Regulatory Counsel

We are looking for a highly experienced Regulatory Counsel to join our Legal team. Reporting to the General Counsel, you will act as the lead advisor on all regulatory matters, ensuring the business conducts itself in accordance with statutory, regulatory and conduct obligations, including FCA and Gambling Commission requirements. You will be a trusted adviser to the board and work closely with the Executive team, Finance, Commercial and Caravan Sales colleagues to provide expert guidance on legal, regulatory, compliance, corporate governance and conduct risk issues.

Responsibilities

• Act as the lead advisor to Haven on all regulatory matters, including FCA, Gambling Commission and wider statutory obligations.
• Provide regular reporting and constructive challenge to the board.
• Deliver expert legal, regulatory, compliance, corporate governance and conduct risk advice to the Executive team and internal stakeholders.
• Provide consumer lending advice and compliance oversight.
• Advise and guide on financial crime and money laundering, overseeing processes and controls that ensure ongoing compliance.
• Oversee FCA obligations for Haven, ensuring robust processes and controls are in place.
• Support the administration and governance of the Guernsey insurance captive.
• Provide guidance on financial promotions and advertising from a legal and regulatory perspective.
• Develop policies, processes and procedures to ensure adherence to legal and regulatory standards.
• Assist in the management and investigation of incidents relating to legal, regulatory and compliance matters, including whistleblowing, consumer credit, consumer rights and data protection.
• Support commercial projects with clear, pragmatic legal and regulatory advice.
• Stay up to date with corporate law and statutory obligations to maintain corporate compliance.

Qualifications

• Qualified solicitor in England & Wales.
• End-to-end consumer finance expertise, gained either in‑house or in private practice.
• Previous experience within financial services, lending, consumer credit or motor finance.
• Good knowledge of consumer credit laws, regulations and consumer duty.
• Strong analytical, problem‑solving and critical‑thinking skills.
• Risk identification and assessment capability, with sound judgement.
• Excellent verbal, written and interpersonal communication skills.
• Strong prioritisation and workflow management, with the ability to execute at pace.
• Proven track record of understanding business processes and supporting change.
• Confidence in managing and influencing senior stakeholders.
• Understanding of the leisure or hospitality sector (desirable, not essential).

Benefits

• 25 days holiday + Bank holidays, with a holiday buy scheme.
• Annual bonus.
• 20% discount on both Haven and Warner Hotels holidays for you, family and friends.
• Comprehensive wellbeing support.
• Access to exclusive corporate partner discounts.
• Career development opportunities, including learning and development programmes.
• Family‑friendly policies and enhanced pay (eligibility criteria applied).

EEO Statement

Diversity, equity, and inclusion are at the heart of who we are and what we do. Our commitment to these values is unwavering, and we encourage applicants from all backgrounds, communities and industries. We provide reasonable adjustments and flexibility as required.