ability.
Our Values (FACE)
- Focus on the Customer.
- Approach everything systematically.
- Collaborate to achieve.
- Exceed expectation.
Senior Recreational Assistant in Old Windsor employer: Leisure Focus
Contact Detail:
Leisure Focus Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Senior Recreational Assistant in Old Windsor
✨Tip Number 1
Get to know the company culture! Before your interview, check out Leisure Focus's values and mission. This will help you align your answers with what they care about, showing that you're not just a good fit for the role, but for the team too.
✨Tip Number 2
Practice makes perfect! Run through common interview questions with a friend or in front of the mirror. Focus on how your experience can enhance customer service and team management at Leisure Focus. The more comfortable you are, the better you'll perform!
✨Tip Number 3
Show off your passion for leisure and community! During your interview, share specific examples of how you've contributed to improving physical and mental well-being in previous roles. This will demonstrate your commitment to the values of Leisure Focus.
✨Tip Number 4
Don’t forget to follow up! After your interview, send a quick thank-you email to express your appreciation for the opportunity. It’s a great way to keep yourself top of mind and show that you’re genuinely interested in the role at Leisure Focus.
We think you need these skills to ace Senior Recreational Assistant in Old Windsor
Some tips for your application 🫡
Show Your Passion for Leisure: When writing your application, let your enthusiasm for the leisure industry shine through. We want to see how much you care about improving people's well-being and creating a fantastic customer experience.
Highlight Relevant Experience: Make sure to showcase any previous roles or qualifications that relate to leisure management or sports development. We love seeing candidates who have hands-on experience in similar environments!
Tailor Your Application: Don’t just send a generic application! Take the time to tailor your CV and cover letter to reflect the specific skills and values mentioned in our job description. It shows us you’re genuinely interested in joining our team.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way to ensure your application gets to us quickly and efficiently. Plus, you’ll find all the info you need about the role there!
How to prepare for a job interview at Leisure Focus
✨Know Your Role Inside Out
Before the interview, make sure you thoroughly understand the responsibilities of a Senior Recreational Assistant. Familiarise yourself with the key tasks like supervising lifeguards and ensuring customer satisfaction. This will help you demonstrate your knowledge and passion for the role.
✨Showcase Your Leadership Skills
Since this role involves managing a team, be ready to share examples of how you've successfully led others in the past. Think about times when you inspired your team or improved their performance. This will show that you're not just a good fit for the job, but also a great leader.
✨Emphasise Customer Service Experience
Leisure Focus values customer satisfaction highly. Prepare to discuss your previous experiences in delivering excellent customer service. Highlight specific situations where you went above and beyond to ensure a positive experience for customers.
✨Align with Their Values
Familiarise yourself with Leisure Focus's values: Focus on the Customer, Approach everything systematically, Collaborate to achieve, and Exceed expectation. Be prepared to explain how your personal values align with theirs, and provide examples of how you've embodied these principles in your work.
