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- Tasks: Lead daily operations, ensure health and safety, and manage a dynamic team.
- Company: Join Leisure Focus, a community-driven organisation dedicated to promoting active lifestyles.
- Benefits: Enjoy a competitive salary, gym membership, and various employee perks.
- Why this job: Make a real impact in your community while developing your leadership skills.
- Qualifications: Experience in the leisure industry and strong communication skills are essential.
- Other info: Flexible shifts and a commitment to diversity make this an inclusive workplace.
The predicted salary is between 24000 - 36000 £ per year.
This is such an exciting opportunity for the right person to have a strong influence on the culture, direction and success of the Windsor leisure centre and on our overall business. Leisure Focus has ambitious plans and is looking at innovative ways to engage the local community through the leisure offer.
Leisure Focus is recruiting for the position of Duty Manager at Windsor Leisure Centre. Reporting to the General Manager, the successful candidate will be responsible for:
- Day to day operation of the center including Health and safety
- Customer care
- Financial procedures
- Leading, managing and training recreation staff
Each Duty Manager post is subject to its own agreed responsibilities.
The successful candidate should have previous knowledge of the leisure industry and experience of working in a busy leisure facility. Excellent communication skills, flexibility and a commitment to customer service are essential. Successful applicants will be provided with full training in all aspects of this role. You will need a flexible approach to work being open to working shifts including evenings, weekends and public holidays.
The position of Duty Manager is classed as a regulated post and therefore requires a DBS Disclosure.
Leisure Focus is a not for profit Charitable incorporated organisation (CIO). It has been established to work with local communities; supporting clubs, organisations and individuals to achieve their sporting and lifestyle goals. We manage each facility in a responsible way, to ensure each customer has the opportunity to access activities regardless of their race, sex, age, religion, and financial circumstances, physical or mental ability.
Our Values (FACE):
- Focus on the Customer
- Approach everything systematically
- Collaborate to achieve
- Exceed expectation
There are many great things about Leisure Focus. One of our strengths is that people come together from different cultures, perspectives, and experiences. We are world-class fitness experts, ensuring we at Leisure Focus have a culture where everyone is welcome. Our team members are at the heart of what we do and it’s why we’re here. We are proud to have a global inclusive workforce, with team members from all backgrounds and cultures. We are a disability confident employer, who is committed to inclusion and diversity in the workplace.
Job Types: Full-time, Permanent
Pay: Up to £30,000.00 per year
Benefits:
- Bereavement leave
- Canteen
- Company events
- Company pension
- Cycle to work scheme
- Discounted or free food
- Employee discount
- Employee mentoring programme
- Free parking
- Gym membership
- Health & wellbeing programme
- On-site gym
- On-site parking
- Referral programme
- Sick pay
- Store discount
- Transport links
Duty Manager employer: Leisure Focus
Contact Detail:
Leisure Focus Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Duty Manager
✨Tip Number 1
Get to know the company culture! Before your interview, check out Leisure Focus's values and mission. This will help you tailor your responses and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Practice your communication skills! As a Duty Manager, you'll need to lead and manage staff effectively. Try role-playing common scenarios with a friend to boost your confidence and refine your approach.
✨Tip Number 3
Be flexible and ready to adapt! The leisure industry can be unpredictable, so highlight your ability to handle various situations during your interview. Share examples of how you've successfully managed change in previous roles.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you're proactive and serious about joining the Leisure Focus team. Don’t miss out on this exciting opportunity!
We think you need these skills to ace Duty Manager
Some tips for your application 🫡
Show Your Passion for Leisure: When you're writing your application, let your enthusiasm for the leisure industry shine through. We want to see that you genuinely care about customer service and community engagement, so share any relevant experiences that highlight this.
Tailor Your Application: Make sure to customise your application to fit the Duty Manager role specifically. Highlight your previous experience in busy leisure facilities and how it aligns with our values at Leisure Focus. This shows us you’ve done your homework and are serious about joining our team.
Be Clear and Concise: Keep your application straightforward and to the point. Use clear language and avoid jargon. We appreciate a well-structured application that makes it easy for us to see your qualifications and fit for the role.
Apply Through Our Website: Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the position. Plus, it shows you’re tech-savvy and ready to embrace our innovative approach.
How to prepare for a job interview at Leisure Focus
✨Know Your Stuff
Make sure you brush up on your knowledge of the leisure industry and the specific operations of a busy leisure facility. Familiarise yourself with health and safety regulations, customer care practices, and financial procedures relevant to the role of Duty Manager.
✨Showcase Your Communication Skills
During the interview, demonstrate your excellent communication skills by engaging with the interviewer. Be clear and concise in your responses, and don’t hesitate to ask questions about the role or the company culture to show your interest.
✨Flexibility is Key
Highlight your flexibility regarding working hours, including evenings, weekends, and public holidays. Share examples from your past experiences where you successfully adapted to changing schedules or demands in a busy environment.
✨Emphasise Customer Service Commitment
Since customer service is essential for this role, prepare to discuss how you've gone above and beyond for customers in previous positions. Use specific examples that align with Leisure Focus's values of focusing on the customer and exceeding expectations.
