At a Glance
- Tasks: Welcome guests and maintain our beautiful touring facilities while ensuring a great experience.
- Company: Join Haven, a fun and inclusive team dedicated to guest satisfaction.
- Benefits: Earn up to £12.71 per hour, enjoy discounts, and access free facilities.
- Other info: Comprehensive training and career development opportunities await you!
- Why this job: Perfect for outdoor lovers who thrive on meeting new people and creating memorable experiences.
- Qualifications: Customer service experience is a plus; be friendly and adaptable in a dynamic environment.
The predicted salary is between 12.71 - 12.71 £ per hour.
Join our One Great Team here at Haven as a Touring Warden, where you’ll help create a great experience for our guests staying on our touring and camping facilities!
We are seeking a hands-on, friendly Touring Warden to look after our touring facilities and pitches. If you love the outdoors and enjoy meeting new people, this role offers a rewarding way to be part of our guest experience.
Key Responsibilities- Greet and assist guests upon arrival, ensuring they are settled and comfortable on their pitch.
- Maintain cleanliness and upkeep of touring facilities, including showers, toilets, and communal areas.
- Provide helpful information about the park and surrounding area, answering any guest queries.
- Ensure pitches are kept tidy and prepared for new arrivals, supporting a clean and welcoming environment.
- Conduct regular checks of the touring area to maintain safety and address any maintenance issues.
- Experience in a customer service role is beneficial.
- Friendly, approachable, and comfortable working in an outdoor setting.
- Strong communication skills with a passion for helping guests.
- Flexible availability, including weekends and peak times.
- A team player who can adapt to dynamic, guest-focused environments.
- An inclusive, supportive work environment.
- Comprehensive training and ongoing support.
- Career development opportunities, including fully funded qualifications.
- Exclusive team perks, including up to 50% off on-park dining, 20% discounts on Haven Holidays and in-store purchases, free access to our facilities, savings at national brands and retailers, and so much more!
We’re committed to fostering a diverse, equitable, and inclusive workplace, and we encourage applicants of all backgrounds to apply. To get started, click apply now and answer a few quick questions, which should take 5 minutes. Once submitted, a member of our team will be in touch. For support or adjustments during the application, contact us at: resourcingteam@bourne-leisure.co.uk
Touring Warden employer: Leisure Employment Services
At Haven, we pride ourselves on being an excellent employer, offering a vibrant and inclusive work culture that values teamwork and guest satisfaction. As a Touring Warden, you'll enjoy flexible working hours, comprehensive training, and numerous career development opportunities, all while being part of a supportive team dedicated to creating memorable experiences for our guests in beautiful outdoor settings. With exclusive perks like discounts on dining and holidays, working with us means not just a job, but a rewarding lifestyle.
Contact Details:
Leisure Employment Services Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Touring Warden
✨Tip Number 1
Get to know the company culture! Before your interview, check out Haven's social media and website. This will help you understand what they value and how you can fit into their One Great Team.
✨Tip Number 2
Practice your people skills! As a Touring Warden, you'll be interacting with guests all day. Role-play common scenarios with friends or family to boost your confidence in providing excellent customer service.
✨Tip Number 3
Be ready to showcase your love for the outdoors! During your interview, share your experiences in outdoor settings and how they’ve shaped your ability to create a welcoming environment for guests.
✨Tip Number 4
Apply through our website! It’s quick and easy, plus you’ll get a chance to answer some fun questions that let your personality shine. We can’t wait to see your application!
We think you need these skills to ace Touring Warden
Some tips for your application 🫡
Be Yourself:When filling out your application, let your personality shine through! We want to see the real you, so don’t be afraid to show off your friendly and approachable nature.
Tailor Your Application:Make sure to highlight any relevant experience you have in customer service or outdoor roles. We love seeing how your skills match what we’re looking for in a Touring Warden!
Show Your Passion:Let us know why you’re excited about working outdoors and helping guests. A genuine passion for creating great experiences will definitely catch our eye!
Apply Through Our Website:To make things easy, head over to our website to apply. It’s a quick process that only takes about 5 minutes, and we can’t wait to hear from you!
How to prepare for a job interview at Leisure Employment Services
✨Know the Role Inside Out
Before your interview, make sure you understand what being a Touring Warden entails. Familiarise yourself with the key responsibilities like greeting guests and maintaining facilities. This will help you answer questions confidently and show that you're genuinely interested in the role.
✨Show Off Your People Skills
Since this role is all about guest interaction, be ready to share examples of your customer service experience. Think of times when you went above and beyond for a guest or resolved a tricky situation. This will demonstrate your friendly and approachable nature, which is crucial for the job.
✨Emphasise Your Love for the Outdoors
As a Touring Warden, you'll be working outdoors, so let your passion for nature shine through! Talk about any relevant experiences you have, whether it's camping, hiking, or simply enjoying the great outdoors. This will show that you're not just looking for any job, but that you truly want to be part of this environment.
✨Prepare Questions for Them
Interviews are a two-way street, so come prepared with questions about the team culture, training opportunities, or what a typical day looks like. This shows that you're engaged and serious about the position, plus it gives you valuable insights into whether this is the right fit for you.
